Evaluating Ports Environmental Performance based on the Fuzzy Analytic Hierarchy Process (FAHP)

Appropriate environmental performance is considered one of the most important indicators in the sustainable development of organizations and industries. Evaluating the environmental performance in ports as one of the two main parts of the maritime transport system is of particular importance. Therefore, the current study was designed and conducted to develop a method for evaluating the environmental performance of ports based on the fuzzy analytic hierarchy process (FAHP). In the present study, 22 experts in the field of environment and marine sciences were selected in 2020. Firstly, various studies on the factors affecting the environmental performance of ports were reviewed. Secondly, a questionnaire was designed to assess ports’ environmental performance. Thirdly, this questionnaire was developed using the Delphi technique. Finally, by determining the weight of each parameter, the method of environmental performance assessment in ports was developed based on the FAHP. The final normalized weights for six environmental performance factors including reactive and proactive performance, sustainability, socio-cultural, economic, and governance were estimated 0.202, 0.241, 0.226, 0.070, 0.080, and 0.182. Additionally, it was found that each of the parameters had a different weight and impact on these factors. The highest and lowest impact on the environmental performance index belonged to environmental risk assessment (weight=0.217), cultural effects, and justice (weight=0.107). In the current study, a new method was developed for evaluating the environmental performance of ports based on six factors, 32 parameters, and FAHP. Therefore, this method may provide an effective step in reducing environmental impacts and improving the level of environmental performance in ports to achieve the goal of green port.

Why Do Children Who Solve False Belief Tasks Begin to Find True Belief Control Tasks Difficult? A Test of Pragmatic Performance Factors in Theory of Mind Tasks

The litmus test for the development of a metarepresentational Theory of Mind is the false belief (FB) task in which children have to represent how another agent misrepresents the world. Children typically start mastering this task around age four. Recently, however, a puzzling finding has emerged: Once children master the FB task, they begin to fail true belief (TB) control tasks. Pragmatic accounts assume that the TB task is pragmatically confusing because it poses a trivial academic test question about a rational agent’s perspective; and we do not normally engage in such discourse about subjective mental perspectives unless there is at least the possibility of error or deviance. The lack of such an obvious possibility in the TB task implicates that there might be some hidden perspective difference and thus makes the task confusing. In the present study, we test the pragmatic account by administering to 3- to 6-year-olds (N = 88) TB and FB tasks and structurally analogous true and false sign (TS/FS) tasks. The belief and sign tasks are matched in terms of representational and metarepresentational complexity; the crucial difference is that TS tasks do not implicate an alternative non-mental perspective and should thus be less pragmatically confusing than TB tasks. The results show parallel and correlated development in FB and FS tasks, replicate the puzzling performance pattern in TB tasks, but show no trace of this in TS tasks. Taken together, these results speak in favor of the pragmatic performance account.

A conceptual framework for operational performance measurement in wholesale organisations

PurposePerformance measurement involves gaining useful information about performance. The purpose is to develop a conceptual framework to assist wholesale managers in selecting useful information to evaluate operational performance. The proposed framework identifies core operations, measures of operational performance and factors that affect the performance of wholesale organisations.Design/methodology/approachThe research essentially relies on the available literature to develop a conceptual framework and define related components. Research primary data were used to validate the framework components and to implement the framework in wholesale organisations by allocating performance factors to the different components of the proposed framework. Using a semi-structured interview design, ten face-to-face interviews were conducted with managers of ten different wholesale organisations.FindingsThe research identifies five core operations that affect the operational performance in wholesale organisations, four measures for evaluating efficiency and effectiveness in every core operation and 28 factors that influence operational performance in wholesale organisations.Originality/valueOperational performance is monitored by evaluating the achievement of efficiency and effectiveness in operations. The research introduces a performance measurement framework that identifies the required information to evaluate the efficiency and effectiveness of core operations in wholesale organisations.

Exploring the impact of student developed marketing communication tools and resources on SMEs performance and satisfaction

A number of SMEs lack the essential marketing skills, knowledge, tools and resources, and financial access to ensure the survival of their businesses. Service learning could be used as an effective pedagogy for assisting SMEs with vital marketing communication (MC) strategies via the development of tools and resources that may increase business growth and sustainability. The primary research objective was to evaluate SMEs’ satisfaction regarding performance factors, and student developed MC tools and resources that were implemented via a MC service learning programme (in the form of student-run agencies). The inquiry utilized the triad service learning model and quality assurance cycle to apply an evaluation research design that was substantiated by the expectancy-disconfirmation paradigm. A survey was conducted among 107 SME owners and managers via a structured questionnaire. The student developed MC tools and resources and their perceived usefulness resulted in a positive influence on a number of performance factors among SMEs. MC tools and resources such as a customer database, email address, and Facebook page had the largest influence on performance factors. Performance factors such as an increase in sales, new customers, brand awareness, competitive advantage, business efficiency, and motivation of employees were found to have a positive influence SME satisfaction. Further inquiry could replicate the study via various marketing-related service learning programmes in different countries that have divergent cultures, economics and contexts.

A survey of elite and pre-elite athletes’ perceptions of key support, lifestyle and performance factors

Background Success at the elite level in sport is often attributed to physical prowess, technical skill, and mental attitude. However, underpinning these factors are various lifestyle, support and social factors that may contribute to successful performance, but which may be absent from athlete development programs. Methods An online survey was used to investigate athlete perceptions of lifestyle practices and support services amongst 135 Australian Olympic, Paralympic, National, and state-level athletes across 25 Olympic sports. Results International athletes perceived psychological skills and attributes, along with strong interpersonal relationships as vital to their success, and they also rated ‘Recovery practices’ as very important and made extensive use of available support services. These athletes also indicated that they would have liked access to these services earlier in their careers, a wish that was reiterated by the sub-elite athletes. Furthermore, athletes wanted greater knowledge, mentoring, and autonomy earlier in their careers, and the importance of ‘athlete wellbeing’ as well as ‘athletic performance’ was evident in a number of contexts. Conclusions An athlete development system into which these are included may assist in generating an environment that facilitates athlete success, repeated podium performances, retain athletes in high-performance sport for longer, encourage human-flourishing, wellbeing and smooth transitions for retiring athletes.

Prioritization of the Destination Attributes

This chapter aims to identify the destination attributes and compare them based on two assumptions that form either a symmetric or an asymmetric relationship between destination attribute performance and tourist satisfaction. For this purpose, data were collected from tourists coming to Fethiye, Turkey. Multivariate regression analysis was performed on the obtained data based on the linear assumption first. The results revealed that the attitudes of staff and the attitudes of the shopkeepers are the main determinants of tourist satisfaction. Then, penalty-reward-contrast analysis was performed based on the nonlinear assumption. According to analysis results, attitudes of the staff are performance factors; and travel agency services, attitudes of the shopkeepers, security/safety, and beach/sea are classified as excitement factors. The elements that take part in the excitement factor are the attributes that contribute to satisfaction the most.