Acceptance of ERP Solutions in Maturity Use Phase

2012 ◽  
Vol 1 (3) ◽  
pp. 18-44 ◽  
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Implementation Process ◽  
Global Solutions ◽  
Personal Characteristics ◽  
Resource Planning ◽  
User Acceptance ◽  
Process Characteristics ◽  
Use Phase ◽  
Acceptance Model

Enterprise resource planning (ERP) solutions have been implemented in a lot of organizations in the past few years. Notwithstanding the fact that ERP solutions benefit organizations only to the extent that users accept and use them, most studies regarding ERP solutions today refer to selection and implementation process. The most widely used model in the area of investigating user acceptance is technology acceptance model (TAM) proposed by Davis (1989). In this paper, the TAM was extended to measure groups of extended factors (personal characteristics and information literacy, system and technological characteristics and organizational-process characteristics) that influence ERP acceptance. Because ERP solutions are implemented in different organization types and by different methodology, the authors also analyze external factors importance regarding user acceptance of two global solutions – SAP and Microsoft Dynamics.

scholarly journals Technology acceptance model based study of students’ attitudes toward use of enterprise resource planning solutions

2019 ◽  
Vol 43 (1) ◽  
pp. 49-71 ◽  
Author(s):  
Simona Sternad Zabukovšek ◽  
Ruben Picek ◽  
Samo Bobek ◽  
Irena Šišovska Klančnik ◽  
Polona Tominc
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Personal Characteristics ◽  
Software Tool ◽  
Resource Planning ◽  
Perceived Support ◽  
Students Attitudes ◽  
Study Process ◽  
Acceptance Model

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. Therefore, the labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The model of our research is based on the Technology Acceptance Model (TAM), extended by identified important multidimensional external factors that refer to (1) students’ personal characteristics and information literacy, (2) perceived system and technological characteristics of ERP solutions and (3) perceived support within the study process. Research results revealed that several dimensions of the three multidimensonal factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students.

Factors Influencing Attitudes of Students Toward ERP Systems as Computer-Aided Learning Environments

2020 ◽  
pp. 485-522
Author(s):  
Simona Sternad Zabukovsek ◽  
Tjaša Štrukelj ◽  
Polona Tominc ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Business Case ◽  
External Factors ◽  
Business Studies ◽  
Process Characteristics ◽  
Business Software ◽  
Organisational Process ◽  
Acceptance Model

The labour market requires the knowledge and skills for usage of enterprise resource planning (ERP) solutions from graduates of business studies – future employees. Because ERP solutions are the most frequently used business software in organisations in all industries, more and more schools are incorporating them in their courses. Teaching real business case problem-solving in classrooms, using these solutions require innovative and adapted teaching methods. Because of this, schools need to know what the attitudes of students toward these solutions are. The main objective of the chapter is, therefore, the identification of important external factors that contribute to the acceptance of ERP solutions among economic and business studies students and that shape student intentions to use this knowledge in the future. The conceptual model of our research is based on the technology acceptance model (TAM), extended by identified important external factors that refer to students' characteristics, organisational-process characteristics, as well as system and technological characteristics.

scholarly journals Student Satisfaction and Continuance Model of Enterprise Resource Planning (ERP) System Usage

2019 ◽  
Vol 14 (01) ◽  
pp. 71
Author(s):  
Weli Weli
Keyword(s):  
Technology Acceptance ◽  
Student Satisfaction ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Partial Least Square ◽  
Perceived Ease Of Use ◽  
Erp System ◽  
Acceptance Model

The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.

An Emergent Model of End-users' Acceptance of Enterprise Resource Planning Systems

2015 ◽  
Vol 26 (4) ◽  
pp. 44-66 ◽  
Author(s):  
Fiona Fui-Hoon Nah ◽  
Xin Tan
Keyword(s):  
Theoretical Model ◽  
Enterprise Resource Planning ◽  
Personal Characteristics ◽  
Resource Planning ◽  
User Acceptance ◽  
End Users ◽  
Erp Systems ◽  
Erp System ◽  
Grounded Theory Research ◽  
Large Institution

The success of Enterprise Resource Planning (ERP) implementation depends, to a large extent, on end-users' acceptance of ERP systems, which in turn affects the intensity and nature of system use. To understand the phenomenon underlying end-users' acceptance of ERP systems, the authors conducted a grounded theory research in a large institution that implemented an ERP system. Through systematic coding and content analysis, the authors inductively derived a theoretical model to explain end-users' acceptance of ERP systems. Three categories – beliefs about the system, changes in job scope, and social influence – emerged from the data as direct antecedents of user acceptance. The data also suggest that “beliefs about the system” mediates the influence of “training and support” and “personal characteristics” on user acceptance, whereas “personal characteristics” moderate the influence of “changes in job scope” on user acceptance. The theoretical model that emerged from this qualitative study extends existing models of user acceptance by providing a more complete understanding of end-users' acceptance of ERP systems.

Enterprise Resource Planning Acceptance Model (ERPAM)

2013 ◽  
pp. 407-432
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

Enterprise Resource Planning Acceptance Model (ERPAM)

2012 ◽  
pp. 179-204
Author(s):  
Simona Sternad ◽  
Samo Bobek
Keyword(s):  
Technology Acceptance ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
External Factors ◽  
Mature Stage ◽  
Erp Systems ◽  
Erp System ◽  
Actual Use ◽  
Using Data ◽  
Acceptance Model

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.

scholarly journals Determination the Factors that Affect the Use of Enterprise Resource Planning Information System through Technology Acceptance Model

2016 ◽  
Vol 11 (10) ◽  
pp. 91 ◽  
Author(s):  
Akca Yasar ◽  
Gokhan Ozer
Keyword(s):  
Information System ◽  
Information Systems ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Acceptance Model

In order to survive in today’s global competitive environment, businesses have to use information systems during management and production processes. Technology Acceptance Model (TAM) is developed by Davis (1989). According to this model, the use of a new information system depends on perceived ease of use and perceived usefulness variables. This study analyzes the factors that affect the use of Enterprise Resource Planning (ERP) software, which is an information system, in the frame of TAM variables. 236 companies that use these information systems participated in the survey. It is determined that, eleven independent variables, which are taken into consideration in the scope of user characteristics, innovative characteristics, organizational and environmental characteristics factors, have statistically meaningful and positive effect on perceived ease of use and perceived usefulness which represent TAM parameters. Similarly, it is determined that, perceived ease of use and perceived usefulness have a positive and statistically meaningful effect on the use of ERP.

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