scholarly journals INFLUENCE OF PERFORMANCE CONTRACTING ON PROCUREMENT PERFORMANCE AMONG COUNTY GOVERNMENTS IN KENYA

2017 ◽  
Vol 1 (3) ◽  
pp. 68
Author(s):  
Doreen Beyo Kubochi ◽  
Dr. Makori Moronge
Keyword(s):  
Significant Influence ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Monitoring And Evaluation ◽  
Simple Random Sampling ◽  
Key Performance Indicators ◽  
Multiple Regression Model ◽  
Regression Coefficients ◽  
County Governments ◽  
Performance Contracting

Purpose: The main objective of the study was to examine the influence of performance contracting on procurement performance among county governments in Kenya.Methodology: The study employed a descriptive research design, targeting procurement staff at county government headquarters. The researcher preferred this method because it allowed an in-depth study of the subject. The study population was the 13 county governments with annual budgetary allocation of Ksh 8 Billion and above in Kenya; the respondents were the procurement officers of these counties. 181 procurement officers were selected using simple random sampling and were issued with questionnaires. Data was collected using self-administered questionnaires. The data collected was analysed by use of descriptive and inferential statistics. Multiple regression model was used to show the relationship between the dependent variable and the independent variables. The data generated was keyed in and analysed by use of Statistical Package of Social Sciences (SPSS) version 21 to generate information which was presented using charts, frequencies and percentages.Results: First, in regard to key performance indicators, the regression coefficients of the study show that it has a significant influence of 0.537 on performance of county governments. Second in regard to monitoring and evaluation, the regression coefficients of the study show that it has a significant influence of 0.097 on performance of county governments. With regard to the third objective, the regression coefficients of the study show that it has a significant influence of 0.067 on performance of county governments. Lastly, in regard to the fourth objective, the regression coefficients of the study show that it has a significant influence of 0.080 on performance of county governments.Conclusion: Based on the study findings, the study concludes that performance of county governments can be improved by key performance indicators, monitoring and evaluation, balanced scorecard and governance structures.Policy recommendation: Existing literature indicates that as a future avenue of research, there is need to undertake similar research in other institutions and public sector organizations in Kenya and other countries in order to establish whether the explored practices herein can be generalized to affect performance in public entities.

scholarly journals INFLUENCE OF PERFORMANCE CONTRACTING IN OPTIMIZING PROCUREMENT OF STATE CORPORATIONS IN KENYA

2019 ◽  
Vol 3 (4) ◽  
pp. 62
Author(s):  
Leonard Vwamu Agufa ◽  
Dr. Pamela Getuno
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicators ◽  
Monitoring And Evaluation ◽  
Key Performance Indicators ◽  
Multiple Regression Model ◽  
Performance Contracting ◽  
Descriptive Research ◽  
Specific Objective ◽  
Depth Study ◽  
The Subject

Purpose: The specific objective of the study was to assess influence of performance contracting in optimizing procurement of state corporations in Kenya.Methodology: This research study adopted a descriptive research design approach targeting heads of procurement at the 187 state corporations. This method was preferred because it allowed an in-depth study of the subject. The study preferred this method because it allowed an in-depth study of the subject. To gather data, structured questionnaire will be used to collect data from 104 respondents. Data was collected using self-administered questionnaires. The data collected was analyzed by use of descriptive and inferential statistics. Multiple regression model was used to show the relationship between the dependent variable and the independent variables. The data generated was keyed in and analyzed by use of Statistical Package of Social Sciences (SPSS) version 21 to generate information which was presented using charts, frequencies and percentages.Results: The findings of the study indicated that; key performance indicators, monitoring and evaluation, balanced scorecard and administration structures have a positive relationship with procurement optimization of state corporationsConclusion: Based on the study findings, the study concludes that performance of state corporations can be improved by key performance indicators, monitoring and evaluation, balanced scorecard and administration structures.Policy recommendation: the study recommended that public institutions should embrace performance contracting practices so as to improve their procurement optimization and further researches should to be carried out in other public entities to find out if the same results can be obtained.

scholarly journals INFLUENCE OF PERFORMANCE CONTRACTING IN OPTIMIZING PROCUREMENT OF STATE CORPORATIONS IN KENYA

2019 ◽  
Vol 3 (4) ◽  
pp. 62-79
Author(s):  
Leonard Vwamu Agufa ◽  
Dr. Pamela Getuno
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicators ◽  
Monitoring And Evaluation ◽  
Key Performance Indicators ◽  
Multiple Regression Model ◽  
Performance Contracting ◽  
Descriptive Research ◽  
Specific Objective ◽  
Depth Study ◽  
The Subject

Purpose: The specific objective of the study was to assess influence of performance contracting in optimizing procurement of state corporations in Kenya.Methodology: This research study adopted a descriptive research design approach targeting heads of procurement at the 187 state corporations. This method was preferred because it allowed an in-depth study of the subject. The study preferred this method because it allowed an in-depth study of the subject. To gather data, structured questionnaire will be used to collect data from 104 respondents. Data was collected using self-administered questionnaires. The data collected was analyzed by use of descriptive and inferential statistics. Multiple regression model was used to show the relationship between the dependent variable and the independent variables. The data generated was keyed in and analyzed by use of Statistical Package of Social Sciences (SPSS) version 21 to generate information which was presented using charts, frequencies and percentages.Results: The findings of the study indicated that; key performance indicators, monitoring and evaluation, balanced scorecard and administration structures have a positive relationship with procurement optimization of state corporationsConclusion: Based on the study findings, the study concludes that performance of state corporations can be improved by key performance indicators, monitoring and evaluation, balanced scorecard and administration structures.Policy recommendation: the study recommended that public institutions should embrace performance contracting practices so as to improve their procurement optimization and further researches should to be carried out in other public entities to find out if the same results can be obtained.

