Towards Active Citizen-Centric E-Government Systems for Developing Countries

2012 ◽  
Vol 4 (2) ◽  
pp. 52-64
Author(s):  
Olusegun Folorunso ◽  
Catherine Chen ◽  
Nazim U. Ahmed ◽  
Thomas Harris
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Online Discourse ◽  
Web Based ◽  
Limited Success ◽  
Architectural Framework ◽  
Active Citizen ◽  
Citizen’S Participation

The importance of citizen’s participation in government cannot be overemphasized. Governments in many developing countries have made efforts, in spite of their infrastructural and financial limitations, to uphold the virtues of participatory e-governance with limited success. A major cause of this elusive success is the design of e-government platforms, which doesn’t encourage usage by the stakeholders of e-government. Many governments in developing countries are settling for other means to communicate with citizens. In this work, a new architectural framework is proposed that uses knowledge management facilities to enhance web-based e-governance and encourage participation, thus allowing for the elicitation of knowledge from online discourse. The country examined in this article is Nigeria. However, it is likely that many other African and developing countries have similar experiences. This work will aid in the improvement of web-based e-government platforms for such countries.

Comparing collective bargaining agreements for developing countries

2015 ◽  
Vol 36 (1) ◽  
pp. 86-102 ◽  
Author(s):  
Janna Besamusca ◽  
Kea Tijdens
Keyword(s):  
Developing Countries ◽  
Collective Bargaining ◽  
Working Hours ◽  
Collective Bargaining Agreement ◽  
Web Based ◽  
Content Type ◽  
Paid Leave ◽  
Collective Agreements ◽  
Country Comparison ◽  
Work Family

Purpose – The purpose of this paper is to fill several knowledge gaps regarding the contents of collective agreements, using a new online database. The authors analyse 249 collective agreements from 11 countries – Benin, Brazil, Ghana, Indonesia, Kenya, Madagascar, Peru, Senegal, Tanzania, Togo, Uganda. The authors research to what extent wage and other remuneration-related clauses, working hours, paid leave arrangements and work-family arrangements are included in collective agreements and whether bargaining topics cluster within agreements. Design/methodology/approach – The authors use the web-based WageIndicator Collective Bargaining Agreement Database with uniformly coded agreements, that are both collected and made accessible online. The authors present a quantitative multi-country comparison of the inclusion and contents of the clauses in the agreements. Findings – The authors find that 98 per cent of the collective agreements include clauses on wages, but that only few agreements specify wage levels. Up to 71 per cent have clauses on social security, 89 per cent on working hours and 84 per cent of work-family arrangements. The authors also find that collective agreements including one of these four clauses, are also more likely to include the other three and conclude that no trade off exists between their inclusion on the bargaining agenda. Research limitations/implications – Being one of the first multi-country analyses of collective agreements, the analysis is primarily explorative, aiming to establish a factual baseline with regard to the contents of collective agreements. Originality/value – This study is unique because of its focus on the content of collective bargaining agreements. The authors are the first to be able to show empirically which clauses are included in existing collective agreements in developing countries.

Our Knowledge Management Hubble May Need Glasses

2018 ◽  
Vol 14 (1) ◽  
pp. 30-50 ◽  
Author(s):  
William H. Money ◽  
Stephen J. Cohen
Keyword(s):  
Big Data ◽  
Knowledge Management ◽  
Real Time ◽  
Complex Data ◽  
Data Systems ◽  
Fault Handling ◽  
Architectural Framework ◽  
Big Data Systems ◽  
And Performance ◽  
Streaming Big Data

This article analyzes the properties of unknown faults in knowledge management and Big Data systems processing Big Data in real-time. These faults introduce risks and threaten the knowledge pyramid and decisions based on knowledge gleaned from volumes of complex data. The authors hypothesize that not yet encountered faults may require fault handling, an analytic model, and an architectural framework to assess and manage the faults and mitigate the risks of correlating or integrating otherwise uncorrelated Big Data, and to ensure the source pedigree, quality, set integrity, freshness, and validity of the data. New architectures, methods, and tools for handling and analyzing Big Data systems functioning in real-time will contribute to organizational knowledge and performance. System designs must mitigate faults resulting from real-time streaming processes while ensuring that variables such as synchronization, redundancy, and latency are addressed. This article concludes that with improved designs, real-time Big Data systems may continuously deliver the value of streaming Big Data.

scholarly journals ADOPTION OF KNOWLEDGE MANAGEMENT IN PAKISTAN: AN INVESTIGATION OF CRITICAL SUCCESS FACTORS

2021 ◽  
Vol 12 (1) ◽  
pp. 159-169
Author(s):  
Qamar Ali ◽  
Sami Ullah Bajwa ◽  
Khaliq Ur Rehman
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Global Networks ◽  
Priority List ◽  
Organizational Infrastructure ◽  
Critical Success ◽  
Detailed List

