A Survey of Critical Success Factors in Implementing KM in ASEAN Service-Based SMEs

2013 ◽  
Vol 5 (1) ◽  
pp. 1-13
Author(s):  
Alan Eardley ◽  
Elahe Mohammadi ◽  
Bridget Merliza
Keyword(s):  
Developing Countries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Business Sector ◽  
Competitive Edge ◽  
Critical Success ◽  
Intellectual Assets ◽  
Technology Parks ◽  
Asean Countries ◽  
Insight Into

This paper explores the critical success factors (CSF) for implementing knowledge management (KM), in service-based Southeast Asian (ASEAN) small- to medium-sized enterprises (SMEs. An empirical approach is proposed to determine the importance level of seven identified KM critical success factors (CSF). The study is of 57 SMEs in Technology Parks and SME ‘Technopreneur’ Centres in Malaysia. It is concluded that the service-based SME sector, as a sizable business sector in the ASEAN region, needs to pay more attention to its intellectual assets and to KM, which is rapidly becoming integral to gaining competitive edge. The study of KM in such fast-developing countries brings useful insight into KM in other ASEAN countries. The results of this study reinforce previous findings on the importance of the various KM CSFs and can help service-based SMEs to understand more fully the discipline of KM, to facilitate its adoption and to prioritize its implementation.

scholarly journals Critical Success Factors of Business Intelligence Implementation in Thai Hospitals

2021 ◽  
Vol 16 (4) ◽  
pp. 1-21
Author(s):  
Suwat Janyapoon ◽  
Jirapan Liangrokapart ◽  
Albert Tan
Keyword(s):  
Business Intelligence ◽  
Critical Success Factors ◽  
Success Factors ◽  
Healthcare Industry ◽  
Critical Success ◽  
Hospital Executives ◽  
Specific Factors ◽  
First Time ◽  
Insight Into

Business intelligence (BI) has become a popular among management executives of different industries. Many publications have mentioned Big Data and how to use data intelligently. However, little is known about how to successfully implement BI in the healthcare industry. The unique characteristic of this business, which focuses only on quality of care and patient safety, has a big impact on decision-making. This research is based on a literature review and empirical evidence collected from interviews with professionals involved in the healthcare industry. Twenty-four hospital executives and Information Technology staff who have direct or indirect experience with BI were interviewed. It investigates critical success factors for BI implementation in hospitals and provides insight into the healthcare industry in Thailand. The concept of grounded theory was applied for content analysis. Insights from this research contribute to academia and the healthcare industry by providing first-time evidence of specific factors for BI implementation and guidelines in hospitals.

scholarly journals ADOPTION OF KNOWLEDGE MANAGEMENT IN PAKISTAN: AN INVESTIGATION OF CRITICAL SUCCESS FACTORS

2021 ◽  
Vol 12 (1) ◽  
pp. 159-169
Author(s):  
Qamar Ali ◽  
Sami Ullah Bajwa ◽  
Khaliq Ur Rehman
Keyword(s):  
Developing Countries ◽  
Knowledge Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Banking Sector ◽  
Global Networks ◽  
Priority List ◽  
Organizational Infrastructure ◽  
Critical Success ◽  
Detailed List

Although, knowledge has been recognized as a key business asset, firms are still in the infancy stages of comprehending the practical implications of knowledge management. Developing countries are widely believed to be falling far behind in competitiveness and socio-economic development, due to their inability to develop capacities to enable themselves to take part in the emerging global networks of knowledge creation. There is a dire need for a more organized and purposeful study, on critical success factors for knowledge management adoption in developing countries like Pakistan. However, no research, so far, has been conducted to empirically investigate a detailed list of CSFs for KM adoption in Pakistan. This paper evaluates and disseminates the findings of a self-administered survey to investigate the critical success factors for the implementation of KM in banking sector of Pakistan. A survey questionnaire having 11 factors, consisting 66 items is adopted in this study, which is statistically tested for its validity as well as reliability. Data are collected from banking officials. The level of importance, as well as the ranking list of the critical success factors for KM adoption is statistically examined. This paper provides a priority list of CSFs—figured out in order of their importance—for KM adoption in the banking sector of Pakistan. Human resource management, motivational aids, and processes and activities are found to be the most important, while measurement and organizational infrastructure are found to be the least important factors, perceived by the bankers.

Critical Success Factors for E-Health

2011 ◽  
pp. 824-830
Author(s):  
Nilmini Wickramasinghe ◽  
Jonathan L. Schaffer
Keyword(s):  
Developing Countries ◽  
Critical Success Factors ◽  
Success Factors ◽  
Developed Countries ◽  
Full Potential ◽  
Integrative Framework ◽  
Critical Success ◽  
Health Initiatives

Within the umbrella of e-commerce, one area, e-health, has yet to reach its full potential in many developed countries, let alone developing countries. Each country is positioned differently and has varying potential and preparedness regarding embracing e-commerce technologies generally and e-health in particular. Given the macrolevel nature of many issues pertaining to the development of e-health (Alvarez, 2002), in order to be more effective in their e-health initiatives, it is important for countries to assess their potential, identify their relative strengths and weaknesses, and thereby develop strategies and policies to address these issues to effectively formulate and implement appropriate e-health initiatives. To do this effectively, it is valuable to have an integrative framework that enables the assessment of a country’s e-health preparedness. This article serves to develop such a framework that can be applied to various countries throughout the globe, and from this generate an e-health preparedness grid. In so doing, we hope to facilitate better understanding of e-health initiatives and thus maximize their power.

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