Consumer Motivations for Adopting Omnichannel Retailing: A Safety-Driven Perspective in the Context of COVID-19

This study aims to understand the influence of COVID-19 on consumers' fears and self-protection motivations. Furthermore, the study seeks to understand the effects of these fears and motivations on consumers' intentions to use omnichannel retailing. A modified theoretical model is proposed by integrating protection motivation theory (PMT) and extending the extended parallel process model (E-EPPM). A total of 398 valid questionnaires are collected and used for further structural equation modeling analysis. The results suggest that the perceived severity, perceived vulnerability, and health anxiety positively impact perceived fears surrounding COVID-19. Furthermore, it is found that perceived fear, self-efficacy, and response efficacy will affect the protection motivation of consumers and ultimately contribute to their behavioral intention to use omnichannel retailing. The findings theoretically enrich the research on COVID-19, PMT, and E-EPPM and empirically provide managerial implications for omnichannel retail service providers.

A model for Ugandan traders' use of mobile money services

Mobile money services give trade benefits such as bill payment, decreased transaction costs and time, expanded savings possibilities, sales, and convenience. Despite the benefits, traders in Uganda are still slow to adopt and use mobile money services. This article reflects on the findings of a study that looked at the barriers that merchants experience while utilizing and implementing mobile money services in Uganda. A self-administered questionnaire was utilized to obtain data from 394 survey respondents. A model for encouraging traders to use mobile money services is offered. The suggested model expands on the Unified Theory of Technology Acceptance and Use. According to regression study, performance expectancy, social factors, and sensitization components all have a substantial impact on the behavioral intention of mobile money service uptake for trade. On the other hand, security and effort expectation had no significant affect on traders' behavioral intention to use mobile money services. Furthermore, the data show that enabling conditions affected the utilization of mobile money services for commercial transactions. The suggested approach is adaptable and generic, and it may be used in other developing nations with comparable circumstances to Uganda.

Impresi e-Payment dan Niat Berperilaku Baru Bagi Pemanfaatan Inklusi Keuangan Digital UMK

Bagaimana impresi penggunaan e-payment dan niat berperilaku baru menggunakan e-payment di masa new normal pada usaha mikro dan kecil?. Penelitian ini bertujuan menguji model penelitian yang menjelaskan impresi e-payment dan niat berperilaku baru terhadap pemanfaatan inklusi keuangan digital UMK. Sampel penelitian adalah usaha mikro dan kecil di Cikarang, sebanyak 81 responden pemilik UMK. Data penelitian diolah dan dianalisa menggunakan SEM-PLS dengan aplikasi WrapPLS 7.0. Hasil penelitian mengemukakan bahwa impresi e-payment berpengaruh positif signifikan terhadap niat berperilaku dan inklusi keuangan. Niat berperilaku baru penggunaan e-payment berpengaruh signifikan positif pada inklusi keuangan UMK. Niat berperilaku baru memediasi parsial hubungan impresi e-payment terhadap inklusi keuangan digital UMK. Niat perperilaku baru penggunaan Fintech berkontribusi lebih besar dibandingkan impresi penggunaan e-payment pada transaksi keuangan digital UMK.How are the impressions of using e-payments and new behavior intentions using e-payments in the new normal for micro and small businesses? This study aims to examine a research model that explains the impression of e-payments and new behavioral intentions toward utilization of digital financial inclusion MSEs. The research sample is micro and small businesses in Cikarang, with 81 respondents who own MSEs. The research data was processed and analyzed using SEM-PLS with the WrapPLS 7.0 application. The results showed that the impression of e-payment had a significant positive effect on behavioral intentions and financial inclusion. The new behavioral intention to use e-payments has a significant positive effect on MSEs' financial inclusion. New behavioral intentions partially mediate the impression of e-payment on digital financial inclusion of MSEs. The new behavioral intention to use Fintech contributes more than the impression of using e-payments in MSE digital financial transactions.

