The changing role of the travel intermediary

This article gives an overview of the changes and developments in the travel industry and the way travel intermediaries like travel agents are responding to them. These changes include the deregulation of airlines and the advent of global distribution systems, the pressure from airlines for lower distribution costs, rapid and fundamental changes in technology and consumer preferences. The responses by travel agents include rapid integration and consolidation within the industry, the use of technology to streamline operations and expand market reach, and the review of traditional revenue models to make way for new approaches to revenue generation. In conclusion, some future scenarios for both leisure and corporate travel distribution are outlined.

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Adaptive Use of ICT in Response to Disintermediation

Information Communication Technologies ◽

10.4018/978-1-59904-949-6.ch133 ◽

2008 ◽

pp. 1889-1895

Author(s):

Pramod Sharma ◽

Dean Carson ◽

Andrew Taylor

Keyword(s):

Distribution Systems ◽

Dominant Role ◽

Travel Agency ◽

Financial Viability ◽

Online Technologies ◽

Travel Agents ◽

Adaptive Use ◽

Distribution Chain

Traditionally, the Australian travel agency sector has operated as the premium intermediary in a relatively simple distribution chain that can be depicted as follows: In such a system, it is estimated that travel agents have traditionally handled over 85% of consumer transactions (Wilde & Rosen, 2000). The advance of online technologies and ICT-based distribution systems has changed the dominant role of travel agents in the distribution and supply of travel products. This has impacted on their relevance, returns, and individual financial viability.

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MEDIATIZATION OF ISLAMIC DOCTRINE IN A NEW ERA OF DIGITAL INDONESIA: The Case of Ḥadīth on Dajjāl

Jurnal THEOLOGIA ◽

10.21580/teo.2019.30.2.4327 ◽

2019 ◽

Vol 30 (2) ◽

pp. 177

Author(s):

D. I. Ansusa Putra ◽

Agus Firdaus Chandra

Keyword(s):

Digital Media ◽

Media Studies ◽

Media Culture ◽

The Other ◽

Close Link ◽

New Era ◽

Use Of Technology ◽

The Media ◽

Changing Role

This research is a study of the mediatization of the ḥadīth on Dajjāl (the anti-Christ) in the context of media culture. Mediatization of the ḥadīth through illustrations allows every Muslim to understand the stages and events that will occur at the End of the Time (Ākhir al-Zamān). Such ḥadīth is pre-actual doctrinal texts in Islam. This article uses the theory of mediatization that has a close link with the discipline of media studies and religiosity. We argue that the ḥadīth illustration as an expression of religious beliefs is a continuation of the massive use of technology in understanding religious doctrines. On the other hand, the illustration of the ḥadīth. Ḥadīth on the Dajjāl in digital media has formed a new pattern in the understanding of ḥadīth from abstract-imaginative to concrete-imaginative. The illustration of the Dajjāl has become an indication of the widespread role of the media in the spread of Islamic doctrines, and its changing role from being dominated by the texts to being dominated by the logic of religion. This research uses the theory of mediatization with the approach of media culture. The data is obtained from footage of such ḥadīth documentary airing on YouTube accounts. These shows usually refer to preachers who are concerned with conveying the contents of the ḥadīth.

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Adaptive Use of ICT in Response to Disintermediation

Encyclopedia of Developing Regional Communities with Information and Communication Technology ◽

10.4018/978-1-59140-575-7.ch002 ◽

2005 ◽

pp. 6-10

Author(s):

Pramod Sharma ◽

Dean Carson ◽

Andrew Taylor

Keyword(s):

Distribution Systems ◽

Dominant Role ◽

Travel Agency ◽

Financial Viability ◽

Online Technologies ◽

Travel Agents ◽

Adaptive Use ◽

Distribution Chain

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The role of information technology applications in profitability

Worldwide Hospitality and Tourism Themes ◽

10.1108/whatt-04-2019-0025 ◽

2019 ◽

Vol 11 (4) ◽

pp. 429-437 ◽

Cited By ~ 1

Author(s):

Vikas Madhukar ◽

Deependra Sharma

Keyword(s):

Information Technology ◽

Business Models ◽

Tourism Industry ◽

Content Type ◽

Travel And Tourism ◽

Travel Agents ◽

It Applications ◽

Travel Industry ◽

Role Of Information

Purpose This paper aims to investigate the role of information technology (IT) applications in the profitability of the Indian travel and tourism industry. Design/methodology/approach Qualitative research was conducted and an in-depth interview technique was applied for the collection of primary data. Traditional travel agents, tour operators, online travel agents and hoteliers in Gurgaon were investigated to explore issues pertaining to the study, and all responses were recorded and later transcribed. The identities of interviewees and their properties are not revealed to preserve confidentiality. Findings The analysis reveals that IT plays a significant role in the profitability of the tourism and travel industry. These include competitive pricing attained via dynamic pricing especially in the hotel industry, promotion and improved efficiency in rendering services to tourists and access to tourists virtually anywhere and at any time. Practical implications The findings have direct and indirect implications for different stakeholders – notably, travelers, owners and executives of businesses in the travel industry, as well as for researchers. Executives and owners can discern the critical implications of adopting IT to take their businesses to a new level. They should also be able to appreciate the fact that to remain competitive, practitioners must explore the potential opportunities emerging through IT. Originality/value Organizations in this sector are moving from traditional business models to more technologically dependent approaches. In particular, this study shows how the use of IT applications is influencing the profitability of the travel and tourism industry especially in India.

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