Social Media and Library Services

2022 ◽  
pp. 115-132
Author(s):  
Charis Onyemauchechukwu Onuoha ◽  
Christian Obisike Enyia ◽  
Reuben Ejike Ozioko ◽  
Doris Chinyere Obiano

The chapter discussed the integration of social media to library and information services rendered in libraries. The authors paid more attention to how this is possible in Nigeria reviewing what other authors have done in related areas and the current reality in our libraries. The authors gave a background information of what social media, library, and library services are. The chapter is broken down into the following sub-headings for easier discussion and understanding: overview and types of social media that libraries can adopt, services rendered by libraries social media can be integrated into, benefits of social media to library services, challenges of social media use in Nigerian libraries, and the future of social media in a world of changing technologies.

Author(s):  
Janice L. Waldron ◽  
Stephanie Horsley ◽  
Kari K. Veblen

We all feel the implications of the force of social media—for good and for ill—in our lives and in our professional world. At the time of this writing, Facebook continues with its struggle to “clean up its act” as more revelations surrounding breaches of trust and hacked user data surface in the news and various countries attempt to hold Facebook to account. Despite this, social media use continues to grow exponentially, and the potential for responsible, ethical, and transparent social media to transform the ways in which we interact with and learn from each other increase with it. As we wait to see what the future holds for social media in society, we are reminded once again that it is the careful selection of pedagogical tools such as social media, as well the guided awareness of the challenges and benefits of those tools, that remains constant, even as tools may change, disappear, or fall out of fashion.


Author(s):  
Esabel Maisiri ◽  
Elisha Mupaikwa ◽  
Similo Ngwenya

Like in any endeavor, adoption and use of social media requires planning. However, this is not the case in Zimbabwe. To assess the situation, a study was conducted among different type of libraries in the country. Purposive sampling technique was adopted. The objectives were to find out the libraries which had social media strategic plans, and, among those which had none, to establish the extent to which social media use policies and principles corresponded to the basic strategic plan model. Results indicated that adopted tools include Facebook, Wikis, YouTube, Blogs, Twitter, Skype, Flicr, Ning, and LinkedIn. Reasons for adoption included being trendy as well as to enhance the library's efficiency, and goals included to continuously avail information in a variety of formats to clients within a short space of time and to effectively market library services. However, no library had a written social media strategic plan. The principles and policies for using social media covered strategies for implementation, surveillance, and monitoring of platforms for accountability.


Author(s):  
Chris Stiff

When created, social media was merely a somewhat frivolous method of disseminating media to others within an online network. Since then it has evolved to become a key facet of online life. This chapter examines how social media has fostered cyberactivism, the propagation of political and social change through the use of online resources. It first considers broad motives for social media use and how these may map onto cyberactivism. The chapter then investigates how classic models of offline collective action may apply to online versions of this behavior. It also asks if cyberactivism actually has any meaningful effect or, if not, if it simply provides users with the illusion of philanthropy without contributing anything authentic, that is, “slacktivism.” Finally, the chapter considers the future of cyberactivism, and how continued developments in social media mean the online arena will only become more important when attempting to change hearts and minds.


Author(s):  
Goodluck Ifijeh ◽  
Julie Ilogho ◽  
Juliana Iwu-James ◽  
Happiness Chijioke Michael-Onuoha ◽  
Ifeakachuku Osinulu

Social media use has become the norm in information services delivery. It holds the unique advantage of delivering service to users through social interaction. This chapter discussed social media use in academic libraries in a developing country: Nigeria. It examined the concept and definition of social media; it also discussed trends in social media usage in libraries. The chapter further outlined the types of social media tools used in libraries. It discussed the peculiar challenges of social media use in Nigeria and proffered solutions.


2020 ◽  
Author(s):  
Ian Anderson ◽  
Wendy Wood

If platforms such as Facebook, Instagram, and Twitter are the engines of social media use, what is the gasoline? The answer can be found in the psychological dynamics behind consumer habit formation and performance. In fact, the financial success of different social media sites is closely tied to the daily‐use habits they create among users. We explain how the rewards of social media sites motivate user habit formation, how social media design provides cues that automatically activate habits and nudge continued use, and how strong habits hinder quitting social media. Demonstrating that use habits are tied to cues, we report a novel test of a 2008 change in Facebook design, showing that it impeded posting only of frequent, habitual users, suggesting that the change disrupted habit automaticity. Finally, we offer predictions about the future of social media sites, highlighting the features most likely to promote user habits.


2021 ◽  
Vol 16 (1) ◽  
pp. 109-111
Author(s):  
Kimberly MacKenzie

A Review of: Popoola, B., Uzoagba, N., & Rabiu, N. (2020). “What’s happening over there?”: A study of the current state of services, challenges, and prospects in Nigerian medical libraries. Journal of the Medical Library Association, 108(3), 398–407. https://doi.org/10.5195/jmla.2020.607 Abstract Objective – This study examined the field of medical librarianship as it is currently practiced in Nigeria. Design – Mixed methods: electronic survey and in-person interview. Setting – The survey was advertised via an email list and a WhatsApp discussion group, both based in Nigeria. The interviews were requested directly by the authors. Subjects – Librarians working in medical libraries in Nigeria for the survey; library heads for the interviews. Methods – The survey was created in Google Forms and shared via the Nigerian Library Association’s email discussion list and the WhatsApp Group for the Medial Library Association of Nigeria. Question categories included personal and library demographics, library patronage/social media use, library services for users, and librarians’ training and challenges. Most questions were closed-ended. Survey data was analyzed in SPSS for response frequencies and percentages. The interviews were conducted in person. Questions covered topics such as demographics, challenges, and prospects (for medical librarianship in Nigeria). Interview transcriptions underwent thematic content analysis. Main Results – The majority of the 58 survey respondents (73%) reported seven or more years of medical library experience. There was no consensus on classifications schemes used throughout medical libraries in Nigeria, with 43% using the US National Library of Medicine classification and 32% using the Library of Congress. Social media use also varied, but the majority (approximately 45%) reported using social media less than monthly to promote their libraries or programming. Monographs were the main collection material reported by roughly 35% of respondents. Journals followed at approximately 24% while only 10% reported electronic resources as the main collection material. The majority of respondents (53%) noted that their library did not offer specialized services. Others (31%) reported “selective dissemination of information, current awareness services, or reference services” (p. 402) as specialized services; 7% reported literature searching. The majority of respondents (70-75%) rated their skill levels in evidence based medicine and systematic reviews as beginner/intermediate. Half of respondents reported that their libraries had not held any training programs or seminars for library users in the six months prior. Interviews with library heads revealed that they all had high hopes for the future of medical libraries in Nigeria but also noted many challenges. These included a lack of cooperation between libraries, a lack of interlibrary loan services, budget deficiencies, and insufficient access to the internet. This mirrored survey responses, 50% of which noted access to electronic information was a “significant barrier to improved services” (p. 402) along with a lack of training (53%) and low library usage (57%). Conclusion – Medical libraries in Nigeria face multiple challenges. Budgetary constraints, a lack of library cooperation, and internet accessibility limit the availability of electronic collections. The authors suggest that library associations in Nigeria focus on education and training opportunities for current and future medical librarians.


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