scholarly journals Capacity building as a strategic tool for employment equity implementation in the financial sector

2021 ◽  
Vol 19 ◽  
Author(s):  
Reward Utete

Orientation: Employment equity (EE) has gradually seeped into various levels of many organisations, from private to public companies and small to large companies, in both developing and developed countries.Research purpose: The aim of this study was to investigate the influence of capacity building on EE implementation with particular reference to the financial sector.Motivation for the study: The rise in demand for EE appointees and the lack of skills and reasonable accommodation of these employees in the workplace hamper EE implementation in South Africa. For this reason, a pool of employees from the designated groups remains stuck at the unskilled and semi-skilled skills levels.Research approach or design and method: This study utilised the exploratory research approach. In addition, the study adopted a quantitative research methodology. A sample size of 172 was considered appropriate for this study and returned usable responses were n = 95.Main findings: The key findings revealed that capacity building is imperative in promoting the implementation of EE in the workplace. Based on the findings of this study, it is undeniable that improved capacity building is a strong catalyst for executing EE.Practical or managerial implications: The findings of this study serve as a guide for decision-making and provide advice related to capacity building and implementation of EE to both business leaders and line management.Contribution or value-addition: The current study contributes new insights and builds the knowledge base on how capacity building influences EE implementation.

2019 ◽  
Vol 17 ◽  
Author(s):  
Desere Kokt ◽  
Esther P. Palmer

Orientation: Organisational commitment remains an ongoing concern for organisations, especially universities that often struggle to retain academic staff. Universities cannot operate or fulfil their mandate to society without the critical competencies of academic staff.Research purpose: This investigation focused on workplace spirituality as a militating factor in enhancing the commitment of academic staff.Motivation for the study: As organisational commitment remains a challenge for universities, this article contributes to a theoretical and empirical understanding of the militating influence of workplace spirituality. The study is underpinned by social learning theory and proposes strategic priorities to universities – informed by an empirical study conducted amongst academic staff members at a South African university.Research approach/design and method: The study employed a quantitative research approach and a structured questionnaire was administered to 285 academic staff members (ranging from junior lecturers to professors) of a South African university. The research design was a survey and, as a single university formed part of the study, regression analysis was used to establish the relationship between workplace spirituality and organisational commitment.Main findings: The empirical findings showed a strong linear relationship between workplace spirituality and organisational commitment. A regression formula was developed to statistically calculate the commitment score of individuals.Practical/managerial implications: The study proposed strategic priorities that may be useful to university management and human resource practitioners to cultivate increased commitment amongst academic staff.Contribution/value-add: The study contributed empirical evidence of the militating effect of workplace spirituality on organisational commitment, implying that workplace spirituality is a predictor for organisational commitment.


Author(s):  
Adissu Ketemaw

The purpose of this research was identifying the major determinant factors of entrepreneurial intention of university graduate student by reviewing 20 selected papers which were conducted in this area from the year 2013 up to 2019. on the base of theory of planed behavior the researcher identifies which factors were significantly affects entrepreneurship intentions. Easily available published papers were collected. Exploratory research design was implemented to identify the cross link effects of variables. Both qualitative and quantitative research approach was used to summarize and quantify the researchers finding. Secondary types of data were used to as source of data from 20 numbers of papers through critical review data collected. The research was employed both Descriptive and inferential statics techniques of data analysis. in the descriptive the result shows that analysis most researchers select attitude towards, entrepreneurship education, perceived social norms and perceived behavioral control as determinant variables. Finally study concludes that attitude toward entrepreneurship has significant positive impact on entrepreneurial intentions. subjective norms and perceived behavioral control have also significant positive influence and also entrepreneurship education External Environment personal background factor, locus of control, motivation for achievement and demographic characteristics have moderate positive influence on entrepreneurial intentions of graduate student in Ethiopia.


