scholarly journals Enterprise Resource Planning (ERP) User Acceptance Model with Easy to Use as Intervening Variable

2019 ◽  
Author(s):  
Arifin Lubis ◽  
. Rustam ◽  
Iskandar Muda
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
User Acceptance ◽  
Acceptance Model

Acceptance of ERP Solutions in Maturity Use Phase

2012 ◽  
Vol 1 (3) ◽  
pp. 18-44 ◽  
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Implementation Process ◽  
Global Solutions ◽  
Personal Characteristics ◽  
Resource Planning ◽  
User Acceptance ◽  
Process Characteristics ◽  
Use Phase ◽  
Acceptance Model

Enterprise resource planning (ERP) solutions have been implemented in a lot of organizations in the past few years. Notwithstanding the fact that ERP solutions benefit organizations only to the extent that users accept and use them, most studies regarding ERP solutions today refer to selection and implementation process. The most widely used model in the area of investigating user acceptance is technology acceptance model (TAM) proposed by Davis (1989). In this paper, the TAM was extended to measure groups of extended factors (personal characteristics and information literacy, system and technological characteristics and organizational-process characteristics) that influence ERP acceptance. Because ERP solutions are implemented in different organization types and by different methodology, the authors also analyze external factors importance regarding user acceptance of two global solutions – SAP and Microsoft Dynamics.

scholarly journals Analysis of User Acceptance Of ERP Systems On After Sales Functions Using Modeltechnology Acceptance Model 2 (TAM2) (Case Study: PT Wijaya Toyota Dago)

2019 ◽  
Vol 6 (02) ◽  
Author(s):  
Yofa Fauzia Azima ◽  
Anik Hanifatul Azizah ◽  
R Wahjoe Witjaksono
Keyword(s):  
Enterprise Resource Planning ◽  
User Behavior ◽  
Resource Planning ◽  
User Acceptance ◽  
Spare Parts ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
User Interest ◽  
Operational Activities ◽  
Acceptance Model

Wijaya Toyota Dago is a company engaged in the service, maintenance, repair, and supply of Toyota's official spare parts under the management of PT. Toyota Astra Motor. Currently PT. Wijaya Toyota Dago has used an information system that is TDSM (Toyota Dealer Management System). TDMS is an internal system owned by Toyota to facilitate the company's operational activities and in serving the needs of its customers. TDMS is based on System Application and Product in data processing (SAP), where SAP is one of the ERP (Enterprise Resource Planning) software. However, system users still have not used the system to the fully. And since the implementation of TDMS system has never been done analysis of user acceptance. Based on the problem described, the proposed solution is to conduct user acceptance analysis of the TDMS system using the TAM2 model from Venkatesh and Davis. TAM 2 is a research model used to assess user behavior in receiving and using an information technology. Based on the analysis results is known that theres an effect between perceived usefulness of users and ease of use to the user's interest which means that if the use of the application continues to be improved, it can also increase user interest in receiving TDMS system.

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

2010 ◽  
pp. 1467-1486
Author(s):  
Emad M. Kamhawi
Keyword(s):  
Decision Support ◽  
Individual Differences ◽  
Enterprise Resource Planning ◽  
Significant Influence ◽  
Self Efficacy ◽  
Resource Planning ◽  
Erp Systems ◽  
Acceptance Model ◽  
System Characteristics ◽  
Computer Self Efficacy

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

Factors Influencing the Use of Decision Support Tools of Enterprise Resource Planning Systems

2010 ◽  
pp. 218-237
Author(s):  
Emad M. Kamhawi
Keyword(s):  
Decision Support ◽  
Individual Differences ◽  
Enterprise Resource Planning ◽  
Significant Influence ◽  
Self Efficacy ◽  
Resource Planning ◽  
Erp Systems ◽  
Acceptance Model ◽  
System Characteristics ◽  
Computer Self Efficacy

Over the past few years, the marketplace and the trade press have recognized the value derived from using enterprise resource planning (ERP) systems for decision making support. However, research studies have tended to concentrate primarily on the use of ERP systems on their transactional and recordkeeping aspects. This study used the technology acceptance model (TAM) to evaluate the impact of a set of individual differences (demographics, computer self efficacy, and knowledge of the system), system characteristics (relevance, terminology and screen design), and perceived benefits of the system, on the intentions to use ERP systems for decision support. A field study was used to collect data from managers working in Bahraini enterprises that use ERP systems. The results indicate that individual differences concerning age, gender, level of education, and even computer self efficacy did not influence intentions of using the decision tools of ERP systems. The only individual difference that showed significant influence is the degree of knowledge of the system. In addition, both perceived shared benefits and system characteristics had significant influence on the intention to use the system for decision support tasks, through perceived ease of use and perceived usefulness. The chapt4er discusses the implications of these findings and ends with possible extensions of the study.