Augmented reality for virtual training in the construction industry

BACKGROUND: Technology has evolved in surprising ways, and augmented reality (AR) has positioned itself as one of the technologies with outstanding value. Its importance in education is still being debated, but its incorporation in business training has been left out. OBJECTIVE: This study aims to determine variables that explain the intention to use this technology in construction training, focused on preventing injuries and disabilities. METHODS: This study was carried out using the Technology Acceptance Model (TAM) through the structural equation method. The variables: perceived ease of use, perceived usefulness, attitude toward using, and behavioral intention to use were incorporated. An AR app was developed that addresses the teaching of safety elements on scaffolding, and we collected data from Chilean construction companies. RESULTS: The results show that perceived usefulness and perceived ease of use explain the attitude towards using augmented reality, while perceived usefulness and attitude towards using explain behavioral intention to use. CONCLUSIONS: These findings enrich AR’s literature in the construction industry and have high business managers’ implications. It may allow them to implement this technology more likely to succeed in their virtual business training to prevent injury-related disability.

Adoption of Video Learning SOPs: Evidence from the Financial Sector with UTAUT Perspective

As a highly regulated sectors, banks should be able to manage various risks by implementing Good Corporate Governance through detailed Standard Operating Procedure (SOP). Currently, financial sectors in Indonesia are dominated by Millennial’s workforce whom prefer digital way of communication rather than conventional reading. Thus, one multinational bank in Indonesia implements Video Learning SOPs to accommodate Millennials. The purpose of this study is to understand the adoption of Video Learning SOPs in financial sector using UTAUT. The study is quantitative research with availability sampling. 1077 respondents gathered using online questionnaire and analyzed using Partial-Least Square Structural Equation Model (PLS-SEM). Perceived interactivity was included as additional factors and the moderation of Age also analyzed. The results showed that there was significant relation between Performance Expectancy, Effort Expectancy, Social Influence, and Perceived Interactivity with Behavioral Intention to use Video Learning SOPs whereas Perceived Interactivity and Performance Expectancy also significantly impact it. It also revealed that there was positive but insignificant moderating effect of Age on the Behavioral Intention to use Video Learning SOPs. This research is among the first that reveals significant factors that impacting the adoption of Video Learning SOPs in a highly regulated industry.

Pengaruh persepsi kemudahan dan persepsi kemanfaatan terhadap niat perilaku untuk menggunakan SIPEJAR pada mahasiswa program studi S1 pendidikan ekonomi Universitas Negeri Malang angkatan 2020

SIPEJAR (Sistem Pengelolaan Pembelajaran) is an official e-learning implemented by Universitas Negeri Malang in supporting the distance learning. For the new students, SIPEJAR is a system that is considered new. Because the freshmans are in a transition period perceived ease of use and perceived usefulness. This study aims to measure and analyze students behavioral intention to use SIPEJAR which is influenced by perceived ease of use and perceived usefulness. The method used in this research is a quantitative method. The subjects of this study were students of the Economic Education Program, Universitas Negeri Malang Class of 2020, who were taken using proportional sampling of 104 students. The research data was obtained from the results of the answers to the questionnaire by the the Economic Education Program, Universitas Negeri Malang Class of 2020. The results of this study indicate that perceived ease of use and perceived usefulness have a positive and significant effect on student behavioral intentions to use SIPEJAR either partially or simultaneously. Based on the results of the calculation of the effective contribution, it was found that the perceived usefulness gave a greater influence than the perceived convenience, which was 37.3 percent of the 54.6 percent of the total influence exerted by the two variables. The results of this study can be used as material for consideration for State University of Malang in developing SIPEJAR and can encourage lecturers and students to use and utilize SIPEJAR in their study. Abstrak SIPEJAR atau Sistem Pengelolaan Pembelajaran merupakan e-learning resmi yang diterapkan Universitas Negeri Malang dalam mendukung proses pembelajaran jarak jauh. Dalam penerapannya pada mahasiswa baru, SIPEJAR merupakan sistem yang dianggap baru. Hal ini dikarenakan mahasiswa baru berada pada masa transisi dari sekolah menengah dan belum terlalu mengenal sistem e-learning dalam pembelajarannya, sehingga perlu diketahui kecenderungannya terhadap penggunaan SIPEJAR. Kecenderungan atau niat perilaku tersebut dapat dipengaruhi oleh persepsi kemudahan dan persepsi kemanfaatan. Oleh sebab itu, penelitian ini dilakukan untuk menganalisis niat perilaku mahasiswa untuk menggunakan SIPEJAR yang dipengaruhi oleh persepsi kemudahan dan persepsi kemanfaatan. Pengujian dilakukan dengan mengukur pengaruh persepsi kemudahan dan persepsi kemanfaatan terhadap niat perilaku untuk menggunakan SIPEJAR baik secara parsial maupun secara simultan. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif. Subjek penelitian ini adalah Mahasiswa Program Studi S1 Pendidikan Ekonomi Universitas Negeri Malang Angkatan 2020 yang diambil menggunakan proportional sampling sejumlah 104 mahasiswa. Data penelitian diperoleh dari dari hasil jawaban kuesioner oleh Mahasiswa S1 Pendidikan Ekonomi Universitas Negeri Malang Angkatan 2020. Hasil penelitian ini menunjukkan bahwa persepsi kemudahan dan persepsi kemanfaatan berpengaruh positif dan signifikan terhadap niat perilaku mahasiswa untuk menggunakan SIPEJAR baik secara parsial maupun secara simultan. Lebih lanjut, berdasarkan hasil perhitungan sumbangan efektif diperoleh bahwa persepsi kemanfaatan memberikan pengaruh lebih besar dibanding persepsi kemudahan yaitu sebesar 37,3 persen dari 54,6 persen total pengaruh yang diberikan oleh kedua variabel. Hasil penelitian ini dapat digunakan sebagai bahan pertimbangan untuk Universitas Negeri Malang dalam mengembangan SIPEJAR serta dapat mendorong dosen dan mahasiswa untuk menggunakan dan memanfaatkan SIPEJAR dalam kegiatan perkuliahannya.

