The Role of Smart Technologies to Support Citizen Engagement and Decision Making

2018 ◽  
Vol 14 (4) ◽  
pp. 1-17 ◽  
Author(s):  
Gabriela Viale Pereira ◽  
Gregor Eibl ◽  
Constantinos Stylianou ◽  
Gilberto Martínez ◽  
Haris Neophytou ◽  
...  

Smart government relies both on the application of digital technologies to enable citizen's participation in order to achieve a high level of citizen centricity and on data-driven decision making in order to improve the quality of life of citizens. Data-driven decisions in turn depend on accessible and reliable datasets, which open government and social media data are likely to promise. The SmartGov project uses digital technologies by integrating open and social media data in Fuzzy Cognitive Maps to model real life problems and simulate different scenarios leading to better decision making. This research performed a multiple-case analysis in two pilot cities. Both municipalities use the technologies to find the best routes: Limassol to improve the garbage collection and Quart de Poblet to improve the walking routes of chaperones guiding children to school. The article proposes a generic framework for Smart City Governance focusing on the inputs and outcomes of this process in the use of technologies for policy making built based on the analysis of the SmartGov.

2022 ◽  
pp. 687-703
Author(s):  
Gabriela Viale Pereira ◽  
Gregor Eibl ◽  
Constantinos Stylianou ◽  
Gilberto Martínez ◽  
Haris Neophytou ◽  
...  

Smart government relies both on the application of digital technologies to enable citizen's participation in order to achieve a high level of citizen centricity and on data-driven decision making in order to improve the quality of life of citizens. Data-driven decisions in turn depend on accessible and reliable datasets, which open government and social media data are likely to promise. The SmartGov project uses digital technologies by integrating open and social media data in Fuzzy Cognitive Maps to model real life problems and simulate different scenarios leading to better decision making. This research performed a multiple-case analysis in two pilot cities. Both municipalities use the technologies to find the best routes: Limassol to improve the garbage collection and Quart de Poblet to improve the walking routes of chaperones guiding children to school. The article proposes a generic framework for Smart City Governance focusing on the inputs and outcomes of this process in the use of technologies for policy making built based on the analysis of the SmartGov.


Author(s):  
Ranjan Kumar Roy ◽  
Koyel Ghosh ◽  
Apurbalal Senapati

Stock price prediction is a critical field used by most business people and common or retail people who tried to increase their money by value with respect to time. People will either gain money or loss their entire life savings in stock market activity. It is a chaos system. Building an accurate model is complex as variation in price depends on multiple factors such as news, social media data, and fundamentals, production of the company, government bonds, historical price and country's economics factor. Prediction model which considers only one factor might not be accurate. Hence incorporating multiple factors news, social media data and historical price might increase the model's accuracy. This paper tried to incorporate the issue when someone implements it as per the model outcome. It cannot give the proper result when someone implements it in real life since capital market data is very sensitive and news-driven. To avoid such a situation, we use the hedging concept when implemented.


2021 ◽  
Vol 1 (3) ◽  
pp. 794-813
Author(s):  
Md Rakibul Alam ◽  
Arif Mohaimin Sadri ◽  
Xia Jin

The objective of this study is to mine and analyze large-scale social media data (rich spatio-temporal data unlike traditional surveys) and develop comparative infographics of emerging transportation trends and mobility indicators by adopting natural language processing and data-driven techniques. As such, first, around 13 million tweets for about 20 days (16 December 2019–4 January 2020) from North America were collected, and tweets closely aligned with emerging transportation and mobility trends (such as shared mobility, vehicle technology, built environment, user fees, telecommuting, and e-commerce) were identified. Data analytics captured spatio-temporal differences in social media user interactions and concerns about such trends, as well as topics of discussions formed through such interactions. California, Florida, Georgia, Illinois, New York are among the highly visible cities discussing such trends. Being positive overall, people carried more positive views on shared mobility, vehicle technology, telecommuting, and e-commerce, while being more negative on user fees, and the built environment. Ride-hailing, fuel efficiency, trip navigation, daily as well as shopping and recreational activities, gas price, tax, and product delivery were among the emergent topics. The social media data-driven framework would allow real-time monitoring of transportation trends by agencies, researchers, and professionals.


