scholarly journals Selection of enterprise resource planning (ERP) systems

2004 ◽  
Vol 35 (1) ◽  
pp. 45-52 ◽  
Author(s):  
D. Das Neves ◽  
D. Fenn ◽  
P. Sulcas

In order to determine the process organisations go through in selecting an Enterprise Resource Planning (ERP) system, a field study was undertaken on eleven cases. Based on the findings a best practice selection process is proposed.A benchmark selection criteria checklist was drawn up as part of this investigation and each of the criteria listed should be considered prior to final selection.Other issues discussed in this article include the original motivation and justification for ERP purchase, change management, customisation of source code and the roles of the selection committee, consultants and vendors.

Ekonomika ◽  
2012 ◽  
Vol 91 (2) ◽  
pp. 97-116 ◽  
Author(s):  
Donatas Ratkevičius ◽  
Česlovas Ratkevičius ◽  
Rimvydas Skyrius

This article deals with the problems of Enterprise Resource Planning (ERP) system selection as the initial and vital phase of ERP system implementation.Firstly, the paper presents an analysis of different classifications of the fundamental criteria for the ERP system selection process, published in scholar sources, and defines two main groups – software-related, and implementation-related ERP selection criteria. Secondly, combining theoretical and practical approaches, the most significant ERP system selection criteria of both groups are identified and reviewed by analyzing and interpreting their definitions and differences. The study is complemented by adding practical/statistical findings produced by different consultancies.The paper concludes that there is no standard classification of ERP selection criteria. They are classified mostly on the basis of scientists’ research interests.The significance of ERP system functionality as the principal software-related ERP selection criterion is emphasized. Eleven other criteria were defined as important to consider, such as the total costs of the ERP implementation project, vendor reputation, ERP reliability, ease of integration with other systems, technology advance, scalability, upgrading ability, customization / parameterization possibilities; ease of use; flexibility and modularity.The importance of all-round knowledge for a successful ERP implementation is emphasized, including ERP software functionality, project and change management, business processes, organization of training etc. All these areas are closely connected with implementation-related ERP selection factors: organisational fit, end-user readiness, training, system support quality, and the overall ERP implementation success which is predefined by the complexity of business environment as well as the level of business transformation, defined by technological changes.Finally, it is stated that for creating a decision support system which would automate the ERP selection process, the quantitative analysis of ERP selection criteria would be required.


2012 ◽  
Vol 8 (3) ◽  
pp. 54-73 ◽  
Author(s):  
Ahmad Jafarnejad ◽  
Manoucher Ansari ◽  
Hossein Rahmany Youshanlouei ◽  
Mohammad Mood

Selecting a proper system of Enterprise Resource Planning (ERP) is a major challenge for enterprise managers. Heavy expenses of incorrect decisions in selection of ERP systems have made academics and managers consider this phase as highly important. Several research studies proposed different approaches to selecting the ERP and many case studies of organizational experiences have been published. However, there has been less regard for simultaneous use of the findings of academic studies and judgments of industrial experts or organization mangers for making the most appropriate choice. This study proposes a combined multiple-criteria decision-making (MCDM) approach through which both previous studies and judgments of industrial experts or organization managers would be integrated in order to select the proper ERP system. Having studied the literature comprehensively and conducted interviews with experts and managers, this approach will determine the most important criteria in ERP selection using Shannon entropy technique. Then, based on the judgments obtained from experts and using DEMATEL technique, these criteria will be classified into the two groups of “Cause” and “Effect” and the most appropriate choice will be selected using Fuzzy AHP technique. Finally, a case study is conducted to demonstrate and prove the applicability of the proposed approach.


2014 ◽  
Vol 27 (1) ◽  
pp. 36-52 ◽  
Author(s):  
Fong Tou Vai ◽  
Leanda Lee ◽  
Joao Negreiros

One of the six gaming concession holders in Macao, Macao Entertainment Corp (MEC)1, undertook to centralize three casino/entertainment properties through utilization of a centralized Enterprise Resource Planning (ERP) in April 2010. The Supply Chain (SC) department was the first to apply the ERP in this centralization process. After rolling-out the new ERP system, a number of problems arose due to the organizational changes required. To identify the problems, information was collected through questionnaires and interviews in order to determine the level of agreement by staff regarding the existence of issues typical to such organizational change. The present paper aims to determine what problems and challenges occurred in this initial implementation to assist in developing recommendations to mitigate those effects in subsequent rollouts.


2011 ◽  
Vol 2 (4) ◽  
pp. 1-19
Author(s):  
Abdelilah Khaled ◽  
Mohammed Abdou Janati Idrissi

Historically, Enterprise Resource Planning (ERP) systems were initially destined to large companies in order to standardize and streamline their key business processes. Recently, they have been increasingly adopted by Small and Medium Enterprises (SMEs). However, making strategic tradeoffs among the various marketplace solutions is a troublesome balance task for SMEs without the rescue of systematic multicriteria decision approaches. This paper addresses the question of how to choose an ERP solution that best suits a given SME. It serves twofold objectives; firstly it defines a set of selection criteria related to SMEs’ context. Secondly, it presents a selection methodology based on the construction of an induced decision model through capturing the decision maker’s preferences. The key contribution of this paper is the introduction of a new iterative learning based approach destined to make enlightened decisions through the consideration of interdependencies among the adopted selection criteria thanks to the Choquet Integral.


