scholarly journals Interpersonal conflict – handling styles used in public and private sector organisations: A comparative study

2006 ◽  
Vol 32 (1) ◽  
Author(s):  
Werner Havenga ◽  
Jan Visagie

The objective of this study was to determine and compare by means of an empirical study whether there exists a significant difference in the handling of interpersonal conflict between two totally different organisations. The study made use of the Rahim Organisational Conflict Inventory – ROC-II instrument to determine the extent of usage of five conflict handling styles by employees of an agricultural company and a local authority. Results indicated that a significant difference exists in usage of the various handling styles between respondents and their superiors as well as respondents and their peers. The obliging style and integrating styles were used the most and the dominating style was used the least in both organisations. Significant differences were also recorded with regard to sex, age and qualifications and the usage of different conflict handling styles. These results have definite implications for managing conflict in organisations. Opsomming Die doelwit van hierdie studie was om d.m.v ’n empiriese studie vas te stel en te vergelyk of daar ’n betekenisvolle verskil is in die hantering van interpersoonlike konflik tussen twee verskillende organisasies. Die studie het gebruik gemaak van die Rahim Organizational Conflict Inventory – ROC II instrument om vas te stel watter mate die vyf konflikhantering-style binne ’n landboumaatskappy en ’n plaaslike owerheid, gebruik word. Resultate het gewys dat daar ’n betekenisvolle verskil is in hanteringstyle tussen respondente en hul hoofde sowel as respondente en hul gelykes. Die toegewende- en integrerende styl was die meeste gebruik en die dominerende styl die minste in beide organisasies. Betekenisvolle verskille is ook aangeteken met betrekking tot geslag, ouderdom en kwalifikasies en die gebruik van die verskillende konflikhantering-style. Hierdie resultate hou noemenswaardige implikasies in vir die bestuur van konflik in organisasies.

2020 ◽  
Vol 6 (1) ◽  
pp. 301-308
Author(s):  
Muhammad Anwer ◽  
Ijaz Ahmad Tatla ◽  
Intzar Hussain Butt

The present study aimed to investigate the effect of medium of instruction on students’ motivation towards learning at secondary level. It comprised of 1456 respondents as a sample of the study which were conveniently selected from public and private sector secondary schools from the district Kasur of Punjab province.Motivation scale towards learning by Sultana, (2014) having 20 Likert type items with a reliability coefficient value 0.85 was used for data collection.Findings of the study revealed that the medium of instruction had no significant effect on motivation level of students towards learning. On the basis of gender there was found no significant effect on motivation level. There was significant difference between English and Urdu mediums urban respondents’ motivation level as urban English medium students had significantly higher motivation level than urban Urdu medium students. There was significant difference between English and Urdu mediums rural respondents’ motivation level as rural Urdu medium students had significantly higher motivation level than rural English medium students. It was recommended that the findings of the study should be refined for further implications through further longitudinal studies with more data from other provinces of Pakistan.


Author(s):  
Syamsir Syamsir

Public Service Motivation (PSM) is still a new concept in public administration theory. As a nascent theory, it needs to be proved with any contexts and cases of many countries around the world, especially developing countries that might have different contexts related to cultures, beliefs, views on the importance of financial rewards, etc. So far, most PSM research focuses more on comparisons between public and private employees in the Western and developed countries. There is almost no study about the PSM in developing countries. In addition, most of PSM theories tended to generalize the assumptions of the PSM among employees and often ignore cultural dimensions in their analysis. There is an impression that PSM theories are cross-culturally viable. This study examined the application of the PSM theories in Indonesia as a developing country, especially in Padang West Sumatera. Rational choice theories and the other PSM theories had been used in analyzing the finding of this study. Using t-test on responses by 417 respondents of public and 201 of private sector employees, this study tested the difference of PSM levels between the two sector employees. The findings of this study indicated that there is a significant difference in the level of PSM between public and private sector employees in Padang West Sumatera. The level of PSM of public employees tends to be lower than that of private sector. The results of this study imply that PSM theory is not cross-culturally viable.


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