The Impact of COVID-19 in Delivering Customer Social Value through Supply Chain

2021 ◽  
Author(s):  
Dewi Tamara ◽  
Anita Maharani
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Business Models ◽  
Social Value ◽  
Customer Demand ◽  
Limited Mobility ◽  
Actual Use ◽  
Modern Business ◽  
Revenue Models

An agile supply chain is important in a struggling post-COVID-19 economy to manage costs and to respond to customer demand. And, the ability to react rapidly is the key to satisfying customer demand. Supply chains, their re-organisation as platform-mediated ecosystems, are now primed for their biggest change yet. The Platform refers to a technology that allows open interaction between market players, such as producers and consumers. A digitised supply chain also provides opportunities for completely new revenue models beyond the redesign of processes. Specifically, a whole range of modern business models are able to monitor a product past the handover to the consumer, and on to actual use. The aim of this chapter is to explain the complexities of the supply chain during the age of COVID-19, which contributed to an improvement in social value for consumers, especially in digitizing the process. This paper is inspired by several sources, such as Deloitte Insight released at the end of 2020, which raises the future of mobility after the COVID-19 pandemic (Corwin, Zarif, Berdichevskiy and Pankratz, 2020). Corwin et al (2020) mention the term ecosystem when describing the reality of mobility during a pandemic. Viswanadham and Samvedi (2013), on the other hand, define the supply chain ecosystem as the elements of the supply chain as well as the entities that control the movement of goods, knowledge, and money across the supply chain. Today’s supply chains, as the final frontier, are being re-architected as environments coordinated by central networks. In this chapter, there are a numbers of case study about limited mobility during a pandemic that triggers service providers to search for innovative ways to survive. Second, with regard to numerous parties promoting increasingly large online shopping activities and enabling the home business sector to be easier and easier to enter the community, this is what is known as consumer social value. This case study will be taken from a variety of Asian countries, one of which is Indonesia. Third, the next challenge facing businesses in managing supply chains will raise the social value of consumers, especially when the pandemic ends.

scholarly journals Supply Chain Management Open Innovation: Virtual Integration in the Network Logistics System

2021 ◽  
Vol 7 (1) ◽  
pp. 54
Author(s):  
Vladimir Shcherbakov ◽  
Galina Silkina
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
System Integration ◽  
Business Models ◽  
Industrial Revolution ◽  
Linear Models ◽  
Logistics System ◽  
Chain Management ◽  
Economic Relations

The customer-oriented approach is actively developing within the global trend of the modern industrial revolution that is Industry 4.0. The focus on customer interests has led to cooperation and integration in supply chains, improving their efficiency and increasing transparency, awareness, and trust. However, an issue emerging in this scenario is that conventional supply chain management (SCM) procedures are unable to identify the potential proposal for a particular user. Modern businesses need to build integrated supply chains, which require well-developed infrastructure and easily available complementary services, relying on logistics as a networking technology. Supply chains of this generation grow from traditional individual desynchronized economic relations (linear models with some feedback and the simplest network configurations) to scalable, adaptable, harmonized partner networks. The logistics potential allows additional income by reducing the total costs of participants in the network, thus increasing the competitiveness of companies; this can be implemented based on new models of interaction in the current digital environment through, firstly, system integration. Our goal consists of identifying the essential characteristics of system integration and substantiating the methods for its implementation in the digital economy. The study is based on the analysis of global best practices, considering the reports from leading consulting companies and competent analytical agencies. We have confirmed that the role of a virtual system integrator of supply chains belongs to logistics platforms; the effects of a transition to platform business models are discussed in detail.

scholarly journals The idea of transport independence in the Russian Arctic

2018 ◽  
Vol 48 (9) ◽  
pp. 913-930 ◽  
Author(s):  
Antonina Tsvetkova ◽  
Britta Gammelgaard
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Management Practices ◽  
Core Competencies ◽  
Strategy Implementation ◽  
Institutional Factors ◽  
Russian Arctic ◽  
Content Type ◽  
Supply Chain Strategy

