Web-Based Knowledge Management

Author(s):  
Ruidong Zhang

The importance of knowledge management has been recognized both in academia and in practice. Meanwhile, the web technology is being used as a new and common medium to support the collective nature of knowledge management. In this chapter, 4 types of web-based knowledge management models are identified and discussed. It is believed that more models exist and could be identified. Nonetheless, these 4 models are believed to be able to reflect the current level of web-based knowledge management, which can be basically described as content-based information retrieval and topic-oriented information association and organization. This chapter concludes that the current web-based knowledge management is at a lower level, and, the potential of the web technology based knowledge management has just started to be realized. The study of the models identified in this paper would provide insights on leveled knowledge management, what should be contained in a higher level of knowledge management system, and how knowledge management support systems can be technically implemented.

Rich Internet Applications (RIAs) are considered one kind of Web 2.0 application; however, they have demonstrated to have the potential to transcend throughout the steps in the Web evolution, from Web 2.0 to Web 4.0. In some cases, RIAs can be leveraged to overcome the challenges in developing other kinds of Web-based applications. In other cases, the challenges in the development of RIAs can be overcome by using additional technologies from the Web technology stack. From this perspective, the new trends in the development of RIAs can be identified by analyzing the steps in the Web evolution. This chapter presents these trends, including cloud-based RIAs development and mashups-rich User Interfaces (UIs) development as two easily visible trends related to Web 2.0. Similarly, semantic RIAs, RMAs (Rich Mobile Applications), and context-aware RIAs are some of the academic proposals related to Web 3.0 and Web 4.0 that are discussed in this chapter.


Author(s):  
Krissada Maleewong ◽  
Chutiporn Anutariya ◽  
Vilas Wuwongse

This paper presents an approach to enhance various intelligent services of a Web-based collaborative knowledge management system. The proposed approach applies the two widely-used argumentation technologies, namely IBIS and Toulmin’s argumentation schemes, to structurally capture the deliberation and collaboration occurred during the consensual knowledge creation process. It employs RDF and OWL as its underlying knowledge representation language with well-defined semantics and reasoning mechanisms. Users can easily create knowledge using a simple corresponding graphical notation with machine-processable semantics. Derivation of implicit knowledge, similar concept discovery, as well as semantic search, are also enabled. In addition, the proposed approach incorporates the term suggestion function for assisting users in the knowledge creation process by computing the relevance score for each relevant term, and presenting the most relevant terms to users for possible term reusing or equivalence concepts mapping. To ensure the knowledge consistency, a logical mechanism for validating conflicting arguments and contradicting concepts is also developed. Founded on the proposed approach, a Web-based system, namely ciSAM, is implemented and available for public usage.


Author(s):  
Patrick S.W. Fong ◽  
Ka-chi Wong

Knowledge is regarded as the most important asset for sustainable success in today’s knowledge-based economy, and it has become the main competitive tool for many businesses. Proper capture and reuse of knowledge reduces the risk of “reinventing the wheel.” Building surveyors play a major role in building maintenance. Owing to the unique nature of building maintenance, building surveyors need sufficient knowledge and experience to facilitate their decision-making process. Apart from gaining this knowledge and experience by direct participation, learning from others is a sound alternative. However, insufficiencies have been found in the current practice on this aspect, and thus the aim of this chapter is to study whether a proposed Web-based prototype knowledge management system would be a feasible solution for capturing and reusing knowledge and experience in building maintenance. A questionnaire survey was conducted in this research to study the opinions of professional building surveyors on the capture and reuse of knowledge and experience in building maintenance, as well as the requirements of a proposed Web-based prototype system.


Author(s):  
Anne-Marie Croteau ◽  
Marc Dfouni

This chapter presents the results obtained after reaching a consensus among 100 knowledge leaders on their critical issues. These issues include the perceived knowledge management benefits and obstacles, the knowledge leaders’ roles and skills, as well as the technologies they used for implementing knowledge management initiatives. Using a Web-based Delphi method, the results indicate that an increase in internal knowledge sharing is judged to be the most significant of all perceived knowledge management benefits. Their most important role is to foster a knowledge sharing culture in their organization in order to overcome the most important obstacle: organizational culture. They also suggest that the key abilities they should possess are those of strong interpersonal and leadership skills. Finally, portals and information retrieval engines are found to be the most widely used technologies to develop and/or implement knowledge management initiatives.


2018 ◽  
Vol 64 ◽  
pp. 04009
Author(s):  
Hongying Zhao ◽  
Yang Yu ◽  
Youlang Ji ◽  
Jun Zhu ◽  
Jinqiu Zhang

This study described the plan of knowledge management and crowd innovation for Jiangsu electric company based on literature analysis on crowd innovation research and investigation of the company’s innovation state as well as its electric service. A knowledge management system was designed for all the experts in electric field, all the workers and the customers in order to achieve crowd innovation. This system was designed based on the consideration of innovation process, evaluation and motivation, and it is implemented with the Web 2.0 technology.


2003 ◽  
Vol 29 (3) ◽  
pp. 381-419 ◽  
Author(s):  
Wessel Kraaij ◽  
Jian-Yun Nie ◽  
Michel Simard

Although more and more language pairs are covered by machine translation (MT) services, there are still many pairs that lack translation resources. Cross-language information retrieval (CLIR) is an application that needs translation functionality of a relatively low level of sophistication, since current models for information retrieval (IR) are still based on a bag of words. The Web provides a vast resource for the automatic construction of parallel corpora that can be used to train statistical translation models automatically. The resulting translation models can be embedded in several ways in a retrieval model. In this article, we will investigate the problem of automatically mining parallel texts from the Web and different ways of integrating the translation models within the retrieval process. Our experiments on standard test collections for CLIR show that the Web-based translation models can surpass commercial MT systems in CLIR tasks. These results open the perspective of constructing a fully automatic query translation device for CLIR at a very low cost.


2010 ◽  
Vol 47 (2) ◽  
pp. 66-74 ◽  
Author(s):  
Rodney A. Stewart ◽  
Rachelle Willis ◽  
Damien Giurco ◽  
Kriengsak Panuwatwanich ◽  
Guillermo Capati

2016 ◽  
Vol 24 (3) ◽  
pp. 245-283 ◽  
Author(s):  
Guido Boella ◽  
Luigi Di Caro ◽  
Llio Humphreys ◽  
Livio Robaldo ◽  
Piercarlo Rossi ◽  
...  

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