scholarly journals Project-service Solutions in the Yacht Industry: A Value-Chain Analysis

10.5772/57331 ◽  
2013 ◽  
Vol 5 ◽  
pp. 52 ◽  
Author(s):  
Davide Aloini ◽  
Riccardo Dulmin ◽  
Valeria Mininno ◽  
Simone Ponticelli
Keyword(s):  
Value Chain ◽  
Customer Value ◽  
Economic Trend ◽  
Value Chain Analysis ◽  
Life Cycle Stages ◽  
Organizational Perspective ◽  
Chain Analysis ◽  
Multiple Case ◽  
Service Infusion ◽  
Project Life

In recent years, the increased provision of bundled products and services has become an increasingly relevant economic trend for manufacturers in achieving competitive advantage. The project environment has not been left untouched by this economic trend, in particular throughout the delivery of integrated project-service solutions in all project life cycle stages. Innovative value offerings encompass a complex network of suppliers and subcontractors that is not stable and is arranged in a sporadic and unpredictable manner. Multiple case studies in the yacht industry were conducted to explore the configuration of project-service solutions. The research constitutes an original contribution to studies on servitization adoption in an industrial project context from an inter-organizational perspective. It emerged that SMEs reorganize themselves, in order to provide flexible on-demand solutions to customers, by including all the capabilities within their network. Newly arising professional roles are oriented to the implementation of smart networks and are focused on service infusion in order to provide increased customer value.

Value Creation

2013 ◽  
pp. 188-206
Keyword(s):  
Customer Satisfaction ◽  
Value Chain ◽  
Customer Value ◽  
Use Value ◽  
Value Chain Analysis ◽  
Organizational Capability ◽  
Customer Preferences ◽  
Chain Analysis ◽  
Intangible Factor

The ultimate goal of price value chain analysis is building an organizational capability for developing sustainable response in the market as well as among the consumers. This chapter highlights that the price-value chain is directly associated with the profit and growth of the company that is stimulated by customer preferences on price and brand loyalty. The customer satisfaction is largely influenced by the quality of price, perceived use value of products and services, and the value for money with reference to the prices offered by the firm. Hence, the price-value chain is created by customer satisfaction, perceived use value, loyalty, productive employees of the firm, and competitive advantage in price offerings. Approaches for measuring the customer value as an intangible factor, which has a significant role in influencing the buying decisions is also discussed in this chapter.

Customer Value Chain Analysis

2004 ◽  
Author(s):  
Krista M. Donaldson ◽  
Kosuke Ishii ◽  
Sheri D. Sheppard
Keyword(s):  
Value Chain ◽  
Customer Value ◽  
Quality Function Deployment ◽  
Failure Modes ◽  
Product Development Process ◽  
Design Decision ◽  
Design Teams ◽  
Value Chain Analysis ◽  
Chain Analysis ◽  
Product Definition

Customer Value Chain Analysis (CVCA) is an original methodological tool that enables design teams in the product definition phase to comprehensively identify pertinent stakeholders, their relationships with each other, and their role in the product’s life cycle. By performing CVCA, design teams are better able to recognize diverse product requirements and their relative priority for undertaking Product Definition Assessment and downstream Design for X (DfX) tools, such as Quality Function Deployment (QFD) and Failure Modes and Effects Analysis (FMEA). This paper discusses the evolution of the CVCA in response to the need for a DfX tool which is able to delineate customer needs early in the product development process. A step-by-step guide clarifies the implementation of CVCA with an example. Further, three case studies highlight the tool’s broad utility and important features to support design decision-making, including: 1) confirmation of the product’s business model, 2) recognition of the critical stake-holders, and 3) clarification of the value proposition to be embedded in the product.

Customer Value Chain Analysis

2006 ◽  
Vol 16 (4) ◽  
pp. 174-183 ◽  
Author(s):  
Krista M. Donaldson ◽  
Kosuke Ishii ◽  
Sheri D. Sheppard
Keyword(s):  
Value Chain ◽  
Customer Value ◽  
Value Chain Analysis ◽  
Chain Analysis

scholarly journals Government and Intermediary Business Engagement for Controlling Electronic Waste in Indonesia: A Sustainable Reverse Logistics Theory through Customer Value Chain Analysis

