Intelligent Software Agents on the Internet: Chapters 6-7

Developing Area ◽

The Way

Software agents are a rapidly developing area of research. However, to many it is unclear what agents are and what they can (and maybe cannot) do. In the first part, this thesis will provide an overview of these, and many other agent-related theoretical and practical aspects. Besides that, a model is presented which will enhance and extend agents' abilities, but will also improve the way the Internet can be used to obtain or offer information and services on it. The second part is all about trends and developments. On the basis of past and present developments of the most important, relevant and involved parties and factors, future trends and developments are extrapolated and predicted.

Smart Agent and it’s effect on Artificial Intelligence : A Review Study

ICONTECH INTERNATIONAL JOURNAL ◽

10.46291/icontechvol5iss4pp1-9 ◽

2021 ◽

Vol 5 (4) ◽

pp. 1-9

Author(s):

Renas Rajab Asaad ◽

Veman Ashqi Saeed ◽

Revink Masud Abdulhakim

Keyword(s):

Decision Making ◽

Decision Support ◽

Problem Solving ◽

Information Sources ◽

Software Agents ◽

Information Filtering ◽

The Internet ◽

Intelligent Software ◽

Use Of The Internet

Current networking technologies, as well as the ready availability of large quantities of data and knowledge on the Internet-based Infosphere, offer tremendous opportunities for providing more abundant and reliable information to decision makers and decision support systems. The use of the Internet has increased at a breakneck pace. Some prevailing features of the Infosphere, however, have hindered successful use of the Internet by humans or decision support machine systems. To begin with, the information available on the internet is disorganized, multi-modal, and spread around the globe on server pages. Second, every day, the number and variety of data sources and services grows dramatically. In addition, the availability, type, and dependability of information services are all changing all the time. Third, the same piece of knowledge can be obtained from a number of different sources. Fourth, due to the complex existence of information sources and possible information updating and maintenance issues, information is vague and probably incorrect. As a result, collecting, filtering, evaluating, and using information in problem solving is becoming increasingly difficult for a human or computer device. As a consequence, identifying information sources, accessing, filtering, and incorporating data in support of decision-making, as well as managing information retrieval and problem-solving efforts of information sources and decision-making processes, has become a critical challenge. To fix this issue, the idea of "Intelligent Software Agents" has been suggested. Although a precise definition of an intelligent agent is still a work in progress, the current working definition is that Intelligent Software Agents are programs that act on behalf of their human users to perform laborious information gathering tasks such as locating and accessing information from various on-line information sources, resolving inconsistencies in the retrieved information, filtering out irrelevant data.

Intelligent Software Agents on the Internet: Chapters 4-5

First Monday ◽

10.5210/fm.v2i3.515 ◽

1997 ◽

Cited By ~ 2

Author(s):

Bjorn Hermans

Keyword(s):

Software Agents ◽

The Internet ◽

Intelligent Software ◽

None Available

TENCON '97 Brisbane - Australia. Proceedings of IEEE TENCON '97. IEEE Region 10 Annual Conference. Speech and Image Technologies for Computing and Telecommunications (Cat. No.97CH36162) ◽

Intelligent software agents on the Internet and Web

10.1109/tencon.1997.647297 ◽

1997 ◽

Cited By ~ 1

Author(s):

S. Murugesan

Keyword(s):

Software Agents ◽

The Internet ◽

Intelligent Software ◽

An Analysis of the Interaction Between Intelligent Software Agents and Human Users

Minds and Machines ◽

10.1007/s11023-018-9479-0 ◽

2018 ◽

Vol 28 (4) ◽

pp. 735-774 ◽

Cited By ~ 18

Author(s):

Christopher Burr ◽

Nello Cristianini ◽

James Ladyman

Keyword(s):

Software Agents ◽

Intelligent Software ◽

Intelligent Software Agents for Electronic Commerce

Handbook on Electronic Commerce ◽

10.1007/978-3-642-58327-8_17 ◽

2000 ◽

pp. 365-382 ◽

Cited By ~ 3

Author(s):

Kristin M. Tolle ◽

Hsinchun Chen

Keyword(s):

Electronic Commerce ◽

Software Agents ◽

Intelligent Software ◽

SMART Buildings: Intelligent Software Agents

Sustainability in Energy and Buildings ◽

10.1007/978-3-642-03454-1_2 ◽

2009 ◽

pp. 9-17 ◽

Cited By ~ 1

Author(s):

Wim Zeiler ◽

Rinus van Houten ◽

Gert Boxem

Keyword(s):

