scholarly journals A Qualitative Study on Impact of Covid-19 on Mobile Banking Services with Special Reference to the State of Goa

2020 ◽  
Vol 2 (7) ◽  
pp. 109-115
Author(s):  
P. Senthil Priya ◽  
N. Mathiyalagan

The study reveals that though the revenue earned by the projects grow every year, the awareness level of the projects remain relatively low. Findings also suggest that the land record data available in the website are obsolete, and to bring in more efficiency, the portal has to be constantly updated. Also, since there is no integration and interoperability between the revenue and registration department of the state, there is only sub-optimal utilization of the established infrastructure at present. The study recommends immediate integration of the projects to make it more effective.


2011 ◽  
pp. 14-28
Author(s):  
Eusebio Scornavacca ◽  
Stuart J. Barnes

This chapter explores the state of the art of mobile (m-) banking in Japan. In Japan, in early 2005, there were more than nearly 100 million users of mobile Internet services. A brief discussion about the main characteristics of Japanese banking practices is accompanied by an overview of this country’s mobile market. This is followed by a detailed analysis of the mobile Internet services of three major Japanese banks—Mizuho, Sumitomo Mitsui, and UFJ—and the development of a strategic framework for m-banking. The chapter concludes with a discussion about the future of mobile banking.


2014 ◽  
Vol 16 (4) ◽  
pp. 66-74
Author(s):  
Mrs. R. Buvaneswari ◽  
◽  
Ms. B. Bharathi ◽  
Dr. R. Prakash Babu ◽  
Ms. Mahalakshmi Venkatesh ◽  
...  

Author(s):  
BABA MESHACH ◽  
MOSES DOGONYARO NOEL ◽  
LEGBO YISA VICTOR ◽  
MAJEEDAH OMOBOLANLE OLATUNDE ◽  
◽  
...  

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammed Shafi M.K ◽  
M. Ravindar Reddy

PurposeThe paper aims to study the outreach and performance of business correspondent (BC) models, which are implemented as a subsidiary agent of banks to accelerate the financial inclusion (FI) mission in India. In this regard, the study illustrates BC's products and services rendered to customers, forms of delivery channels and BC's view on banking services and Kiosk-based BC programs.Design/methodology/approachThe current paper is an empirical study based on surveying 200 Kiosk-based BCs working in the state of Kerala. After the preliminary screening analysis of the data with outlier deletion, removal of missing values and normality test, both exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were executed followed by reliability test, convergent and discriminant validity tests. Covariance-based structural equation modeling (CBSEM) was performed for CFA and inferential tests were carried out by using statistical package for the social sciences (SPSS) and analysis of a moment structures (AMOS) and Eviews.FindingsChiefly, eight operational forms of BCs were found from the field survey. Hypothetical tests show the significant impact of the serviceability of banks on BC's profitability. Validity tests such as average variance extracted (AVE), composite reliability (CR), maximum shared variance (MSV) and average shared variance (ASV) were established after the removal of the cross-loaded items of the questionnaire from the rotated component matrix. BCs perform main banking services especially bank account opening facility and Akshaya E-Centers are widely used for this model as Kiosk banking in the surveyed state.Originality/valueSo far, no study has encompassed empirical research on performance analysis and outreach of the BC model in the state of Kerala where this BC model well functions. Since the study is a novel form of banking channelization for FI, the study can contribute to understanding the further feasibility and future dimension of the model based on experimental views of BCs.


2021 ◽  
Vol 11 (4) ◽  
pp. 23-40
Author(s):  
Aysegul Sagkaya Gungor ◽  
Yusuf Ihsan Kurt

Making customers adopt mobile banking is a great challenge for banks, and especially for Islamic banks. This study investigates the factors that could predict the customers' use intention of the mobile banking services of Islamic banks by applying the conceptual model of UTAUT2. The model was further extended with gamification, as a promising tool to ease the adoption, while discussing the moderating effect of age and gender for all variables. The applied questionnaire to collect data has resulted in 205 respondents. The findings implied that facilitating conditions, habit, price value, and performance expectancy are effective variables in Islamic banking customers' behavioral intention to use m-banking. Gamification has a positive effect only when customers are younger than 30. It is further discovered that only the customers 30 and older had performance expectancy. Regarding gender differences, the only finding is the men's greater interest in the price value.


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