The Effects of Social Capital on Organizational Citizenship Behavior of Social Welfare Workers and the Mediating Effect of Job Satisfaction

Contemporary businesses usually pay considerable attention to improve their employee work abilities, by paying attention to aspects of human resources. This study analyzes the effect of organizational climate, organizational citizenship behavior and transformational leadership as aspects that are predicted to increase job satisfaction and work morale. Sampling was taken using a non-probability sampling method, and through a Likert Scale with the questionnaire being distributed to 96 employees. The results of regression analysis show that there are significant effects of job satisfaction on work morale (t=2.706 and p=0.008 ≤ 0.05), organizational climate on job satisfaction (t=6.701; p=0.000≤0.05), and organizational citizenship behavior on job satisfaction (t=3.295; p=0.001≤0.05). In examining the mediating effect, the findings showed that there were significant effects of organizational climate on work morale through job satisfaction (t=2.492; p=0.015≤0.05), organizational citizenship behavior on work morale with job satisfaction interventions (t=2.311; p=0.023≤0.05). However, the study found that there was neither any significant effect of transformational leadership on job satisfaction nor transformational leadership on work morale with job satisfaction mediation. In theoretical term, the findings emphasize the importance of job satisfaction in forming company climate and employee morale. In practical side, this study found a basis for managerial level to pay more attention to job satisfaction in workplace as it also reflects an atmosphere that provides a combination of inside and outside work.

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A Study on the Effect of Motivation on Job Satisfaction and Job Emotion in Chinese Private Enterprises: Focusing on Mediating Effect of Organizational Citizenship Behavior

Journal of CEO and Management Studies ◽

10.37674/ceoms.24.1.15 ◽

2021 ◽

Vol 24 (1) ◽

pp. 289-309

Author(s):

Yangyang Zhang ◽

◽

Jae-Hoon Song

Keyword(s):

Job Satisfaction ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Mediating Effect ◽

Citizenship Behavior ◽

Private Enterprises

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The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance

Journal of Management Development ◽

10.1108/jmd-11-2016-0250 ◽

2017 ◽

Vol 36 (10) ◽

pp. 1283-1293 ◽

Cited By ~ 21

Author(s):

Sri Indarti ◽

Solimun ◽

Adji Achmad Rinaldo Fernandes ◽

Wardhani Hakim

Keyword(s):

Job Satisfaction ◽

Organizational Commitment ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Mediating Effect ◽

Citizenship Behavior ◽

Empirical Literature ◽

Equation Modeling ◽

Future Research ◽

Content Type

Purpose The purpose of this paper is to know whether organizational citizenship behavior mediates the effects of personality, organizational commitment, and job satisfaction. Design/methodology/approach This research was conducted in the city of Makassar with the entire population being lecturer with the status from a permanent lecturer foundation. By using the Slovin formula, a sample of 295 respondents was obtained. Structural equation modeling (SEM) was used as an inferential statistical analysis technique to test the hypothesis of the research. Findings The results of the study found the mediating effect (indirect effect) of variable organizational citizenship behavior was found in between personality, organizational commitment and job satisfaction on performance, which thus indicates that the higher the personality, organizational commitment and job satisfaction the higher the performance, and if mediated, organizational citizenship behavior is also higher. Originality/value Organizational citizenship behavior research has been conducted on student classroom and career success. Additionally, organizational citizenship behavior has been researched for a critical review of the theoretical and empirical literature, which has provided suggestions for future research. Thereby, on paper originality the variables shown to be used are personality, organization commitment, job satisfaction, organizational citizenship behavior, and performance. Furthermore, the method used in this research is the SEM. The investigation was performed at two private colleges in Indonesian Muslim University and Muhammadiyah University Makassar, South Sulawesi, Indonesia, where no studies were conducted on the same topic previously.

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Organizational Justice and Organizational Citizenship Behavior: The Mediating Effect of Work Satisfaction

Jurnal Analisis Bisnis Ekonomi ◽

10.31603/bisnisekonomi.v19i1.3843 ◽

2021 ◽

Vol 19 (1) ◽

pp. 1-14

Author(s):

Susi Widjajani ◽

Fitri Rahmawati ◽

Eka Yulianti

Keyword(s):

Job Satisfaction ◽

Organizational Justice ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Sampling Technique ◽

Mediating Effect ◽

Citizenship Behavior ◽

Validity And Reliability ◽

Village Communities ◽

The Village

The use of village funds in 2020 is prioritized to finance the implementation of programs and activities in the field of development and empowerment of village communities. In order for the use of village funds to be managed optimally, organizational citizenship behavior (OCB) from the Village Apparatus is needed as the implementer. OCB behavior willemerge if Village Apparatus feel the existence of organizational justice and are satisfied with their work. This study aims to examine the mediating role of job satisfaction on the effect of organizational justice on OCB. The study population was 94 village apparatus in the Village Government of Padureso District, Kebumen Regency. The sampling technique used census techniques and data analysis using Path Analysis. The questionnaire used was adopted from previous research and its validity and reliability were tested. The results showed that there was an indirect influence between organizational justice on OCB, with job satisfaction as the mediating variable. The implication of this research is that there is a positive relationship between employees (village apparatus) and the organization if employees feel justice in the organization and job satisfaction

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Servant Leadership, Volunteer Retention, and Organizational Citizenship Behavior in Nonprofit Organizations: Examining the Mediating Role of Job Satisfaction

Nonprofit and Voluntary Sector Quarterly ◽

10.1177/08997640211057409 ◽

2021 ◽

pp. 089976402110574

Author(s):

Nor Syamaliah Ngah ◽

Nor Liza Abdullah ◽

Norazah Mohd Suki

Keyword(s):

Job Satisfaction ◽

Servant Leadership ◽

Nonprofit Organizations ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Mediating Effect ◽

Citizenship Behavior ◽

Equation Modeling ◽

Volunteer Retention ◽

The Relationship

Nonprofit organizations (NPOs) face great challenges in attracting and retaining volunteers due to the short-term nature of most voluntary posts. This study examines the mediating effect of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs among university students in the context of a developing nation. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach reveals that job satisfaction is the most important predictor of volunteer retention in NPOs. Moreover, the significantly mediating effects of job satisfaction on the relationship between servant leadership and volunteer retention and organizational citizenship behavior in NPOs is evinced. Volunteers report being highly satisfied with the NPOs’ communication of their vision and mission and confirm that they are provided with support networks when volunteer-related problems occur and when they are autonomous in fulfilling their volunteer assignments.

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The Effect of Innovation and Participation as Workplace Values on Job Satisfaction and the Mediating Effect of Psychological Ownership

SAGE Open ◽

10.1177/21582440211061530 ◽

2021 ◽

Vol 11 (4) ◽

pp. 215824402110615

Author(s):

Mustafa Aslan ◽

Hulya Atesoglu

Keyword(s):

Job Satisfaction ◽

Organizational Behavior ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Mediating Effect ◽

Psychological Ownership ◽

Citizenship Behavior ◽

Organizational Variables ◽

Mediating Role ◽

Workplace Values

Job satisfaction is an important construct in the organizational behavior domain because it affects several organizational variables, such as performance, organizational citizenship behavior, and organizational commitment. This study investigates the effect of innovation and participation as workplace values on job satisfaction and the mediating role of psychological ownership. Participants ( N = 316) were adults working at different hotels in Antalya, Turkey. The results show innovation and participation as workplace values manifest their effects on job satisfaction through psychological ownership. Moreover, psychological ownership, along with participation, is one of the best estimators of job satisfaction, while participation is the best estimator of psychological ownership among studied variables.

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