Knowledge asymmetry and its mitigation through enhancement of knowledge capability

2020 ◽  
pp. 93-112
Author(s):  
Somprakash Bandyopadhyay ◽  
Sneha Bhattacharyya ◽  
Jayanta Basak
Keyword(s):  
Knowledge Capability ◽  
Knowledge Asymmetry

Self–Other Knowledge Asymmetry (SOKA) Model

2020 ◽  
Author(s):  
Kathryn L. Bollich-Ziegler
Keyword(s):  
Personality Traits ◽  
The Self ◽  
Multiple Perspectives ◽  
Self Perception ◽  
Self And Other ◽  
Self Perceptions ◽  
Self Reports ◽  
Knowledge Asymmetry ◽  
Blind Spots

Despite the strong intuition that people know themselves well, much research in self-perception demonstrates the biases present when evaluating one’s own personality traits. What specifically are these blind spots in self-perceptions? Are self-perceptions always disconnected from reality? And under what circumstances might other people actually be more accurate about the self? The self–other knowledge asymmetry (SOKA) model suggests that because individuals and others differ in their susceptibility to biases or motivations and in the information they have access to, self- and other-knowledge will vary by trait. The present chapter outlines when and why other-perceptions are sometimes more accurate than self-perceptions, as well as when self-reports can be most trusted. Also discussed are next steps in the study of self- and other-knowledge, including practical, methodological, and interdisciplinary considerations and extensions. In sum, this chapter illustrates the importance of taking multiple perspectives in order to accurately understand a person.

Value co-creation in the B2B context: a diagnosis of knowledge management based on multiple case studies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrei Bonamigo ◽  
Camila Guimarães Frech ◽  
Ana Carolina Custódio Lopes
Keyword(s):  
Empirical Studies ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Based ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
Knowledge Asymmetry ◽  
Business To Business ◽  
Practical Implications

Purpose This study aims to empirically investigate how organizations delivering services in business-to-business relations deal with the boundary paradox and knowledge asymmetry in value co-creation. Design/methodology/approach This study adopted a qualitative multiple case study strategy. Datas were gathered through 13 semi-structured interviews that were then analyzed through the content analysis. Findings The authors identified three mechanisms that organizations use to deal with the boundary paradox and two strategies to handle the knowledge asymmetry. Research limitations/implications First, no opportunities were afforded to involve more participants. Second, owning to confidentiality reasons, not all organizations provided us documents to be analyzed. Practical implications The findings guide managers in balancing the use of contracts and trust in inter-firm collaborations and fostering the learning of customers. Also, insights to protect knowledge based on the paradox of openness in value co-creation. Originality/value This study’s findings address the gap in value co-creation literature concerning the lack of empirical studies.

KM Approach for Improving the Labor Productivity of Vietnamese Enterprise

2013 ◽  
pp. 206-219 ◽  
Author(s):  
Quoc Trung Pham ◽  
Yoshinori Hara
Keyword(s):  
Knowledge Management ◽  
Data Analysis ◽  
Labor Productivity ◽  
Employee Satisfaction ◽  
Knowledge Society ◽  
New Model ◽  
Learning Skill ◽  
Knowledge Capability ◽  
Technology Capability ◽  
Self Learning

In knowledge society, knowledge management (KM) is considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity is not known exactly, especially since it depends on the development level of a country. To find a solution based on KM approach for improving the labor productivity of Vietnamese enterprise, a new model is proposed, which includes knowledge capability, technology capability, KM, employee satisfaction, and labor productivity. By analyzing data from Vietnamese enterprises, the model is tested and suggestions for improving the labor productivity of Vietnamese enterprises are made. Some results of data analysis are: employee satisfaction positively affects the labor productivity and that KM has a strong effect on employee satisfaction. Further, some suggestions for improving the labor productivity of Vietnamese enterprises are: organizing frequent meetings for shortening cultural gap between managers and employees, replacing old machines combined with improving employees’ self learning skill, improving innovation capability by creating an open culture for encouraging employees to voice their opinions.

Expanding the Knowledge Capability of Suppliers through Supplier Development Programs

2014 ◽  
Vol 7 (2) ◽  
pp. 67-79 ◽  
Author(s):  
Chun-I Wu
Keyword(s):  
Knowledge Creation ◽  
Core Competencies ◽  
Qualitative Inquiry ◽  
Strategic Decision ◽  
Supplier Development ◽  
Development Programs ◽  
Collaborative Program ◽  
Different Types ◽  
Knowledge Capability ◽  
Knowledge Intensive

As firms increasingly outsource to focus on their core competencies, effective supplier development has become a major strategic decision in order to maintain a network of competent suppliers. Supplier development can be seen as a capability-enhancing activity that an organization undertakes to improve its suppliers' performance. This study conceptualizes supplier development as a knowledge-intensive and collaborative program, and explores how knowledge creation processes can be facilitated through different supplier development activities. A qualitative inquiry with a thematic analysis that focuses on five companies that are the suppliers of the largest motorcycle firm in Taiwan is presented in order to identify how different supplier development activities facilitate the knowledge creation process through the SECI modes and ba. The results show that these supplier development activities facilitate different types of knowledge conversion processes that can expand the knowledge capability of suppliers in a so-called center-satellite supply chain.

The Critical Role of Information Processing in Creating an Effective Knowledge Organization

2009 ◽  
pp. 1638-1651
Author(s):  
William R. King
Keyword(s):  
Knowledge Management ◽  
Information Processing ◽  
Critical Role ◽  
Knowledge Organization ◽  
Property Management ◽  
Core Knowledge ◽  
Intellectual Property Management ◽  
Knowledge Capability ◽  
Role Of Information

This article provides a conceptual framework and an architecture for an effective knowledge organization (EKO) that emphasizes the important role of information processing in facilitating the creation of a dynamic knowledge capability, which is the essence of an EKO. The architecture links core knowledge management, intellectual property management, organizational learning, and innovation modules with information processing as the hub, or linchpin. The organization’s need to distinguish among these components of an EKO is argued by comparing and contrasting the conceptual bases, objectives, processes, systems, performance measures, and culture of each module. This EKO viewpoint integrates many concepts and applications from various literatures, but it is somewhat contrary to the conventional wisdom that has tended to de-emphasize the significance of information technology in knowledge management.

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