Software Agents ◽

Smart Buildings ◽

Intelligent Software ◽

Intelligent Software Agents Analysis in E-Commerce II

Software Applications ◽

10.4018/978-1-60566-060-8.ch085 ◽

2009 ◽

pp. 1452-1457

Author(s):

Xin Luo ◽

Somasheker Akkaladevi

Keyword(s):

Parallel Processing ◽

Cognitive Ability ◽

Software Agents ◽

Limited Resources ◽

Information Complexity ◽

Intelligent Software ◽

Processing Abilities ◽

Search For Information

Cowan et al. (2002) argued that the human cognitive ability to search for information and to evaluate their usefulness is extremely limited in comparison to those of computers. In detail, it’s cumbersome and time-consuming for a person to search for information from limited resources and to evaluate the information’s usefulness. They further indicated that while people are able to perform several queries in parallel and are good at drawing parallels and analogies between pieces of information, advanced systems that embody ISA architecture are far more effective in terms of calculation power and parallel processing abilities, particularly in the quantities of material they can process (Cowan et al. 2002). According to Bradshaw (1997), information complexity will continue to increase dramatically in the coming decades. He further contended that the dynamic and distributed nature of both data and applications require that software not merely respond to requests for information but intelligently anticipate, adapt, and actively seek ways to support users.

Mobile Workforce Management in a Service-Oriented Enterprise

Mobile and Ubiquitous Commerce ◽

10.4018/978-1-60566-366-1.ch016 ◽

2009 ◽

pp. 283-302

Author(s):

Dickson K.W. Chiu ◽

S.C. Cheun ◽

Ho-Fung Leung

Keyword(s):

Domain Knowledge ◽

Software Agents ◽

Mobile Technologies ◽

Workforce Management ◽

Intelligent Software ◽

Service Oriented ◽

Business Functions ◽

Telecommunication Enterprise ◽

Phased Development

In a service-oriented enterprise, the professional workforce such as salespersons and support staff tends to be mobile with the recent advances in mobile technologies. There are increasing demands for the support of mobile workforce management (MWM) across multiple platforms in order to integrate the disparate business functions of the mobile professional workforce and management with a unified infrastructure, together with the provision of personalized assistance and automation. Typically, MWM involves tight collaboration, negotiation, and sophisticated business-domain knowledge, and thus can be facilitated with the use of intelligent software agents. As mobile devices become more powerful, intelligent software agents can now be deployed on these devices and hence are also subject to mobility. Therefore, a multiagent information-system (MAIS) infrastructure provides a suitable paradigm to capture the concepts and requirements of an MWM as well as a phased development and deployment. In this book chapter, we illustrate our approach with a case study at a large telecommunication enterprise. We show how to formulate a scalable, flexible, and intelligent MAIS with agent clusters. Each agent cluster comprises several types of agents to achieve the goal of each phase of the workforce-management process, namely, task formulation, matchmaking, brokering, commuting, and service.

Intelligent Software Agents in Electronic Commerce

Human Computer Interaction ◽

10.4018/978-1-878289-91-9.ch006 ◽

2011 ◽

pp. 104-112 ◽

Cited By ~ 1

Author(s):

Mahesh S. Raisinghani ◽

Christopher Klassen ◽

Lawrence L. Schkade

Keyword(s):

Intelligent Agents ◽

Software Agents ◽

Intelligent Agent ◽

Software Agent ◽

Reasoning Strategies ◽

Intelligent Software ◽

Collaborative Behavior ◽

The Status ◽

High Level

Although there is no firm consensus on what constitutes an intelligent agent (or software agent), an intelligent agent, when a new task is delegated by the user, should determine precisely what its goal is, evaluate how the goal can be reached in an effective manner, and perform the necessary actions by learning from past experience and responding to unforeseen situations with its adaptive, self-starting, and temporal continuous reasoning strategies. It needs to be not only cooperative and mobile in order to perform its tasks by interacting with other agents but also reactive and autonomous to sense the status quo and act independently to make progress towards its goals (Baek et al., 1999; Wang, 1999). Software agents are goal-directed and possess abilities such as autonomy, collaborative behavior, and inferential capability. Intelligent agents can take different forms, but an intelligent agent can initiate and make decisions without human intervention and have the capability to infer appropriate high-level goals from user actions and requests and take actions to achieve these goals (Huang, 1999; Nardi et al., 1998; Wang, 1999). The intelligent software agent is a computational entity than can adapt to the environment, making it capable of interacting with other agents and transporting itself across different systems in a network.