The Role of Causal Attributions in Explaining the Link Between User Participation and Information System Success

1993 ◽  
Vol 6 (3) ◽  
pp. 8-20 ◽  
Author(s):  
Simha R. Magal ◽  
Ken C. Snead
Author(s):  
Jack Shih-Chieh Hsu ◽  
Houn-Gee Chen ◽  
James Jiang ◽  
Gary Klein

The effect of user participation on system success is one of the most studied topics in information systems, yet still yields inconclusive results. Contingency-based concepts attempt to resolve this issue by providing a plausible explanation which indicates that users can only generate expected results when there is a need for users to participate in the development process. As a different approach, this study adopts a mediating perspective and asserts that influence due to the effectiveness of participation determines the final outcomes. Based on control theory, and viewing user participation in reviews as one kind of control, we propose that the influence users can generate through participation determines project outcomes. Data collected from 151 information systems personnel confirms the relationships and that an ability to achieve quality interactions among developers and users heightens the achievement of user influence.


2017 ◽  
Vol 36 (2) ◽  
pp. 199-205 ◽  
Author(s):  
Naveed Saleem ◽  
Douglas Steel ◽  
Gokhan Gercek ◽  
Ashish Chandra

Author(s):  
Jack Shih-Chieh Hsu ◽  
Houn-Gee Chen ◽  
James Jiang ◽  
Gary Klein

The effect of user participation on system success is one of the most studied topics in information systems, yet still yields inconclusive results. Contingency-based concepts attempt to resolve this issue by providing a plausible explanation which indicates that users can only generate expected results when there is a need for users to participate in the development process. As a different approach, this study adopts a mediating perspective and asserts that influence due to the effectiveness of participation determines the final outcomes. Based on control theory, and viewing user participation in reviews as one kind of control, we propose that the influence users can generate through participation determines project outcomes. Data collected from 151 information systems personnel confirms the relationships and that an ability to achieve quality interactions among developers and users heightens the achievement of user influence.


2020 ◽  
Vol 15 (1) ◽  
pp. 70
Author(s):  
Heri Wijayanto

The era of globalization, which is marked by reforms in the field of information, requires good top management support and can support the application of information systems for the creation of quality, useful, and competitive information. Information systems in colleges are tools for managers to complete both new roles and traditional roles, enabling managers to monitor, plan, and predict more precisely and quickly to respond quickly to changes in the business environment. The purpose of this study is to analyze the role of top management support as a moderating variable effect of product quality on use and analyze the role of organizational culture as a moderating variable the effect of the use on benefits. The population of this study was colleges in East Java, a sample of 164 colleges consisting of 57 colleges ranked in Webometrics, and 107 colleges ranked in Webometrics. The analysis came with the SEM-Amos 22 program. The results showed that top management support moderated the effect of product quality on pure use of moderation, and organization culture moderated the effect of the use on benefits in a quasi-moderation manner.


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