Author(s):  
Anne Hardy

Over the past twenty years, social media has changed the ways in which we plan, travel and reflect on our travels. Tourists use social media while travelling to stay in touch with friends and family, enhance their social status (Guo et al., 2015); and assist others with decision making (Xiang and Gretzel, 2010; Yoo and Gretzel, 2010). They also use it to report back to their friends and family where they are. This can be done using a geotag function that provides a location for where a post is made. While little is known about why tourists choose to geotag their social media posts, Chung and Lee (2016) suggest that geotags may be used in an altruistic manner by tourists, in order to provide information, and because they elicit a sense of anticipated reward. What is known, however, is that the function offers researchers the ability to understand where tourists travel. There are two types of geotagged social media data. The first of these is discussed in this chapter and may be defined as single point geo-referenced data – geotagged social media posts whose release is chosen by the user. This includes data gathered from social media apps such as Facebook, Instagram, Twitter and WeiChat. The method of obtaining this data involves the collation of large numbers of discrete geotagged updates or photographs. Data can be collated via an application programming interface (API) provided by the app developer to researchers, by automated data scraping via computer programs, perhaps written in Python, or manually by researchers. The second type of data is continuous location-based data from applications that are designed to track movement constantly, such as Strava or MyFitnessPal. Tracking methods using this continuous location-based data are discussed in detail in the following chapter.


2020 ◽  
Vol 6 (2) ◽  
pp. 205630512092845 ◽  
Author(s):  
Jordi Morales-i-Gras

After a few years focusing on issues such as electoral prediction through social media data, many analysts turned their attention toward fake news spreading and misinformation. A coherent next step in elections research through social media data would be identifying what makes communities and individuals less open to manipulation. Misinformation is not simply bad or false information but selective information circulated among isolated and unconnected groups. Here, I will discuss common cognitive biases in link sharing behavior and its effects on politically shaped communities in the Twitter public debate on the 2019 Spanish general election campaign. Finally, I will present and discuss some data-driven mechanisms that may contribute to the mitigation of mass manipulation.


Annals of GIS ◽  
2014 ◽  
Vol 20 (4) ◽  
pp. 265-277 ◽  
Author(s):  
Qunying Huang ◽  
Chen Xu

Mathematics ◽  
2021 ◽  
Vol 9 (17) ◽  
pp. 2041
Author(s):  
Chi-Yo Huang ◽  
Chia-Lee Yang ◽  
Yi-Hao Hsiao

The huge volume of user-generated data on social media is the result of the aggregation of users’ personal backgrounds, past experiences, and daily activities. This huge size of the generated data, the so-called “big data,” has been studied and investigated intensively during the past few years. In spite of the impression one may get from the media, a great deal of data processing has not been uncovered by existing techniques of data engineering and processing. However, very few scholars have tried to do so, especially from the perspective of multiple-criteria decision-making (MCDM). These MCDM methods can derive influence relationships and weights associated with aspects and criteria, which can hardly be achieved by traditional data analytics and statistical approaches. Therefore, in this paper, we aim to propose an analytic framework to mine social networks, feed the meaningful information via MCDM methods based on a theoretical framework, derive causal relationships among the aspects of the theoretical framework, and finally compare the causal relationships with a social theory. Latent Dirichlet allocation (LDA) will be adopted to derive topic models based on the data retrieved from social media. By clustering the topics into aspects of the social theory, the probability associated with each aspect will be normalized and then transformed to a Likert-type 5-point scale. Afterwards, for every topic, the feature importance of all other topics will be derived using the random forest (RF) algorithm. The feature importance matrix will be transformed to the initial influence matrix of the decision-making trial and evaluation laboratory (DEMATEL). The influence relationships among the aspects and criteria and influence weights can then be derived by using the DEMATEL-based analytic network process (DANP). The influence weight versus each criterion can be derived by using DANP. To verify the feasibility of the proposed framework, Taiwanese users’ attitudes toward air pollution will be analyzed based on the value–belief–norm (VBN) theory by using social media data retrieved from Dcard (dcard.tw). Based on the analytic results, the causal relationships are fully consistent with the VBN framework. Further, the mutual influences derived in this work that were seldom discussed by earlier works, i.e., the mutual influences between altruistic concerns and egoistic concerns, as well as those between altruistic concerns and biosphere concerns, are worth further investigation in future.


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