Improving the Sustainable Usage Intention of Mobile Payments: Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model

Under the background of global cross-border mobile commerce (m-commerce) integration, the importance of cross-border payment research is becoming increasingly prominent and urgent. The important value of this study is to empirically research the influence power of key elements in using two different mobile payment (m-payment) platforms in Korea. The extended unified theory of acceptance and use of technology (UTAUT2) has been widely applied in various studies because of its strong interpretive power. In Korea, there are a few empirical studies on Chinese users. Based on a survey of 908 Chinese participants (486 WeChat Pay’s Chinese users and 465 Kakao Pay’s Korean users) in Korea, this study is one application extending UTAUT2 by incorporating multi-group and multi-model constructs: UTAUT2, information system success (ISS) model, and an initial trust model (ITM), considering a multi-group analysis with some mediating variables (payment difference). By comparing the two different payment platforms’ characters, this manuscript provides a set of targeted measures to ensure Chinese WeChat Payment platform decision-makers create effective long-term strategic policies for cross-border m-payments in Korea, and eventually, benefit cross-border m-commerce and economic cooperation in Southeast Asia.

Implementing Learning Analytics: The journey to improve teaching and learning at five Australian universities

Universities are under heightened pressure to become more efficient using less resources., the quality of teaching and the student experience must not be sacrificed in pursuit of efficiency. One strategy is to use automation, smart technology to augment the work of human teachers. Not to replace the teacher but to make them better at what they do. Give them smart tools to do their jobs more effectively. Learning Analytics is one such tool that has the potential to leverage teaching capability. This paper examines the learning analytics implementations at five diverse Australian universities (regional and metropolitan) with varying degrees of success reported. These implementations are evaluated using of DeLone and McLean’s (2003) information system success model. It will be seen that participants in this interpretivist case study regard learning analytics as having potential benefits but are not sure about how best to realise analytics systems with extensive usability research built-in and offering sophisticated functionality seem likely to emerge and take precedence over the trial and error approach. This study addresses an apparent gap in the research as limited studies exist targeting both learning analytics and information system success.

The Influence of Technostress Factors on Information System Success

Information systems (IS) are one of the factors that catalyze the success of an organization. Apart from assisting in the delivery process, the system can also affect the nature of its users which in turn will also affect the level of delivery of the organization. Mathematical Communication Theory has stated that in the process of conveying information, there are disturbances that will disrupt the communication process and one of them is psychological disorders. Psychological disorders related to technology, ie technostress are seen as very synonymous and can affect the user’s behavior of the systems. Indirectly, it can also affect the level of productivity and quality of delivery of an organization. Ironically, studies looking at this issue are missing, hence the motivation of this paper to propose technostress factors and investigate its relationship in information system success. Therefore, the main objective of this study is to study the effect of technostress factors and its impact on the system success. This study was conducted using a quantitative approach where questionnaires are used as a medium for data collection. The results of this study prove that the dimension of psychological influence (technostress) introduced as a new dimension has had a significant impact on the information systems success. The most important contribution of this study is the combination of two fields of study, namely the field of information system and the field of psychology in producing a model of information system success that is able to measure the success of an information system more comprehensively.

WOW, the make-up AR app is impressive: a comparative study between China and South Korea

Purpose Consumers today actively participate in online purchasing experiences. As a result, it is critical to comprehend the behavioral aspects of novel technology usage, such as augmented reality (AR). AR apps enable beauty companies to create and design more immersive experience services. This study aims to highlight consumers’ perspectives on their continued desire to use AR app services. Design/methodology/approach A comparative study between China and South Korea was conducted with sample sizes of 458 and 315, respectively. Smart PLS was used for analysis. Findings The findings suggest that AR apps influence innovative consumers in China and South Korea to be satisfied with and continue to use such services. Previous research on technology acceptance model, information system success, AR and artificial intelligence (AI)-context-specific variables supported the findings. Practical implications This study contributes to the development of AR apps for beauty brands, as such technology revolutionizes how beauty brands work and grow. As a result, AR apps can pave the way for brands to provide an immersive experience to their customers. Originality/value The current study contributes to AR and AI drivers in the context of beauty brands by using novel technologies such as AR. AR integration with AI-context-specific variables indicates that consumers in China and South Korea are innovative and accept such technologies when purchasing beauty products online.

The Effectiveness of I-AM Human Resources Information System Application at PT Pertamina (Persero)

This study discusses the effectiveness of implementation of Human Resource Information System (HRIS) I-AM application in improving the quality of employee service at PT Pertamina (Persero). Although this I-AM application helps employees, most of them are reluctant to use it. Therefore, this research intends to evaluate the effectiveness of the I-AM HRIS implementation by using the Delone model, McLean Information System Success model, and Quality Function Deployment analysis. Fifty employees are selected by performing convenience sampling techniques . The result shows that there are four indicators in the dimension of system quality which did not fulfil the employees’ desire. Out of four indicators which failed to fulfill the employees’ desire, The speed of administration process as well as the ease of the human resource administration process are among the highest technical importance rating and relative weight which literally means high-interest rate and should be redesigned to improve employee service through I-AM HRIS.

Information System Success: Influence to Consumer Behavior in the Use of Mobile Payment in M-Commerce

Both businesses and consumers have experienced significant changes as a result of the rise of m-commerce. The benefits of using a new system are perceived by users depending on their assessment of the system, information, and service quality. In one of the cities in the Cavite area, the researcher wants to assess the influence of information system success in customer behavior in mobile payments in m-commerce. This study consisted of 405 respondents and used purposive and quota sampling with a descriptive quantitative design and a survey questionnaire as the instrument. Analysis of variance, multivariate analysis of variance, and independent-sample t-test was considered as statistical techniques that will help determine consumer behavior in the use of mobile payment in m-commerce. This study's findings have numerous key implications for the usage of mobile payments in m-commerce research.

The adoption of an e-learning system using information systems success model: a case study of Jazan University

Background The e-learning system has gained a phenomenal significance than ever before in the present COVID-19 crisis. The E-learning delivery mechanisms have evolved to enhanced levels facilitating the education delivery with greater penetration and access to mass student population worldwide. Nevertheless, there is still scope to conduct further research in order to innovate and improve higher quality delivery mechanism using the state-of-the-art information and communication technologies (ICT) available today. In the present pandemic crisis all the stakeholders in the higher education system, i.e., the governments, institutions, and the students expect seamless and efficient content delivery via e-learning platforms. This study proposes the adoption of the e-learning system by the integration of the model proposed by Delon and Mcclean “Information System Success Model” in Jazan University, Kingdom of Saudi Arabia (KSA) and further attempts to identify the factors affecting E-learning applications' success among the students. Methods The data were gathered from 568 respondents. The Statistical Package for the Social Sciences version 26 (SPSS v.26.0) was used for the data analysis and one-way ANOVA is applied to test the hypothesis. Result The overall results of this study allude to the fact that there is a significant relationship between Information system Success Model factors and the adoption of e-learning systems. The research results indicated that the information system success model has a strong associating cost-benefit value towards the adoption of e-learning systems across the Jazan University that may be further expanded to the other Saudi universities.