The Construction of Informatization Performance Measurement Indicator System for Small-and-Medium Sized Enterprises

2013 ◽  
Vol 291-294 ◽  
pp. 2990-2994
Author(s):  
Jun Ling Zhang ◽  
Shu Yi Zhou
Keyword(s):  
Performance Evaluation ◽  
Firm Performance ◽  
Performance Measurement ◽  
Delphi Method ◽  
Indicator System ◽  
New Approach ◽  
And Performance

This paper tries to construct a five-dimensional informatization performance measurement indicator system on the basis of BSC and Performance Prism for small-and-medium sized enterprises and combined with AHP and Delphi method proposes the firm performance evaluation steps. in order to present a new approach to evaluate the small-and-medium sized enterprises.

scholarly journals Beyond crime rates and community surveys: a new approach to police accountability and performance measurement

Crime Science ◽  
2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Tarah Hodgkinson ◽  
Tullio Caputo ◽  
Michael L. McIntyre
Keyword(s):  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Assessment ◽  
Current Approach ◽  
Police Performance ◽  
New Approach ◽  
Networked Governance ◽  
Police Organizations ◽  
Police Accountability ◽  
And Performance

Abstract In this conceptual piece, we argue that the current approach to police performance measurement typically based on the use of traditional police metrics has failed to achieve the desired results and that a different strategy is required. Traditional police metrics have a narrow focus on crime and the police response to it. They provide little information on how well police organizations are performing. Importantly, traditional police metrics do not incorporate input from police stakeholders in goal identification, nor do they use specifically designed indicators to assess progress towards achieving these goals. Following an analysis of the criticisms levelled at the use of traditional police metrics, and subsequent attempts to address these issues, we argue that a networked governance approach represents a more promising foundation for undertaking police organizational performance assessment. Such an approach would engage stakeholders more directly in goal identification and performance assessment, and potentially lead to more successful, responsive and accountable policing.

Developing performance measures and setting their targets for national research institutes based on strategy maps

2015 ◽  
Vol 6 (2) ◽  
pp. 165-186 ◽  
Author(s):  
Guoliang Yang ◽  
Alasdair Macnab ◽  
Liying Yang ◽  
Chunliang Fan
Keyword(s):  
Performance Evaluation ◽  
Performance Measurement ◽  
Indicator System ◽  
New Method ◽  
Content Type ◽  
Strategy Maps ◽  
Research Institutes ◽  
Concrete Action ◽  
Research Institute

Purpose – This paper aims to help research managers design the performance management process and select measures and indicators, which relate to the strategies of their organisations directly. Design/methodology/approach – In this paper, we will propose strategy maps for national research institutes (NRIs), so that the managers can describe the strategies of their organisations more clearly, accurately and logically. Also, we will propose a new method to set targets for key performance indicators (KPIs), which is named “Forecasting-Objective Achievement System (FOAS)”. Findings – The authors have explored the general rules of the research activity and proposed the strategic map for NRIs, so that the research managers can more clearly, accurately and logically describe the strategy for the organisational development strategy, and build the performance measurement indicators based on it. It allows the managers to transfer the strategy into clear and concrete action initiatives, and the corresponding performance evaluation indicators. Also, this paper proposed a new method for target-setting for performance indicator to drive NRIs do their best to achieve high performance. Research limitations/implications – First, this paper proposes a framework of strategy maps for NRIs to transfer the strategy into clear and concrete action initiatives, and the corresponding performance evaluation indicators. Also, this paper gives a case study of a research institute in the field of physics to derive KPIs based on its strategy maps, which can show the effectiveness of this approach. But this institute conducts mainly the basic research, and there are other NRIs with different types of research, such as applied research, which have different characteristics with the NRI in the case study. Originality/value – The authors propose the specific strategy maps for NRIs and a new method to set targets for KPIs. Further, the example of a national research institute is taken to analyze its strategy map and construct a performance measurement indicator system for it, so that the strategies in research management can be transferred to specific action initiatives. New ideas are provided for the performance measurement of national research institutes.

