scholarly journals An Application of the Theory of Planned behavior (TBP) in describing Customers’ Use of Cash Cards in Points of Sale (POS)

2012 ◽  
Vol 2 (6) ◽  
pp. 239
Author(s):  
Mohammad Haghighi ◽  
Elnaz Rahrovy ◽  
Hadi Vaezi

This paper aims to investigate the use of cash cards in points of sale (POS), applying the theory of planned behavior. A field survey was conducted in Tehran, Iran. Data was collected and analyzed from 163 customers who have referred to chain stories in the area of Tehran. Findings indicate that the theory of planned behaviour is a suitable instrument to predict using cash cards by customers. In addition, multiple regression analysis revealed that attitude towards cash cards, subjective norms and perceived behavioural control have a positive and significant impact on intention to use cash cards by customers. Managers should consider various facets of customer decision-making process and try to enhance quality of provided payment services to satisfy customers. Key­words: Cash card, Consumer behavior, Service quality, Tehran

2020 ◽  
Vol 6 (6) ◽  
pp. 1209
Author(s):  
Robbi Rodliyya Zahro ◽  
Sunan Fanani

This study aims to determine the effect of the Theory of Planned Behavior and knowledge of the intention to invest in the assembly of the Taklim Muhammadiyah Sub-District of Sukomanunggal Surabaya. Primary data retrieval in this study used a questionnaire with a sample of 40 taklim assemblies in Sukomanunggal sub-district, Surabaya. The characteristics of the sample in this study were the pilgrims who attended the recitation in the assembly of taklim Muhammadiyah, Sukomanunggal, Surabaya. The sampling technique is Non-Probability Sampling and Simple Random Sampling. This study uses a quantitative approach with multiple linear regression analysis. The endogenous variable in this study is the intention to invest, while the exogenous variable used is part of the Theory of Planned Behavior which consists of attitudes, subjective norms, and Perceived Behavior Control and Knowledge. The results of this study indicate that simultaneously and partially attitudes, subjective norms, Perceived Behavior Control, and knowledge have a significant effect on the intention to invest in the assembly of taklim members of Muhammadiyah, Sukomanunggal District, Surabaya. Suggestions for further research to add to the scope of research subjects so that more general information can be obtained about related research, and using other variables outside of this research variable because it should be suspected that there are still several other factors that can influence intention to invest.Keywords: Theory Of Planned Behaviour, Knowledge, Infaq, Intention


2018 ◽  
Vol 9 (1) ◽  
Author(s):  
Kurnia Rizki Amanda ◽  
MI Mitha Dwi Restuti

Abstract The information system is a set of related components which serves to collect, process store, and distribute information either done manually or with the aid of a computer to generate information that is useful in decision making. This study aims to examine the factors that affect interest in the use of computerized information systems by perpetrators of Small and Medium Enterprises (SMEs) for decision making by using three variables of the Theory of Planned Behaviour proposed by Ajzen (1991) which are attitude, subjective norms, and perceived behavior control. Fifty-two SMEs in Salatiga have been surveyed and used as a sample. Results from multiple regression analysis showed that perceived behavior control variables affect the interest of the use of computerized information systems. The results showed that the SMEs believe that the use of computerized information systems is easy to do so that SMEs are interested in using the computerized information systems.While the attitude and subjective norm does not affect the interest in the use of computerized information systems, which means that the SMEs have the notion that using computerized SI is not important and the perception of the people around did not affect the interest of SMEs to use the computerized information system. Keywords: Interest in the use of computerized information systems; Small and Medium Enterprises (SME); Theory of Planned Behaviour


Author(s):  
Yasser D. Al-Otaibi ◽  
Luke Houghton

The purpose of this study is (1) to examine Australian university students' awareness of the benefits of Web 2.0 technologies and (2) to investigate the factors that influence students to adopt Web 2.0 technologies to supplement in-class learning, using the theoretical foundations of both Theory of Planned Behaviour (TPB) and Decomposed Theory of Planned Behaviour (DTPB). Findings indicated that most students in this study's sample were aware of the benefits of Web 2.0 technologies to supplement in-class instructions. The findings also indicated that students' attitude, subjective norms, and perceived behavioural control were strong determinants of their intention to use Web 2.0 technologies.


