scholarly journals Towards a Conceptual Framework for Decomposing Non-functional Requirements of Business Process into Quality of Service Attributes

Author(s):  
Camila Castro ◽  
Marcelo Fantinato ◽  
Ünal Aksu ◽  
Hajo Reijers ◽  
Lucinéia Thom
Author(s):  
Qianhui Liang ◽  
Michael Parkin

An important area of services research gathering momentum is the ability to take a generic business process and instantiate it by selecting services that meet both the functional and non-functional requirements of the process owner. These non-functional or quality-of-service (QoS) requirements may describe essential performance and dependability requirements and apply across different logical layers of the application, from business-related details to system infrastructure; i.e., they are cross-cutting and considered multidimensional. Configuring an abstract business process with the “best” services to meet the process owner’s multidimensional end-to-end QoS requirements is a challenging task as there may be many services that match to the functional requirements but provide differentiated QoS characteristics. In this chapter we explore an approach to discover services, differentiated by their QoS attributes, to configure an abstract business process by selecting an optimal configuration of the “best” QoS combinations. The approach considered takes into account the optimal choice of multi-dimensional QoS variables. We present and compare two solutions based on heuristic algorithms to illustrate how this approach would work practically.


2008 ◽  
Vol 2 (4) ◽  
pp. 459-475 ◽  
Author(s):  
Florian Rosenberg ◽  
Anton Michlmayr ◽  
Schahram Dustdar

2002 ◽  
Author(s):  
Ελένη-Αικατερίνη Λελίγκου

The information volume and the application variety is constantly increasing imposing new demands on the telecommunication networks. The emerging technologies intend to offer new broadband services to the end users, extending the access opportunities in wider areas and broader user groups. The next step includes the development of new methods to control access that will maximize the utilization providing at the same time service differentiation, efficient switching techniques and new systems to cover the new functional requirements. The demand for Quality of Service becomes imperative nowadays with the multi-media services spreading around. The solution is pursued in the study, development and implementation of new dynamic and flexible mechanisms embedded in every networking component. Addressing this need, the dissertation investigates access mechanisms for three different systems and focuses on the service strategy and the design of the controller, which is responsible for allocating the resources satisfying a set of requirements. The first system dealt with is this of a Hybrid Fiber Co-axial network of tree-topology, where the Medium Access Controller is allocating the upstream channel slots. The MAC controller governs this distributed queuing system collecting requests from the modems and issuing transmission permits. The dissertation presents an innovative algorithm, which is aligned with the Differentiated Services architecture, to efficiently allocate the resources and provide different Quality of Service levels. The connections are grouped/aggregated in four different classes with different Quality of Service guarantees and are dynamically serviced on request basis. The implementation cost is assessed while the performance evaluation is based on results of a large set of tests that were carried out on the corresponding laboratory demonstrator system using either traffic generators boards or real applications to inject traffic in the system. A wavelength division multiplexing (WDM) ring covering metropolitan areas is the second system that is referenced. Every node attached to this ring is allowed to transmit in slots of fixed duration in multiple wavelengths at 10Gbps. A dynamic access algorithm based on the empty slot protocol is proposed to offer service differentiation. The execution of the algorithm is performed in a distributed way and is based on the information circulating in one wavelength, which carries control information. The basic scheme is this of the class reservation instead of individual node reservation. The functional requirements are analyzed while the implementation architecture is presented to certificate that the algorithm is executable in less than a slot time (1 μs) and with very little hardware resources, while backing different node’s configurations in terms of number of tunable and fixed transceivers. Finally, the access to the processing engines and to the output path of a protocol processor implemented as system on a chip is addressed. The dissertation proposes a scheme for the task and the traffic schedulers which employs flow classification and aggregation in scheduling queues and allows them to operate on the same structures -eliminating the cost- while satisfying the very different requirements imposed on them. The main result is the design of a task scheduler that supports processing throughput of 2,5Gbps and capable of implementing different service algorithms and, on the other hand, the design of a traffic scheduler which performs peak rate shaping for the transmission of both fixed size packets (e.g. ATM cells) or variable length packets (as in the case of IP networks). The implementation requirements and cost are also analyzed. The dissertation presents new methods to control access in different systems, which prove to be efficient and flexible while their implementation cost and performance is analyzed. The target has in all systems be the maximization of the utilization and the service differentiation, while their impact on the system scalability is also presented.


