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Elisa Indriasari ◽  
Harjanto Prabowo ◽  
Ford Lumban Gaol ◽  
Betty Purwandari ◽  

Digitalization in the financial sector challenges banking institutions to develop new methods of innovation processes by incorporating current concepts such as design thinking (DT), agile software development (ASD), and cocreation. This qualitative study is based on empirical research conducted at three Indonesian banks. Semi-structured interviews with three IT executives and a questioner of 31 middle managers participating in digital banking efforts were used to gather data. A Systematic Literature Review based on Kitchenheim processes generates keywords in the VOS Viewer software. NVIVO 12 qualitative software is employed to aid data analysis for illustrating the process integration. The research's contribution is identified, including process integration, obstacles, potential solutions, and enhanced framework on adopting DT, ASD, and Co-creation. Keywords— design thinking, agile software development, co-creation, Innovation

Despite increasing technological dynamism and plausibility in many environments, poor services continue to be rendered because the IT solutions that are selected, deployed and used by the Nigerian banks are challenged by both technical and non-technical factors. The challenges could be attributed to lack of evaluation, causing ineffectiveness, inefficiency, and inconsistency in the processes, interactions and activities where IT solutions are applied. Thus, the study’s objectives is to identify, examine and gain an understanding of the factors that influence the selection, deployment and evaluation of the IT solutions that are used by the Nigerian banks. The interpretivist approach and qualitive method were followed. Following the interpretivist paradigm, the analysis was conducted using the hermeneutics approach. Based on the findings and interpretation, a model was developed, intended for actors that have stake in IT solutions in the two banks, to gain better understanding of the factors that can influence evaluation.

Jurnal Fiqh ◽  
2021 ◽  
Vol 18 (2) ◽  
pp. 345-376
Muhammad Izzul Syahmi Zulkepli ◽  
Mohammad Taqiuddin Mohamad ◽  
Saaidal Razalli Azzuhri

A contract is an important concept to enable a transaction without jeopardizing the rights and security of the transaction’s parties. Its implementation varies either through traditional or modern methods. To date, the smart contract gains attention among industry players and academicians. It is a modern technological innovation that can execute a contract by utilizing a blockchain network. In particular, the researchers view that smart contracts can be adapted in products offering based on various Shariah contracts in Islamic banking institutions, such as financing products based on the tawarruq contract. Nevertheless, it requires detailed research in terms of concept and structure to measure its potential to integrate with Islamic banking operations. Therefore, this study will examine the smart contract concept as well as identify its advantages for Islamic banking institutions’ operations, particularly in tawarruqbased financing products. A qualitative approach based on library studies concerning relevant documents and literature are implemented to achieve these objectives. The collected data were then analyzed using descriptive content analysis methods. The results found that the smart contract is a contract innovation based on blockchain technology that can implement tawarruq-based financing products terms automatically, decentralized, and distributed manner. Thus, its thorough implementation can reduce the risk of faults in transactions and potentially ensure the transparency of transactions’ is well-preserved. However, further research on the risks associated with this technology, especially Shariah risks, needs to be clarified before being fully integrated into Islamic banking operations.

2021 ◽  
Vol 14 (12) ◽  
pp. 621
Alin Marius Andrieș ◽  
Sabina Cazan ◽  
Nicu Sprincean

This paper analyzes the determinants of bank mergers and acquisitions (M&As) from a bank-level perspective. The main objective of the study is to identify those mutual characteristics of all banking institutions from Central and Eastern Europe that are prone to be acquired versus acquirer, or national versus cross-border. Using a database of more than 200 M&As transactions between 2000 and 2018 within Central and Eastern Europe, we document the main characteristics that influence the decision of merging, including the size of the bank, profitability, lending activities, liquidity, bank concentration, banking system stability, government effectiveness, regulatory quality, and the level of inflation. Higher effective average tax rate, which is associated with reduced tax avoidance, influences banks in a positive manner to be involved in the M&A process, findings that hold for targeted banks and domestic transactions. Furthermore, the analysis highlights the changes the financial crisis has projected on investors’ behavior.