Author(s):  
Zainol Bidin ◽  
Mohd Farid Asraf Md Hashim ◽  
Zakiyah Sharif ◽  
Faridahwati Mohd. Shamsudin

Purpose – This study sought to investigate the factors that influence students’ intention to use the Internet for academic purposes in Universiti Utara Malaysia. This study applies theory of planned behaviour (TPB) as the base model. The model employed the original variables from the theory i.e. attitudes, subjective norms, perceived behavioural control and intention.   Method – A survey involving of questionnaires was conducted among 369 public university students. Multiple regression was employed to examine the factors influencing intention to use the Internet for academic purposes.   Findings – Results revealed that the variables attitude, subjective norms, and perceived behavioural control are statistically significant in influencing intention to use the Internet for learning purposes. It was also found that 38% of the variance in students’ intention to use the Internet is cumulatively explained by their attitude, subjective norms, and perceived behavioural control.   Significance – The paper provides useful scientific insight into the relationships between attitude, subjective norms and perceived behavioural control variables towards intention to use the Internet for academic purposes. The findings can be used to promote the use of Internet among students in enhancing their learning experience.


2021 ◽  
Vol 6 (1) ◽  
pp. 34-51
Author(s):  
Putu Ayuni Kartika Putri Suardana ◽  
Agus Fredy Maradona

Skeptisisme membayar pajak adalah pandangan wajib pajak yang cenderung meragukan pembayaran pajak. Tujuan penelitian ini untuk mengetahui pandangan wajib pajak dalam membayar pajak dan skeptisisme yang timbul dalam membayar pajak. Teori yang digunakan dalam penelitian ini adalah Theory of Planned Behavior (TPB). Jenis data yang digunakan dalam penelitian ini adalah data kualitatif yang merupakan data-data berupa informasi yang diperoleh dari wawancara dengan informan penelitian. Sumber data yang digunakan terbagi menjadi dua yaitu data primer dan data sekunder. Berdasarkan hasil penelitian, baik dari wajib pajak maupun otoritas pajak memandang kewajiban membayar pajak sebagai bentuk kontribusi wajib yang tidak akan kembali dalam bentuk manfaat yang diperoleh secara langsung. Berdasarkan aspek theory of planned behaviour, sikap terhadap perilaku wajib pajak cenderung menanggapi hal yang tidak disenangi atau bersikap negative sehingga semakin besar skeptisisme wajib pajak yang muncul. Keyakinan wajib pajak mengenai sulitnya untuk tidak membayar pajak adalah bentuk kontrol perilaku karena pemeriksaan dan pengawasan yang dilakukan dapat mengendalikan perilaku mereka. Namun kondisi yang sebenarnya yang memunculkan keraguan membayar pajak ini tidak didukung oleh norma subjektif sehingga menunjukkan keraguan membayar pajak tidak semata-mata dikarenakan adanya tekanan sosial. Dalam hal ini kecenderungan bersikap skeptis dalam membayar pajak dikarenakan keyakinan dari dalam diri individu yang membentuk sikap terhadap perilaku dan kontrol perilaku yang dipersepsikan.


Kybernetes ◽  
2019 ◽  
Vol 48 (8) ◽  
pp. 1565-1585
Author(s):  
Ali Vafaei-Zadeh ◽  
Ramayah Thurasamy ◽  
Haniruzila Hanifah

Purpose This paper aims to investigate the impact of perceived price level and information security awareness on computer users’ attitude. Moreover, this study aims to investigate the effect of attitude, subjective norms and perceived behavioral control (PBC) on intention to use anti-malware software. Design/methodology/approach Data were collected using a structured questionnaire from 225 students of five public universities in Malaysia. Purposive sampling technique was used in this study. AMOS 24 was used to test the research framework using a two-step approach. Findings Findings give support to some of the hypotheses developed with R2 values of 0.521 for attitude and 0.740 for intention. Perceived price level had a negative effect on attitude while information security awareness had a positive effect on attitude and intention. Attitude, subjective norms and PBC were all positively related to intention, but perceived price level did not affect intention. This suggests that benefits of using anti-malware are more than its price value. Therefore, the price has no direct effect on intention to use. Research limitations/implications University computer networks are as open and inviting as their campuses. Therefore, this research can be helpful to the universities to safeguard their networks and encourage the students to use anti-malware. However, using anti-malware software will enable an individual to identify and prioritize security risks, quickly detect and mitigate security breaches, improve the understanding of security gaps and safeguard the sensitive data by minimizing the risks related to malware. Originality/value This study ventured to model the information security behavior of anti-malware usage by individual users by using the theory of planned behavior with the addition of two new variables, perceived price level and information security awareness to explain the behavior better.


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