PurposeThe purpose of this paper is to explore how supply chain strategies emerge and evolve in response to contextual influence.Design/methodology/approachA qualitative single-case study presents the journey of a supply chain strategy, conceptualised as the idea of transport independence in the Russian Arctic context. Data from 18 semi-structured interviews, personal observations and archival materials are interpreted through the institutional concepts of translation and editing effects.FindingsThe study reveals how supply chain strategies evolve over time and can affect institutional factors. The case study further reveals how contextual conditions make a company reconsider its core competencies as well as the role of supply chain management practices. The findings show that strategy implementation through purposeful actions can represent a powerful resistance to contextual pressures and constraints, as well as being a facilitator of change in actual supply chains and their context. During the translation of the idea of transport independence into actions, the supply chain strategy transformed itself into a form of strategic collaboration and thereby made supply chains in the Russian Arctic more integrated than before.Research limitations/implicationsMore empirical studies on strategy implementation in interaction with contextual and institutional factors are suggested. An institutional process perspective is applied in this study but the authors suggest that future research should include a human dimension by an exploration of day-to-day routines and challenges that employees face when strategising and the actions they take.Originality/valueThe study provides an understanding of how a new supply chain strategy emerges and how it changes during implementation. In this process-oriented study – merging context, process and strategy content – it is further shown that a supply chain strategy may affect the context by responding to contextual and institutional challenges.

scholarly journals Chain Reaction

2018 ◽  
Vol 140 (10) ◽  
pp. 30-35 ◽  
Author(s):  
Alan S. Brown
Keyword(s):  
Supply Chain ◽  
Additive Manufacturing ◽  
Supply Chains ◽  
Medical Devices ◽  
Business Models ◽  
Rolling Stock ◽  
Industrial Equipment ◽  
Special Report ◽  
Chain Reaction ◽  
The U.S

For 30 years, additive manufacturing has made all sorts of promises. Yet machines remained slow, materials expensive, and printers too inconsistent for critical parts. And additive was costly. Today, however, the technology is turning that past on its head. While additive manufacturing is usually the most expensive way to make any part, it makes economic sense for supply chains. Which is why manufacturers of everything from aircraft and rolling stock to appliances, industrial equipment, and medical devices are looking at 3-D supply chain solutions—as are the U.S. Marines and UPS. This special report looks at how additive manufacturing is disrupting business models and transforming supply chains.

Supply chain, geographical indicator and blockchain: provenance model for commodity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohita Gangwar Sharma
Keyword(s):  
Supply Chain ◽  
Institutional Theory ◽  
Supply Chains ◽  
Value Chain ◽  
Value Distribution ◽  
Content Type ◽  
Blockchain Technology ◽  
The Right ◽  
Theory Framework

PurposeMany commodity supply chains suffer from an unfair value distribution across the supply chain like “Coffee Paradox.” This study explores the coffee supply chain to determine how the country of origin–geographical indicator can be used as a method of fair distribution of value and provenance across the supply chain effectuated by the blockchain technology. By looking at an exemplar case study for India, this study provides insights into diverse research streams and practice.Design/methodology/approachBased on the case method, analyzing the implementation of blockchain in the coffee industry by a leading Indian software implementation of the logic, dynamics and forces for a provenance model has been devised. It further adopts a stakeholder cum institutional theory framework to understand the logical implementation of a blockchain project embedded in a territorial logic for a commodity supply chain.FindingsThis study specifically looks at coffee which is representative of a commodity supply chain. It also explores how the malaise of unfair value distribution gets addressed by bringing farmers and the consumers on a common platform facilitated by blockchain technology. This study contributes to the literature on blockchain, territory, commodity and supply chain. Using stakeholder cum institutional theory, this study helps to explore how the implementation is successful by different actors in the supply chain through collaboration.Research limitations/implicationsThis study provides a new stream of multi-disciplinary study at the interface of supply chain, technology, international trade and geography.Practical implicationsBlockchains are embedded in the supply chain, and supply chains are embedded in territories. This linkage is paramount and the ability to make these blockchain projects successful requires the deep study of the interaction of territory, technology and actors from the provenance angle. De-commodification of coffee can be actualized through blockchain.Social implicationsThe coffee paradox and skewed value distribution is also a social problem wherein the farmers do not get the right price of their produce and are exploited. This case also highlights how this social malaise can be addressed and rightful and equitable distribution of value happens across the value chain.Originality/valueThis linkage between territory, blockchain, commodity supply chain and institutions has not been discussed in the literature. Adopting the territorial design approach, this study is an attempt to stimulate inter-disciplinary conversations and thereby create a provenance framework for commodity and research questions for scholars from different disciplines and divergent disciplinary perspectives.

