In A Case for Community-Centered Journalism: Solutions, Engagement, Trust, Andrea Wenzel maps out a process model for building trust—not just in journalism, but between different sectors of communities. She details how, in many communities, residents gauge trust in news not only based on factors like accuracy and credibility, but also based on how these are intertwined with the perceived motives of news media, and whether outlets are seen to represent communities respectfully. For this reason, Wenzel contends that more local journalism alone is not enough. Rather, she argues that a different kind of local journalism is needed—a community-centered journalism that is solutions-oriented and that engages and shares power with community stakeholders. Through a series of case studies across the U.S., in urban, suburban, and rural communities, Wenzel uses a communication infrastructure theory framework to explore how local journalism interventions attempt to strengthen relationships between residents, community organizations, and local media. She examines the boundary challenges to dominant journalistic practices and norms that arise from place-based interventions to build relationships of trust. Mindful of dynamics of race, class, place, and power, Wenzel recommends a process that is portable – rather than scalable -- that centers on community stakeholders, and is shaped as much by local assets as by needs. She argues that if they shift away from a model that puts journalists at the center and marginalized communities on the periphery, engaged journalism and solutions journalism have the potential to strengthen not just journalism, but the communication health of communities.
Hyperlocals and Legacy Media