Developing key performance indicators for hospital facilities management services: a developing country perspective

2020 ◽  
Vol 27 (9) ◽  
pp. 2715-2735 ◽  
Author(s):  
Daniel Amos ◽  
Cheong Peng Au-Yong ◽  
Zairul Nisham Musa
Keyword(s):  
Performance Measurement ◽  
Balanced Scorecard ◽  
Performance Indicators ◽  
Principal Component ◽  
Key Performance Indicators ◽  
Public Hospitals ◽  
Facilities Management ◽  
Content Type ◽  
Significant Difference ◽  
Level Of Importance

PurposeKey performance indicators (KPIs) help to monitor performance, thereby revealing the gap between planned and executed results relative to organizational objectives. The purpose of this paper is to develop KPIs for performance measurement of facilities management (FM) services in public hospitals.Design/methodology/approachFollowing a comprehensive literature review of KPIs in FM, a set of KPIs were first selected. This was then subjected to content validation by experts. Thereafter a questionnaire survey was conducted to identify participants perception on the level of importance of the proposed KPIs. The main analytical tool used was SPSS factor analysis/principal component extraction.FindingsAdapting an expanded balanced scorecard typology, the paper identifies 17 KPIs, which are useful for performance improvement of FM. The study also introduces new financial dimensions beyond the traditional cost and profit-centered metrics.Research limitations/implicationsThe study was limited to three FM services. Although the results of the Kruskal–Wallis test shows no significant difference in the level of importance on more than 80% of the indicators, larger sample is required in future studies to examine indicator preference for the respective services. An empirical study to test the proposed indicators to measure FM performance could also be a next step.Originality/valueThe paper presents the first step to develop performance indicators, which are of relevance to FM performance measurement and could be utilized to improve performance. The indicators are largely generic and can easily be adapted by other FM service sectors for performance measurement.

Using Key Performance Indicators to Reduce Perceived Perioperative Complexity and Improve Patient Workflow

2020 ◽  
pp. 1738-1757
Author(s):  
Jim Ryan ◽  
Barbara Doster ◽  
Sandra Daily ◽  
Carmen Lewis
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicators ◽  
Process Management ◽  
Key Performance Indicators ◽  
Contributing Factors ◽  
Contextual Understanding ◽  
Complex Relationships ◽  
Improve Patient ◽  
Practical Implications

This study examines the development and use of balanced scorecard metrics as key performance indicators within each stage of the perioperative process to enable business process management across the entire process to gauge performance and target improvement opportunities. The identification of existing limitations, potential capabilities, and the subsequent contextual understanding are contributing factors toward perioperative improvement. This paper identifies how dynamic technological activities of analysis, evaluation, and synthesis applied to internal and external organizational data can highlight complex relationships within integrated hospital processes to address root causes rather than symptoms and ultimately yield improved capabilities. This case study investigates how integrated information systems can identify, qualify, and quantify perioperative performance indicators to measure improvement based on a 157-month longitudinal study of a large, 1,157 registered-bed teaching hospital. The theoretical and practical implications and/or limitations of this study's results are also discussed with respect to practitioners and researchers alike.

Influences of Engaging in a Participatory Monitoring and Evaluation Process on Stakeholder Perceptions of Key Performance Indicators for Trails

2022 ◽  
Author(s):  
Samantha Witkowski ◽  
Ryan Plummer ◽  
Garrett Hutson
Keyword(s):  
Environmental Management ◽  
Performance Indicators ◽  
Stakeholder Participation ◽  
Ecological Integrity ◽  
Monitoring And Evaluation ◽  
Key Performance Indicators ◽  
Stakeholder Perceptions ◽  
Participatory Monitoring ◽  
Management Planning ◽  
Trail Use

Trail use is growing globally. Managers confront the classic dilemma of protecting ecological integrity and providing enriching experiences. They concomitantly face the imperative for sustainability—contemporarily characterized by complexity, uncertainty, conflict, and change. Heightened levels of visitation are cause for immense concerns due to adverse impacts to the environment as well as visitor experiences. COVID-19 exacerbates these challenges as heightened levels of visitation are occurring, while managers simultaneously face decreases in conservation funding, and restrictions on protected area operations. Participatory monitoring and evaluation (PM&E) is an emerging in- novation to collaboratively address social-ecological challenges, such as issues as- sociated with trail use. This research is concerned with exploring the influences of engaging in a PM&E process on stakeholder perceptions of key performance indicators (KPIs) for trails. This study compares stakeholder perceptions of KPIs for trails before and after a PM&E workshop at the Niagara Glen Nature Reserve in Ontario, Canada. Results show that PM&E can facilitate consensus among stakeholders regarding the overall goals of management and associated KPIs for environmental management planning. Stakeholders were shown to experience a real change in their perceptions of KPIs. The PM&E process studied show that participants became more conscious of the wider social realities as well as their perceptions of trail management. The study has important implications for managers concerned with trails and sustainability, including building consensus among key stakeholders to reach management goals, enhancing localized decision making, and building capacity for management towards sustainability. Trails, as well as the wider community can ultimately benefit from participatory approaches to environmental management. Consensus-building through PM&E works to enhance decisions that account for a diversity of perspectives. Stakeholder participation in trail management increases the likelihood that local needs and priorities are met, while allowing stakeholders to build capacity and learn to effectively manage their environments. Furthermore, positive perceptions from being meaningfully involved in PM&E can ensure the support of constituents, which is imperative for the long-term success of management planning.

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