2021 ◽  
Vol 52 (3) ◽  
pp. 607-622
Matteo Solinas

This article seeks to define the boundaries of money in the context of proprietary taxonomy in New Zealand. It suggests that the traditional legal concept of money exclusively based on state issued (fiat) currency is dated, as does not accommodate the near-universal use of bank money in commercial transactions, nor the recent technological changes introduced by virtual currencies. As long as something functions as a means of payment and the holder has the right to exchange it for legal tender, the divide between mutually agreed payment obligations into those made on the base of fiat currencies and those not, becomes artificial. In providing responses to similar commercial arrangements and parties' legitimate expectations, not only coins and banknotes, but also balances held by customers in banking institutions, foreign money, and digital currencies, should qualify as money for private law purposes.

2021 ◽  
Vol 23 (1) ◽  
Abraham Morake ◽  
Lucas T. Khoza ◽  
Tebogo Bokaba

Background: Over the years, attention has been focused on digital banking and financial technology with little or no attention being paid to biometric banking technology.Objective: The study aimed to investigate the need for security and simplicity in the authentication of retail payments, digital banking and financial technology through the application of biometric systems.Method: The study employed quantitative research methodology and a response rate of 52% was achieved. A set of questionnaires was distributed for data collection.Results: The study’s findings indicated it is imperative for all businesses that participate in financial businesses to fully implement the best possible security measures or systems to ensure or enhance security for financial business activities.Conclusion: Based on the findings of the study, it is recommended that businesses must adopt the new innovative and secured mechanisms of financial dealings to enhance innovation, security and flexibility.

2021 ◽  
Vol 14 (2) ◽  
pp. 260
Yokie Radnan Kristiyono

<p>Service quality is vital for retail banking institutions nowadays to have a competitive advantage against their competitors. One of the ways was developing a mobile banking application. By relying on the mobile banking application, the banking institutions would serve their existing customers better and attract new potential customers. The purpose of this research was to investigate the effect of mobile banking service quality empirically in terms of the utilitarian and hedonic dimensions on the relationship quality variables, namely commitment, trust, and satisfaction. The research focused on 220 respondents from university students in Indonesia who are at least 17 years old and using a mobile banking application on their smartphones. The method for collecting data is based on convenience sampling. The Structural Modelling Equation was also used to analyze the data result. The findings show that trust significantly and positively influences commitment/satisfaction. Furthermore, the dimensions of mobile 'banking. Service quality (Security/ Privacy, Practicality, Design/Aesthetics, and Enjoyment) has a low-moderate effect on relationship qualitative variables (Trust, Satisfaction, and Commitment). The dimensions of mobile banking service quality positively influence the relationship quality, except PPracticalitydoes not affect Commitment, Design/Aesthetics does not influence trust, and enjoyment does not influence commitment.</p>

2021 ◽  
almunbaits ◽  
Rachmad Risqy Kurniawan

In contemporary business, the problem of depositing funds in various systems of banking institutions is usually through the savings, current and deposit systems. Deposit (Al-Wadiah) in language is something that is not entrusted to the owner, meaning that the wadiah contract must be given. The second meaning of wadiah contract is "acceptance", as someone says "I received property from him". Wadiah means handing over property to the protected person and the recipient. In carrying out wadiah, certain pillars and conditions must be met. Al-Jaziri expressed the opinion of the imam of the madzhab as follows.

2021 ◽  
Vol 21 ◽  
pp. 287-303
Radoslav Raspopovic

The paper is dedicated to furthering the research into different aspects of Montenegrin sovereign status gained the Congress of Berlin, with a focus on the country’s financial sovereignty. Becoming an independent state had great historical significance for Montenegro, marking the realisation of the centuries-old aspirations for liberation. Still, exercising sovereign power proved challenging for Montenegro as the country was still an underdeveloped, agrarian country with a high percentage of illiterate population, scarce human resources and modest economic opportunities. Aside from this, there were still many congressional restrictions to exercising the rights acquired by gaining access to the sea. The author seeks to determine the reasons for the high level of indebtedness, as well as the decisions made in trying to resolve the challenges in maintaining the country’s financial sovereignty. The author also touches upon the broader subject of the role of gold standard in international trade and argues to which extent Montenegro was able to adhere to this internationally accepted standard, having established its banking institutions and having introduced its own currency. Considering that this paper is a part of the scientific research work on the project ‘Montenegro on the political and cultural map of Europe’ (CLIO MAP), exhibiting the reasons for minting the first Montenegrin coin is but a way to examine a segment in exibiting the country’s sovereign status acquired at the Congress of Berlin.

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