Organizational barriers to service integration in one-stop shops: the case of Germany

Author(s):  
Katharina Zimmermann ◽  
Deborah Rice
2021 ◽  
Author(s):  
Elochukwu F. Ezenwankwo ◽  
Daniel A. Nnate ◽  
Godspower D. Usoro ◽  
Chimdimma P. Onyeso ◽  
Ijeoma B. Anieto ◽  
...  

Abstract Background: Addressing questions surrounding the feasibility of embedding exercise service units in clinical oncology settings is imperative for developing a sustainable exercise-oncology clinical pathway. We examined available literature and provided practical recommendations to inform evidence-based practice, policymaking, and further investigations. Methods: Studies that recruited cancer patients, assessed the co-location of exercise services and cancer treatment units and reported findings on service implementation were included. Evidence from six studies providing data from over 30 programs was integrated using narrative synthesis. Results: Exercise service implementation was relatively modest across the included studies. These services were delivered by physiotherapists, exercise physiologists, and kinesiologists and funded mainly through grants and private donations, with staff salaries accruing as the major expense. Service penetration, adoption, and acceptability were generally low. However, studies recorded high clinician/patient satisfaction. Major barriers to service integration were limited funding, lack of detailed implementation plan, and low organizational buy-in. Common reasons for non-utilization, missed sessions, and dropouts were lack of interest, unwellness, hospital readmission, disease progression, and adverse skeletal events. Conclusion: Implementing exercise services in clinical oncology settings seems an effective approach for increasing access to exercise medicine for individuals on cancer treatment. While this model appears feasible for patients/clinicians, calculated efforts are required to drive uptake. There is no one-size-fits-all approach; hence, sustainable service integration remains a product of many factors, including structures and strategies that reflect the organizational dynamics of the clinical service environment housing the exercise unit.


2019 ◽  
Vol 67 (2) ◽  
pp. 137-160
Author(s):  
Stephan Köppe ◽  
Muiris MacCarthaigh

AbstractThe creation of Intreo as a one-stop shop for jobseekers in Ireland occurred during the financial and sovereign debt crisis period of 2010–16. The organisational merger was the product of an extensive programme of successful administrative reorganisation and service integration that deserves attention. This article begins with an overview of the policy to merge insurance-based unemployment benefit, discretionary social welfare payments and labour market activation measures, as well as the various political and institutional rationales that led to this development. Drawing on the special issue framework concerning how the interaction of ideology, institutions and interests comes into play during policy change, we consider the contextual factors that facilitated the rapid implementation of the programme and its overall successful execution. Whilst focusing on the success, we also critically point out the inhibitors in the implementation chain, some of which predated the crisis, as well as problems during the implementation process, such as delays in the national rollout and back-office supports. We identify the main contributing factors for successful implementation of a one-stop shop for activation and unemployment services as (a) a high problem pressure, (b) a small and agile implementation team, (c) changing labour relations (e.g. binding arbitration, weakened unions) and (d) a modern communication strategy.


2014 ◽  
Vol 23 (1) ◽  
pp. 42-54 ◽  
Author(s):  
Tanya Rose Curtis

As the field of telepractice grows, perceived barriers to service delivery must be anticipated and addressed in order to provide appropriate service delivery to individuals who will benefit from this model. When applying telepractice to the field of AAC, additional barriers are encountered when clients with complex communication needs are unable to speak, often present with severe quadriplegia and are unable to position themselves or access the computer independently, and/or may have cognitive impairments and limited computer experience. Some access methods, such as eye gaze, can also present technological challenges in the telepractice environment. These barriers can be overcome, and telepractice is not only practical and effective, but often a preferred means of service delivery for persons with complex communication needs.


1998 ◽  
Vol 43 (2) ◽  
pp. 145-146
Author(s):  
Robert Jackson

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