E-Procurement Systems as Tools for the Development of Supply Chains

2012 ◽  
pp. 1703-1723
Author(s):  
Cuauhtémoc Sánchez-Ramírez ◽  
Giner Alor-Hernandez ◽  
Guillermo Cortes-Robles ◽  
Jorge Luis García-Alcaráz ◽  
Alejandro Rodríguez-González
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Competitive Advantage ◽  
Business Models ◽  
Customer Requirements ◽  
Chain Management ◽  
Customer Services ◽  
Procurement System

The Supply Chain Management is a strategy that has allowed the organizations that have established in their business models a competitive advantage. The supply chain is a network of elements, where different key process such as: procurement, manufacturing, distribution, inventory, customer services, and information should be managed and controlled to meet customer requirements. To achieve this goal, different tools have been developed to help to the key processes of the supply chain; one of these tools is the e-procurement system, which helps an organization to control the interactions with the most crucial suppliers.

A University of Greenwich Case Study of Cloud Computing

2015 ◽  
pp. 1140-1161 ◽  
Author(s):  
Victor Chang ◽  
Gary Wills
Keyword(s):  
Cloud Computing ◽  
Supply Chain ◽  
Business Model ◽  
Business Models ◽  
The Other ◽  
Added Value ◽  
It Services ◽  
Success Criteria ◽  
The University

This chapter proposes a new Supply Chain Business Model in the Education domain and demonstrates how Education as a Service (EaaS) can be delivered. The implementation at the University of Greenwich (UoG) is used as a case study. Cloud computing business models are classified into eight Business Models; this classification is essential to the development of EaaS. A pair of the Hexagon Models are used to review Cloud projects against success criteria; one Hexagon Model focuses on Business Model and the other on IT Services. The UoG case study demonstrates the added value offered by Supply Chain software deployed by private Cloud, where an Oracle suite and SAP supply chain can demonstrate supply chain distribution and is useful for teaching. The evaluation shows that students feel more motivated and can understand their coursework better.

E-procurement Systems as Tools for the Development of Supply Chains

2013 ◽  
pp. 239-260
Author(s):  
Cuauhtémoc Sánchez-Ramírez ◽  
Giner Alor-Hernandez ◽  
Guillermo Cortes-Robles ◽  
Jorge Luis García-Alcaráz ◽  
Alejandro Rodríguez-González
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Competitive Advantage ◽  
Business Models ◽  
Customer Requirements ◽  
Chain Management ◽  
Customer Services ◽  
Procurement System

The Supply Chain Management is a strategy that has allowed the organizations that have established in their business models a competitive advantage. The supply chain is a network of elements, where different key process such as: procurement, manufacturing, distribution, inventory, customer services, and information should be managed and controlled to meet customer requirements. To achieve this goal, different tools have been developed to help to the key processes of the supply chain; one of these tools is the e-procurement system, which helps an organization to control the interactions with the most crucial suppliers.