2020 ◽  
Vol V (III) ◽  
pp. 46-55
Author(s):  
Mehr Bakht ◽  
Salma Nazar Khan ◽  
Gerardo L Blanco

21st-century leaders need strong leadership skills to effectively lead schools. They must use and implement 21st-century skills for long term change. The study aimed to identify the practices of secondary school leaders of Rawalpindi city about [recommended] 21st century 4 Cs leadership skills (Competence, Character, Compassion & Courage) during the pandemic of Covid-19. This was exploratory research following the quantitative research approach. One hundred and nine school leaders were selected through a simple random sampling technique to complete an adapted survey questionnaire. Descriptive statistics were used for analyzing and reporting the findings. Quantitative data analysis indicates that school leaders are using 21st-century leadership skills during Covid-19, but the level of use is dissimilar to the recommended 21st century 4 Cs leadership skills. It was identified that school leaders use relationship (mean= 4.21), Accountability (mean= 4.45), and Self-Belief (mean= 4.37) skills more than other sub-skills in their leadership practices. The findings recommend that policymakers and professional development organizations should plan workshops on these recommended leadership skills for school leaders so they can perform well under situations like Covid-19.


2020 ◽  
Vol V (III) ◽  
pp. 121-127
Author(s):  
Safura Fatima ◽  
Sidra Rasheed ◽  
Tehrima Sundas

The main purpose of conducting this study was to identify the learning choices of students after higher secondary schools. The key objectives of the study were (a) to examine the impact of learning choices on academic achievement, (b) to find out the factors that influence on the learning choices of students after higher secondary schools. The quantitative research approach was used while completing this research study. Hence, the descriptive research method was used to explore the reasons from the students about their learning choices. 240 BS Students from Higher Education Institutions were selected randomly. The questionnaire was considered the appropriate instrument to explore the true opinion and problems of students regarding their learning choices. Results of the study identified that majority of the students face difficulty to choose the right learning course, and less than half of the students satisfied with their learning choices, grades and marks.


Author(s):  
Karla Gabriela Gómez-Galaz ◽  
José Jesús Hernán Negrón-Hoh ◽  
Bertha Loraire Caballero-Koh

This article shows the results of an investigation based on the analysis of the systematic competitiveness in the congresses and the impact that it represents in the hotel sector of the City of Mérida, Yucatán. It was determined to use the type of exploratory research, with the qualitative and quantitative research approach, the first, because the study will collect historical and recent data related to congress tourism in the city of Mérida.With the results obtained, the impact caused by the congresses within the hotel sector of the city of Mérida, Yucatán is known, identifying the degree of relationship between the authorities that regulate the process of providing accommodation services and that of the people traveling to the city for activities related to congresses. All of this, in order to list the benefits and opportunities that congress tourism brings to the three, four and five star hotel sector in the city of Mérida.


2015 ◽  
Vol 15 (1) ◽  
Author(s):  
Dinesh Vallabh ◽  
Laetitia Radder ◽  
Danie Venter

Orientation: Customer relationship management (CRM) is important to organisations striving for competitive advantage through building relationships with their customers.Research purpose: This study identified the factors preceding CRM and assessed selected South African small- and medium-sized tourism enterprises’ (SMTEs) readiness for CRM.Motivation: CRM is likely to enhance SMTEs’ competitiveness. However, successful adoption and implementation of CRM is unlikely unless the organisation is ready for it.Research design, approach and method: A quantitative research approach and survey questionnaire yielded primary data from 332 respondent organisations selected by systematic sampling. Exploratory factor analysis was used to identify the latent factors preceding CRM readiness. Organisational CRM readiness was assessed based on CRM maturity in terms of data collection, use and sharing throughout the organisation.Main findings: Respondent-organisations performed well on the four factors preceding CRM readiness − business strategy, customer strategy, touch points and competencies, skills and technology and also on data collections and use, but not on data sharing.Practical/Managerial implications: CRM practice is believed to assist organisations in tailoring products and services to customers’ needs, providing customer satisfaction, enhancing customer retention and ultimately improving the organisation’s competitiveness and profitability. CRM might fail if SMTEs do not have CRM-enabling conditions in place and a CRM readiness audit should therefore be performed.Contribution: The study contributes to a largely under-researched area concerning CRM in SMTEs by providing an improved understanding of the factors that will enable SMTEs to engage in CRM activities.