Organizational performance measurement by a framework integrating BSC and AHP

2016 ◽  
Vol 65 (7) ◽  
pp. 959-976 ◽  
Author(s):  
Tahere Yaghoobi ◽  
Firoozeh Haddadi
Keyword(s):  
Performance Evaluation ◽  
Performance Measurement ◽  
Organizational Performance ◽  
Balanced Scorecard ◽  
Evaluation Model ◽  
Telecommunications Industry ◽  
Analytic Hierarchy ◽  
Content Type ◽  
Financial Perspective ◽  
And Performance

Purpose Performance measurement, especially at the enterprise level, requires intense consideration of experts and managers in organizations from both theoretical and practical aspects. The purpose of this paper is to investigate the overall organizational performance by developing a performance evaluation model, based on integrating two methodologies of balanced scorecard (BSC) – a multiple perspective plan for performance assessment – and analytic hierarchy process (AHP) – a structured technique for organizing and analyzing complex decisions. Design/methodology/approach The method was conducted in Isfahan Telecommunications Company (ITC), in 2013. In total, 27 managers of ITC were invited to participate. First, according to overall firm goals, key performance indicators (KPIs) were established with respect to four perspectives of BSC framework. Then pairwise comparisons were done, through standard AHP questionnaires, to determine the preference weights of each indicator and perspective and give precedence to them. Findings Organizational performance can be measured by the proposed model in a telecommunications industry. According to the adopted method, company KPIs, relative importance of BSC perspectives and performance evaluation of functional areas were identified. Practical implications This study provides guidance regarding strategies for improving organizational performance beyond the financial perspective. Originality/value Previous studies illustrate various applications of joint BSC and AHP. However, this study applies the integrated framework throughout an organization in a new application field and shows not only company’s features but also telecommunications industry features.

Identity, Incentives, and the Value of Information

2012 ◽  
Vol 87 (4) ◽  
pp. 1309-1334 ◽  
Author(s):  
Mirko S. Heinle ◽  
Christian Hofmann ◽  
Alexis H. Kunz
Keyword(s):  
Performance Evaluation ◽  
Performance Measurement ◽  
Performance Measures ◽  
Value Creation ◽  
Stock Prices ◽  
Value Of Information ◽  
Short Term ◽  
Accounting Earnings ◽  
And Performance ◽  
The Impact

ABSTRACT We examine the impact of identity preferences on the interrelation between incentives and performance measurement. In our model, a manager identifies with an organization and loses utility to the extent that his actions conflict with effort-standards issued by the principal. Contrary to prior arguments in the literature, we find conditions under which a manager who identifies strongly with the organization receives stronger incentives and faces more performance evaluation reports than a manager who does not identify with the organization. Our theory predicts that managers who experience events that boost their identification with the firm can decrease their effort in short-term value creation. We also find that firms are more likely to employ less precise but more congruent performance measures, such as stock prices, when contracting with managers who identify little with the organization. In contrast, they use more precise but less congruent measures, such as accounting earnings, when contracting with managers who identify strongly with the firm.

Formalizing Performance Evaluation of Mobile Manipulator Robots Using CTML

2020 ◽  
Author(s):  
Omar Aboul-Enein ◽  
Yaping Jing ◽  
Roger Bostelman
Keyword(s):  
Performance Evaluation ◽  
Performance Measurement ◽  
Product Life Cycle ◽  
Life Cycle Management ◽  
Model Verification ◽  
Test Method ◽  
Mobile Manipulator ◽  
Mobile Manipulators ◽  
Robot Tasks ◽  
And Performance

Abstract Computation Tree Measurement Language (CTML) is a newly developed formal language that offers simultaneous model verification and performance evaluation measures. While the theory behind CTML has been established, the language has yet to be tested on a practical example. In this work, we wish to demonstrate the utility of CTML when applied to a real-world application based in manufacturing. Mobile manipulators may enable more flexible, dynamic workflows within industry. Therefore, an artifact-based performance measurement test method for mobile manipulator robots developed at the National Institute of Standards and Technology was selected for evaluation. Contributions of this work include the modeling of robot tasks implemented for the performance measurement test using Petri nets, as well as the formulation and execution of sample queries using CTML. To compare the numerical results, query support, ease of implementation, and empirical runtime of CTML to other temporal logics in such applications, the queries were re-formulated and evaluated using the PRISM Model Checker. Finally, a discussion is included that considers future extensions of this work, relative to other existing research, that could potentially enable the integration of CTML with Systems Modeling Language (SysML) and Product Life-cycle Management (PLM) software solutions.

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