scholarly journals Design-focused case studies in the professional discipline of public management


2016 ◽  
Vol 6 (3) ◽  
pp. 59 ◽  
Author(s):  
Elin Thunman

This paper examines how today’s public workers cope with moral stress in organizations where new public management reforms have been implemented. More specifically, the interest is focused on examining which practices are developed in order to fulfill professional standards within the limits of inadequate resources in order to manage moral stress. Case studies at Swedish public work places are analyzed with the help of Lipsky’s theory about street-level bureaucrats’ coping behavior and theories about the elements of resistance in coping. The main result is the discernment of three dominant modificational strategies to manage stressful moral dilemmas in encounters with clients. The paper contributes to the understanding of coping with moral stress by highlighting that the detected coping forms among a varied group of public professionals imply an active adaption, reification, and opposition to the managerial reforms.



2019 ◽  
Vol 12 (1-2019) ◽  
pp. 232-235
Author(s):  
Tobias Bach

This book addresses the practices of the German Bundestag in controlling the federal administration. Siefken elaborates on different notions of parliamentary control and provides a detailed mapping of the parliament’s use of formal control instruments from 1949 - 2017. Most interestingly for scholars of public administration, Siefken conducted eight case studies of parliamentary control of federal agencies – both “traditional” and “modern” agencies established according to the ideas of the New Public Management or the independent regulatory agency model. Those case studies are instrumental for answering the book’s overarching research question about the exercise of parliamentary control under the conditions of major changes in the organizational setup of the state. With the exception of regulatory agencies, Siefken finds no major differences in control practices according to those categories, but fleshes out middle-range explanations of parliamentary control behaviour. This is an empirically rich book providing unprecedented insights into the actual practice of parliamentary control.



2015 ◽  
Vol 29 (6) ◽  
pp. 638-653 ◽  
Author(s):  
Stefan Hellman ◽  
Gustaf Kastberg ◽  
Sven Siverbo

Purpose – In order to improve cooperation and collaboration between units, clinics and departments, many health care organizations (HCOs) have introduced process orientation. Several studies indicate problems in realizing these ambitions. The purpose of this paper is to explain and understand the success and failure of process orientation in HCOs. Design/methodology/approach – The authors conducted three case studies and applied Actor-Network Theory as an analytic lens. Findings – The realization of process orientation is hindered by neglect or resistance from physicians, who find the process targets to be of low medical priority. However, the authors also see that medical priorities are no stable entities but are susceptible to negotiations. Over time, process organization, process mapping, process measurement activities and the acting of enroled actors may have impact on medical priorities. Originality/value – Contrary to previous research, the findings indicate that New Public Management may not be the main obstacle against processes, that accounting figures may not be hard to disregard and that the role of leadership is not paramount.



Author(s):  
Michael Barzelay ◽  
Humberto Falcão Martins ◽  
Pedro Vilela ◽  
Paulo Marques

Este trabalho trata de uma nova abordagem, na forma e no conteúdo, de desenvolver a prática profissional de gestores públicos orientada por design, elaborada pelo prof. Michael Barzelay, objeto de seu último livro “Public management as a design-oriented professional discipline” (2019). Relata a forma como esta abordagem foi colocada em prática na Escola Nacional de Administração Pública (ENAP) do Governo Federal do Brasil entre 2016 e 2019 e os resultados positivos decorrentes para os participantes. Foi possível comparar os efeitos da abordagem nas turmas que a adoraram com os das turmas que não a adotaram. Uma avaliação econométrica e qualitativa do programa revelou efeitos positivos da abordagem relacionados à transferência de aprendizados, capacidade de estruturar problemas complexos e desenvolvimento de soluções colaborativas.



2019 ◽  
Vol 4 (11) ◽  
pp. 1-16
Author(s):  
Michael Barzelay ◽  
Humberto Falcão Martins ◽  
Pedro Vilela ◽  
Paulo Marques

Este trabalho trata de uma nova abordagem, na forma e no conteúdo, de desenvolver a prática profissional de gestores públicos orientada por design, elaborada pelo prof. Michael Barzelay, objeto de seu último livro “Public management as a design-oriented professional discipline” (2019). Relata a forma como esta abordagem foi colocada em prática na Escola Nacional de Administração Pública (ENAP) do Governo Federal do Brasil entre 2016 e 2019 e os resultados positivos decorrentes para os participantes. Foi possível comparar os efeitos da abordagem nas turmas que a adoraram com os das turmas que não a adotaram. Uma avaliação econométrica e qualitativa do programa revelou efeitos positivos da abordagem relacionados à transferência de aprendizados, capacidade de estruturar problemas complexos e desenvolvimento de soluções colaborativas.



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