2014 ◽  
Vol 5 (3) ◽  
pp. 14-22 ◽  
Author(s):  
Sławomir Kłos ◽  
Peter Trebiina

Abstract This paper proposes the application of the Analytic Hierarchy Process method to support decision making regarding the selection of an Enterprise Resource Planning system in a manufacturing company. The main assumption of the work is that the management of the selection of an ERP system should consider that the most important selection criteria are concerned with the functionality of the ERP system. Besides this, the aspects of total cost of ownership, technical support and implementation time or vendor experience are taken into consideration to guarantee a successful ERP implementation. The proposed procedure of an ERP system selection is dedicated for small and medium manufacturing enterprises. A structure of attributes for the AHP method is proposed on the basis of an analysis and identification of critical success factors. Different kinds of production (make-to-stock, make-to-order and engineer-to-order are taken into consideration). Illustrative examples are also given.


Author(s):  
Guiwu Wei ◽  
Jie Wang ◽  
Hui Gao ◽  
Cun Wei

In this paper, the multiple attribute decision making (MADM) problems are investigated with picture 2-tuple linguistic information. Then, based on Hamy mean (HM) operator and dual Hamy mean (DHM) operator, the power average and power geometric operations are utilized to develop some picture 2-tuple linguistic power Hamy mean aggregation operators: picture 2-tuple linguistic power weighted Hamy mean (P2TLPWHM) operator, picture 2-tuple linguistic power weighted dual Hamy mean (P2TLPWDHM) operator, picture 2-tuple linguistic power ordered weighted Hamy mean (P2TLPOWHM) operator, picture 2-tuple linguistic power ordered weighted dual Hamy mean (P2TLPOWDHM) operator, picture 2-tuple linguistic power hybrid Hamy mean (P2TLPHHM) operator and picture 2-tuple linguistic power hybrid dual Hamy mean (P2TLPHDHM) operator. The prominent characteristic of these proposed operators are studied. Then, these operators are utilized to develop some approaches to solve the picture 2-tuple linguistic multiple attribute decision making problems. Finally, the proposed method is demonstrated through a practical example for enterprise resource planning (ERP) system selection of how the proposed methods help us and is effective in MADM problems.


2021 ◽  
Vol 13 (19) ◽  
pp. 10616
Author(s):  
Ramona Lacurezeanu ◽  
Alexandru Chis ◽  
Vasile Paul Bresfelean

In the conditions of the pandemic crisis, implementing an enterprise resource planning (ERP) system with a sustainability component represents a crucial investment for a small and medium enterprise (SME) but critical for the organization, if it is not the matching solution. A comprehensive framework for selecting the S–ERP system was elaborated, including a set of relevant criteria for an SME to draw and assess the selection of an ERP system, considering that the factors extracted as well as the importance in the proposed model have been debated for years in the available literature. A methodology based on the brainstorming and questionnaire techniques was proposed in establishing the selection criteria, and the AHP decision analysis method was used for evaluating the weight of the criteria, all these in order to provide a model for ERP selection. This model was tested on a set of numerical, hypothetical, and applied data of the Romanian context. The use of the recommended model shows that it can be applied to improve decisions and decrease the time interval required for S–ERP selection. The results also show that AHP can fulfill the S–ERP selection objective for SMEs and the decisive factors that affect decision–making processes in a systematic way.


2013 ◽  
Vol 9 (2) ◽  
pp. 44-69 ◽  
Author(s):  
Mirian Picinini Méxas ◽  
Osvaldo Luis Gonçalves Quelhas ◽  
Helder Gomes Costa ◽  
Valdir de Jesus Lameira

Information systems have evolved at a continual pace since administrations began to develop greater interest in production processes and supply chains. This created systems like Enterprise Resource Planning (ERP), Material Requirements Planning (MRP), and Manufacturing Resources Planning (MRPII). This research discusses a literature search conducted to map the multicriteria models used to select ERP systems. As a result, this article proposes criteria and subcriteria to be used in the selection of ERP systems. The basic structure is developed around a tree and subcriteria tree that can be used as a checklist for companies wishing to acquire an ERP system.


Author(s):  
Abdelilah Khaled ◽  
Mohammed Abdou Janati Idrissi

Historically, Enterprise Resource Planning (ERP) systems were initially destined to large companies in order to standardize and streamline their key business processes. Recently, they have been increasingly adopted by Small and Medium Enterprises (SMEs). However, making strategic tradeoffs among the various marketplace solutions is a troublesome balance task for SMEs without the rescue of systematic multicriteria decision approaches. This paper addresses the question of how to choose an ERP solution that best suits a given SME. It serves twofold objectives; firstly it defines a set of selection criteria related to SMEs’ context. Secondly, it presents a selection methodology based on the construction of an induced decision model through capturing the decision maker’s preferences. The key contribution of this paper is the introduction of a new iterative learning based approach destined to make enlightened decisions through the consideration of interdependencies among the adopted selection criteria thanks to the Choquet Integral.


Author(s):  
Francisco Chia Cua ◽  
Steve Reames

This paper discusses the critical use and lessons learned from the single case model while implementing an Enterprise Resource Planning (ERP) system at a leading university. The researcher examined one university’s business ERP in the deployment of a new enterprise system, a complex phenomenon which took place over several stages and involved different players at each stage. The paper discusses the case system inclusive of the grounded case theory, diffusion of innovation theory, innovation-process theory and their application during the ERP system implementation.


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