Author(s):  
Jorge Cardoso

Business process management systems (BPMSs) (Smith & Fingar, 2003) provide a fundamental infrastructure to define and manage business processes, Web processes, and workflows. When Web processes and workflows are installed and executed, the management system generates data describing the activities being carried out and is stored in a log. This log of data can be used to discover and extract knowledge about the execution of processes. One piece of important and useful information that can be discovered is related to the prediction of the path that will be followed during the execution of a process. I call this type of discovery path mining. Path mining is vital to algorithms that estimate the quality of service of a process, because they require the prediction of paths. In this work, I present and describe how process path mining can be achieved by using data-mining techniques.


2018 ◽  
Vol 7 (3.32) ◽  
pp. 132 ◽  
Author(s):  
Pattama Charoenporn ◽  
. .

The evolution of web service technologies is well known in many organizations. When many organizations want to develop our business, they will add new services in their businesses policy, these additions may help the organization to increase some policy but it is difficult to implement some requirements. To solve this problem, we present the new paradigm of QOS for develop web service that is the procedure to implement web service and help developer to create service appropriate each business process. This conceptual of modelling based on LSS and BWW framework and under business practice guideline the example is Cobit and ITIL for approximate each of business process. In success, we illustrate our approach by class diagram that design under conceptual of modelling quality of service for web service and implement web service for test this idea. Then we choose 2 scenarios in different combination of QoS requirements for test, the results show that this technique is satisfy for choose and we think this paper can be guideline for researcher in the future.  


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 146-152
Author(s):  
Rami Aljabali Rami Aljabali

Every business company is profit-oriented. The scale of profit is determined by the effectiveness of the activity, the quality of service provided to customers, speed of service, simplicity and all of the above -is the result of ongoing business-processes in the company. The forced stagnation can occur at any stage of the project development, however, even if it is not so, after a certain period, there always comes a moment, when changes in the work process are inevitable. The prerequisite for the proper writing of business-processes is a thorough knowledge of the ongoing processes in the company and the existence of relevant qualified staff. Because if any link is dropped or misspelled during the business-process cycle, the whole business-process will be wrong and the result will inevitably affect the company's efficiency. The Business-Process optimization has become vital for modern companies, especially in the age of digital technologies. The companies face the new challenges every day, and the modern technologies allow them to achieve their goals easily and at a much lower human or material costs. Keywords: Business-Processes, Optimization, Qualified Staff, Company Efficiency.


Economics ◽  
2021 ◽  
Vol 104 (3-5) ◽  
pp. 146-152
Author(s):  
Salome Imnaishvili Salome Imnaishvili

Every business company is profit-oriented. The scale of profit is determined by the effectiveness of the activity, the quality of service provided to customers, speed of service, simplicity and all of the above -is the result of ongoing business-processes in the company. The forced stagnation can occur at any stage of the project development, however, even if it is not so, after a certain period, there always comes a moment, when changes in the work process are inevitable. The prerequisite for the proper writing of business-processes is a thorough knowledge of the ongoing processes in the company and the existence of relevant qualified staff. Because if any link is dropped or misspelled during the business-process cycle, the whole business-process will be wrong and the result will inevitably affect the company's efficiency. The Business-Process optimization has become vital for modern companies, especially in the age of digital technologies. The companies face the new challenges every day, and the modern technologies allow them to achieve their goals easily and at a much lower human or material costs. Keywords: Business-Processes, Optimization, Qualified Staff, Company Efficiency.


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