A Virtual Supply Chain Architecture to Grant Product Transparency in Agribusiness

2017 ◽  
pp. 20-38
Author(s):  
Giulia Bruno
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Relevant Literature ◽  
Information Services ◽  
Food Sector ◽  
Chain Architecture ◽  
Electronic Product ◽  
Nosql Database ◽  
Available Information

Especially in the food sector, fraud and counterfeiting are affecting the trust of consumers, who are more and more oriented to chose products basing on quality and traceability attributes rather than the price. Recently, the Electronic Product Code Information Services (EPCIS) standard was introduced to provide specifications for the representation of product traceability information. The collection and analysis of such information allows supply chains to be monitored and controlled through virtualization. Several applications of EPCIS were presented in literature, even if most of them are mainly focused on enabling technologies, with less emphasis on assessing how the available information can be used for a control at a higher level. This chapter review the relevant literature available on this topic, and present an architecture allowing the traceability of information about products throughout the entire supply chain by exploiting both the EPCIS standard and a NoSQL database. An application showing the potentiality of the proposed system in a case study is also reported.

scholarly journals Transparency for Multi-Tier Sustainable Supply Chain Management: A Case Study of a Multi-tier Transparency Approach for SSCM in the Automotive Industry

2020 ◽  
Vol 12 (5) ◽  
pp. 1814 ◽  
Author(s):  
Iain J. Fraser ◽  
Martin Müller ◽  
Julia Schwarzkopf
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Automotive Industry ◽  
Raw Material ◽  
Sustainable Supply Chain ◽  
Chain Management ◽  
Before And After ◽  
Sustainability Problems

Sustainability in supply chain management (SSCM) has become established in both academia and increasingly in practice. As stakeholders continue to require focal companies (FCs) to take more responsibility for their entire supply chains (SCs), this has led to the development of multi-tier SSCM (MT-SSCM). Much extant research has focused on simple supply chains from certain industries. Recently, a comprehensive traceability for sustainability (TfS) framework has been proposed, which outlines how companies could achieve MT-SSCM through traceability. Our research builds on this and responds to calls for cases from the automotive industry by abductively analysing a multi-tier supply chain (MT-SC) transparency case study. This research analyses a raw material SC that is particularly renowned for sustainability problems—the cobalt supply chain for electric vehicles—and finds that the extant literature has oversimplified the operationalisation of transparency in MT-SSCM. We compare the supply chain maps of the MT-SC before and after an auditing and mapping project to demonstrate the transparency achieved. Our findings identify challenges to the operationalisation of SC transparency and we outline how FCs might set to increase MT-SC transparency for sustainability.

scholarly journals Optimizing Resource Utilization in Biomass Supply Chains by Creating Integrated Biomass Logistics Centers

Energies ◽  
2020 ◽  
Vol 13 (22) ◽  
pp. 6153
Author(s):  
Xuezhen Guo ◽  
Juliën Voogt ◽  
Bert Annevelink ◽  
Joost Snels ◽  
Argyris Kanellopoulos
Keyword(s):  
Supply Chain ◽  
Supply Chains ◽  
Resource Utilization ◽  
Optimization Model ◽  
Biobased Products ◽  
Knowledge Gap ◽  
Supply Chain Optimization ◽  
Biomass Logistics ◽  
Idle Capacity

Bio-based supply chains are by nature complex to optimize. The new logistic concept of integrated biomass logistical center (IBLC) provides us the opportunity to make full use of the idle capacity for a food/feed plant to produce biobased products so that the entire chain efficiency can be improved. Although research has been conducted to analyze the IBLC concept, is yet to be an optimization model that can optimally arrange the activities in the supply chain where an IBLC stands in the middle. To fill the knowledge gap in the literature, this paper makes the first step to develop a MILP model that enables biobased supply chain optimization with the IBLC concept, which supports logistic and processing decisions in the chain. The model is applied in a case study for a feed and fodder plant in Spain where managerial insights have been derived for transferring the plant to a profitable IBLC.

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