Although, knowledge has been recognized as a key business asset, firms are still in the infancy stages of comprehending the practical implications of knowledge management. Developing countries are widely believed to be falling far behind in competitiveness and socio-economic development, due to their inability to develop capacities to enable themselves to take part in the emerging global networks of knowledge creation. There is a dire need for a more organized and purposeful study, on critical success factors for knowledge management adoption in developing countries like Pakistan. However, no research, so far, has been conducted to empirically investigate a detailed list of CSFs for KM adoption in Pakistan. This paper evaluates and disseminates the findings of a self-administered survey to investigate the critical success factors for the implementation of KM in banking sector of Pakistan. A survey questionnaire having 11 factors, consisting 66 items is adopted in this study, which is statistically tested for its validity as well as reliability. Data are collected from banking officials. The level of importance, as well as the ranking list of the critical success factors for KM adoption is statistically examined. This paper provides a priority list of CSFs—figured out in order of their importance—for KM adoption in the banking sector of Pakistan. Human resource management, motivational aids, and processes and activities are found to be the most important, while measurement and organizational infrastructure are found to be the least important factors, perceived by the bankers.

Knowledge Sharing for Healthcare and Medicine in Developing Countries

2017 ◽  
pp. 1276-1293
Author(s):  
Kgomotso H. Moahi ◽  
Kelvin J. Bwalya
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Healthcare Systems ◽  
Healthcare Organizations ◽  
Middle Income ◽  
Middle Income Countries ◽  
Cross Pollination ◽  
The Individual ◽  
Sharing Behavior

Knowledge sharing has always been used as a platform for cross-pollination of ideas and innovations in a bid to improve and enhance performance thereby increasing competitiveness and responsiveness both in organizations and individual levels. Healthcare systems are not an exception. However, for knowledge sharing to take place there is need for certain factors to be noted and addressed such as the individual, organizational and technological. Further, knowledge sharing goes hand in hand with knowledge management and must become part of the strategic fabric of organizations. This chapter focuses on knowledge sharing by health professionals in healthcare and medicine in developing countries. The chapter covers knowledge management and its link with knowledge sharing; the various methods of knowledge sharing in healthcare; factors that make knowledge sharing an important strategic move for healthcare organizations; and factors and issues that affect or determine knowledge sharing behavior. Finally, a literature search for examples of knowledge sharing in developing or low and middle-income countries was conducted and the results are presented. The chapter shows that developing countries have recognized the value of knowledge sharing in healthcare systems and there are tangible signs that this is going to shape cross-pollination of ideas and innovations in the health systems in the foreseeable future.

Knowledge Sharing for Healthcare and Medicine in Developing Countries

2017 ◽  
pp. 60-77 ◽  
Author(s):  
Kgomotso Hildegard Moahi ◽  
Kelvin J. Bwalya
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Healthcare Systems ◽  
Healthcare Organizations ◽  
Middle Income ◽  
Middle Income Countries ◽  
Cross Pollination ◽  
The Individual ◽  
Sharing Behavior

Knowledge sharing has always been used as a platform for cross-pollination of ideas and innovations in a bid to improve and enhance performance thereby increasing competitiveness and responsiveness both in organizations and individual levels. Healthcare systems are not an exception. However, for knowledge sharing to take place there is need for certain factors to be noted and addressed such as the individual, organizational and technological. Further, knowledge sharing goes hand in hand with knowledge management and must become part of the strategic fabric of organizations. This chapter focuses on knowledge sharing by health professionals in healthcare and medicine in developing countries. The chapter covers knowledge management and its link with knowledge sharing; the various methods of knowledge sharing in healthcare; factors that make knowledge sharing an important strategic move for healthcare organizations; and factors and issues that affect or determine knowledge sharing behavior. Finally, a literature search for examples of knowledge sharing in developing or low and middle-income countries was conducted and the results are presented. The chapter shows that developing countries have recognized the value of knowledge sharing in healthcare systems and there are tangible signs that this is going to shape cross-pollination of ideas and innovations in the health systems in the foreseeable future.

Enabling Intelligence in Web-Based Collaborative Knowledge Management System

2013 ◽  
pp. 63-82
Author(s):  
Krissada Maleewong ◽  
Chutiporn Anutariya ◽  
Vilas Wuwongse
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Management System ◽  
Knowledge Management System ◽  
Web Based ◽  
Creation Process ◽  
Relevant Term ◽  
Collaborative Knowledge Management ◽  
Knowledge Representation Language ◽  
Collaborative Knowledge

This paper presents an approach to enhance various intelligent services of a Web-based collaborative knowledge management system. The proposed approach applies the two widely-used argumentation technologies, namely IBIS and Toulmin’s argumentation schemes, to structurally capture the deliberation and collaboration occurred during the consensual knowledge creation process. It employs RDF and OWL as its underlying knowledge representation language with well-defined semantics and reasoning mechanisms. Users can easily create knowledge using a simple corresponding graphical notation with machine-processable semantics. Derivation of implicit knowledge, similar concept discovery, as well as semantic search, are also enabled. In addition, the proposed approach incorporates the term suggestion function for assisting users in the knowledge creation process by computing the relevance score for each relevant term, and presenting the most relevant terms to users for possible term reusing or equivalence concepts mapping. To ensure the knowledge consistency, a logical mechanism for validating conflicting arguments and contradicting concepts is also developed. Founded on the proposed approach, a Web-based system, namely ciSAM, is implemented and available for public usage.

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