Author(s):  
Gabedi N. Molefe

Orientation: The study was necessitated by the need to develop a generally accepted performance measurement dimension framework for lecturers at universities. Research purpose: The aim of the inquiry was to investigate the performance measurement dimensions for lecturers at selected universities in countries such as South Africa, USA, UK, Australia and Nigeria. Universities were selected on the basis of their academic reputation – being the best in their respective countries or continents.Motivation for the study: Whilst some studies mention certain attributes as important performance dimensions for the lecturer’s job, there was no scientific evidence to support this claim, hence the need for this study.Research design: A quantitative research approach was adopted with the objective of casting the researcher’s net widely in order to obtain as much data as possible with the view to arriving at scientifically tested findings. A questionnaire was sent out to 500 academics and yielded a response rate of 36%.Main findings: The study confirmed that a lecturer’s performance can be measured on the basis of seven performance dimensions and these dimensions, when tested, attracted a Cronbach Alpha reliability coefficient of above 0.70.Practical and managerial implications: This study has the potential to equip the leadership at universities in South Africa with an empirically tested guideline for formulating policy on performance evaluation frameworks for the lecturing staff.Contribution/value-add: The major contribution of this study has been its argument for performance measurement for lecturers in the higher education environment and also its confirmation of the seven postulated performance measurement dimensions for lecturers.


2018 ◽  
Vol 16 ◽  
Author(s):  
Maria Sachane ◽  
Adele Bezuidenhout ◽  
Chris Botha

Orientation: The implementation of performance management (PM) in the public sector remains a challenge and requires an investigation into employees’ perception of PM at Statistics South Africa.Research purpose: This study investigates the factors that affect employee performance at Statistics South Africa with the aim of providing a management framework for improving the performance of employees.Motivation for the study: The motivation for this study was to identify factors that affect employees’ perception of PM at Statistics South Africa. By ascertaining these factors, it may be possible to influence the performance of employees positively.Research approach/design and method: The study followed a quantitative research approach using an explorative and descriptive design. The population consisted of 3326 employees. The random sample drawn contained 444 respondents, and the realised sample had 303 respondents. This represented a response rate of 68%. Data were collected through a Likert-scale-type questionnaire.Main findings: The results showed that employees perceived PM as ineffective and unfair. Various factors affecting PM at Statistics South Africa negatively were revealed. The analysis of the research identified the following performance factors: communication, talent management, retention, recruitment and selection, engagement and motivation.Practical/managerial implications: The findings revealed that employees were not involved in the development and the implementation of PM. Managers and supervisors who are not committed to the PM of their subordinates avoid performance contracting and the conducting of performance reviews. Managers should be encouraged to give feedback to employees and to see PM as a development tool, rather than a compliance matter.Contribution/value-add: The research study contributes to the understanding of the perception of employees of Statistics South Africa regarding the factors that positively or negatively affect the PM process.


2015 ◽  
Vol 47 (2) ◽  
pp. 61-66 ◽  
Author(s):  
Tahir Ahmad ◽  
Faiza Farrukh ◽  
Sana Nazir

Purpose – The purpose of this paper is to conduct to investigate the factors that enhance employee's performance at workplace. To observe intrinsic feature capacity building and extrinsic features such as supervisory support and organizational support for career development (OSCD) role in employee's productivity. Design/methodology/approach – Quantitative research approach was used; middle level employees of banking industry were selected for analyzing this concept. Reliability and validly of 45 items were ensured and SPSS version 20 was used for model testing by multiple regression analysis technique. Findings – Research outcomes depict that supervisory support and OSCD development does not impact significantly on employees performance of banking sector, whereas capacity building of an individual employee leads to enhance his/her performance. Research limitations/implications – Capacity building of employee's leads to enhance performance as justified by this research, however, cannot be achieved without providing support for career development to their employees. Therefore, impact of organizational support on capacity building of employee's may be interest corner for researchers. Originality/value – Observed capacity building positive has impact on employee's performance along with the external factors with statistically significant measures.


2020 ◽  
Vol 4 (2) ◽  
pp. 30-40
Author(s):  
Wolde SHIFERAW DUBAGUS ◽  
Eminent NEGASH ◽  
Aregu ASMARE ◽  
Shimekit KELKAY ESHETE

The study examined the effects of employee motivation on organization performance of crews in Ethio telecom South West Region Jimma. The data were collected through self-administered questionnaire from 229 respondents and 219 were returned.  Both primary and secondary sources of data were consumed in this study. The quantitative research approach was implemented and simple random sampling technics were adopted to provide equal chances for respondents. Exploratory research design and data was analyzed using correlation and regression analysis. The correlation analysis indicates that there was a positive relationship between the independent variables and dependent variables. The result of the regression implies that the independent variables  have accounted for 78.1% of variance in the dependent variable. Based on the outcome of the study, the researcher recommend that, it is better if the company focuses on employee motivation factors, mostly Promotion, employee benefit, teamwork and training so as to improve its performance.


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