Maximizing the Value of Packaged Software Customization

2021 ◽  
pp. 580-596
Author(s):  
Bryon Balint
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
User Acceptance ◽  
Planning System ◽  
Packaged Software ◽  
Nonlinear Relationships ◽  
Software Customization ◽  
Simulation Techniques ◽  
Development Costs ◽  
And Performance

Organizations that purchase packaged application software – for example, an Enterprise Resource Planning system – must make choices about customization. Packaged software vendors and practitioners recommend that organizations customize software as little as possible, and instead adapt their processes to meet the “best practices” of the software. However, organizations continue to exceed their budgets on implementing and maintaining customized software. This suggests that either these organizations are making poor decisions, or that the conventional wisdom about customization is incorrect. In this paper the author models the primary factors in the customization decision, most notably the “fit” between desired processes and the procedures inherent in the packaged software. The author then consider costs related to development, maintenance, and technical corrections due to poor integration and performance; and benefits related to increased fit, technical corrections, and user acceptance. This paper extends prior work by (1) modelling nonlinear relationships between the amount of time spent on custom development and the resulting benefits, (2) modelling nonlinear relationships between development costs and maintenance costs, and (3) modelling corrective development as a function of development related to fit and user acceptance. The author uses simulation techniques to illustrate the conditions under which customization is likely to provide value to the organization, as well as conditions under which customization should be avoided.

scholarly journals Student Satisfaction and Continuance Model of Enterprise Resource Planning (ERP) System Usage

2019 ◽  
Vol 14 (01) ◽  
pp. 71
Author(s):  
Weli Weli
Keyword(s):  
Technology Acceptance ◽  
Student Satisfaction ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Ease Of Use ◽  
Erp System ◽  
Acceptance Model

The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.

scholarly journals Technology acceptance model based study of students’ attitudes toward use of enterprise resource planning solutions

2019 ◽  
Vol 43 (1) ◽  
pp. 49-71 ◽  
Author(s):  
Simona Sternad Zabukovšek ◽  
Ruben Picek ◽  
Samo Bobek ◽  
Irena Šišovska Klančnik ◽  
Polona Tominc
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Personal Characteristics ◽  
Software Tool ◽  
Resource Planning ◽  
Perceived Support ◽  
Students Attitudes ◽  
Study Process ◽  
Acceptance Model

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. Therefore, the labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The model of our research is based on the Technology Acceptance Model (TAM), extended by identified important multidimensional external factors that refer to (1) students’ personal characteristics and information literacy, (2) perceived system and technological characteristics of ERP solutions and (3) perceived support within the study process. Research results revealed that several dimensions of the three multidimensonal factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students.

An Emergent Model of End-users' Acceptance of Enterprise Resource Planning Systems

2015 ◽  
Vol 26 (4) ◽  
pp. 44-66 ◽  
Author(s):  
Fiona Fui-Hoon Nah ◽  
Xin Tan
Keyword(s):  
Theoretical Model ◽  
Enterprise Resource Planning ◽  
Personal Characteristics ◽  
Resource Planning ◽  
User Acceptance ◽  
End Users ◽  
Erp Systems ◽  
Erp System ◽  
Grounded Theory Research ◽  
Large Institution

The success of Enterprise Resource Planning (ERP) implementation depends, to a large extent, on end-users' acceptance of ERP systems, which in turn affects the intensity and nature of system use. To understand the phenomenon underlying end-users' acceptance of ERP systems, the authors conducted a grounded theory research in a large institution that implemented an ERP system. Through systematic coding and content analysis, the authors inductively derived a theoretical model to explain end-users' acceptance of ERP systems. Three categories – beliefs about the system, changes in job scope, and social influence – emerged from the data as direct antecedents of user acceptance. The data also suggest that “beliefs about the system” mediates the influence of “training and support” and “personal characteristics” on user acceptance, whereas “personal characteristics” moderate the influence of “changes in job scope” on user acceptance. The theoretical model that emerged from this qualitative study extends existing models of user acceptance by providing a more complete understanding of end-users' acceptance of ERP systems.

Sign in / Sign up

Export Citation Format

Share Document