The Intention to Use E-Money: An Empirical Study of Halal Food SMEs In Surakarta

Entering Financial Technology (FINTECH) era, Indonesian Banks and financial institutions competing in issuing their electronic money product. E-money potentially used by Small and Medium Enterprises (SMEs) for doing business and making transactions but in reality it is not so. Halal food SMes E-money usage still low so its important for fintech companies to be able to know and understand perceptions to increase interest in re-transacting using electronic money. However, these is still few studies discussed behavioral intention to use e-money in SMEs sector. Consequently, This study identifies and examines the factors that contribute to behavioral intention to use e-money in Surakarta from the Halal food SMEs perspective . Data for this study were obtained through a mail survey sent to 125 Halal Food SMEs in Surakarta, Jawa Tengah. Regression is used to analyze the data and determine the impact the factors have on behavioral intention to use e-money. The regression results confirm that perceived usefulness, perceived ease of use, perceived behavioral control are the most likely factors that contribute to halal food SMEs intention to use e-money whereas trust was not significantly related. Implications of the findings for developers are discussed further.

Students’ use behavior towards e-learning tools during COVID-19 pandemics: Case study of higher educational institutions of Thailand

<p><span>The research purpose was to conduct an empirical investigation into students’ use behavior of e-learning tools during the COVID-19 pandemic, a case study of higher educational institutions in Thailand. The study applied the UTAUT2 theoretical model. Primary data was collected using a structured questionnaire from a total of 1,493 students across institutions of higher learning in Thailand. Structural equation modelling (SEM) was conducted using AMOS. The findings indicated that student’s behavioral intention to use e-learning tools is positively and significantly influenced by performance expectancy (β=0.22, p&lt;0.05); effort expectancy (β=0.14, p&lt;0.05); social influence (β=0.20, p&lt;0.05); facilitating condition (β=0.50, p&lt;0.05); hedonic motivation (β=0.35, p&lt;0.05); learning value (β=0.51, p&lt;0.05); and social distance (β=0.46, p&lt;0.05). Similarly, behavioral intention by the students to use e-learning tools have a positive and significant effect on actual use of e-learning tools (β=0.82, p&lt;0.05). Learning value and social distance had the largest positive effects on the student’s behavioral intention to use e-learning tools. It is important for the higher education institutions in Thailand to consider them. They are major factors driving students towards adopting e-learning tools during disruptions as witnessed during the COVID-19 pandemic period.</span></p>