2019 ◽  
Vol 11 (3) ◽  
pp. 732 ◽  
Author(s):  
Hesti Maheswari ◽  
Gatot Yudoko ◽  
Akbar Adhiutama
Keyword(s):  
Value Chain ◽  
Reverse Logistics ◽  
Customer Value ◽  
Electronic Waste ◽  
Value Chain Analysis ◽  
Chain Analysis ◽  
Intermediary Business ◽  
Low Education ◽  
The Government ◽  
Informal Groups

Environmental pollution caused by the improper processing of electronic waste, especially from mobile phones, has increased drastically. Governments in developing countries, including Indonesia, have not been ready to face this problem. Informal groups are reacting very fast, growing and spreading evenly in many places to profit through reverse logistics activities. They dominate the markets of used electronic products. Today, eradicating these groups is impossible due to poverty, low education, and unemployment problems. Competing with them is also useless. Therefore, this research aims to find an engagement model between government and intermediary businesses, both formal and informal, for a sustainable purpose. Before determining the model, we must understand the intermediary businesses’ expectations. Therefore, we interviewed eight respondents that represent each business group and used customer value chain analysis to map them. We found forty-one expectations. Seven are the most common but are difficult to realize since they contradict government regulations. To cope with the urgency of the current situation, we concluded that the government should engage directly with the needs of these businesses, and we recommend three models of engagement i.e., empowerment, collaboration, and involvement.

Strategic Planning Information Systems Enterprise Architecture Planning Method Case Study of Semarang City Public Works Department

2020 ◽  
Vol 2 (1) ◽  
pp. 114-122
Author(s):  
Agustinus Fritz Wijaya ◽  
Mahendra Wahyu Prasetyo
Keyword(s):  
Information Systems ◽  
Value Chain ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Swot Analysis ◽  
Public Works ◽  
Value Chain Analysis ◽  
Application Architecture ◽  
Chain Analysis ◽  
The City

Semarang City Public Works Department is a state-owned enterprise that works in the area of public services in the city of Semarang. Most of the technological conditions in the Public Works Department are still in manual data management, which is hampering business processes from going well. Therefore this research was conducted to design an Information System at the Semarang City Public Works Department using the Enterprise Architecture Planning (EAP) method which includes a SWOT analysis and Value Chain analysis. The existing framework in the Enterprise Architecture Planning (EAP) method can help align the data architecture and application architecture to get the expected results, which is achieving the business objectives of the City of Semarang Public Works Department so that business functions can run by the desired business processes. This research resulted in several proposals for the development of Information Systems and Information Technology in organizations including the development of several applications in the next 5 years.

Value chain analysis of honey bee (Apis mellifera) products in Chitwan, Nepal

2020 ◽  
Vol 7 (1) ◽  
pp. 26-35
Author(s):  
Suman Bhattarai ◽  
Subodh Raj Pandey ◽  
Santosh Kumar Bhattarai ◽  
Rupak Karn ◽  
Suraj Gurung ◽  
...  
Keyword(s):  
Apis Mellifera ◽  
Honey Bee ◽  
Value Chain ◽  
Value Chain Analysis ◽  
Chain Analysis

PEMETAAN RANTAI NILAI IKAN PELAGIS KECIL DI KOTA AMBON

2018 ◽  
Vol 2 (1) ◽  
pp. 15-21
Author(s):  
Yolanda MTN Apituley ◽  
Dionisius Bawole ◽  
Imelda KE Savitri ◽  
Friesland Tuapettel
Keyword(s):  
Value Chain ◽  
Secondary Data ◽  
Pelagic Fish ◽  
Value Chain Analysis ◽  
Small Pelagic Fish ◽  
Fresh Fish ◽  
Chain Analysis ◽  
The Government ◽  
Market Distance ◽  
Role Of The Government

This research was taken in Ambon (Latuhalat and Laha) and in Central Maluku Regency (Waai) in May – July 2018. It was aimed at mapping the value chain of small pelagic fish in Ambon through: 1) mapping of product, financial and information flows and 2). analysis of percentage distribution of small pelagic fish caught. The data used in this study was primary and secondary data, and analyzed by using value chain analysis. The results show that small pelagic fish marketing chain in Ambon consisted of six models with five actors. Each chain is formed due to the conditions and situation of market, resulted by the influencing of catches of fishermen and traders' capital. The broker plays an important role in marketing small pelagic fish in the market and obtaining 10% of the fishermen's catch that can be distributed, both to retailers and cold storage. Fish caught by the fishermen is still fresh in general when arrives in the consumers, because the fishing area is not too far, the market distance with the production centers is also quite close and in general fishermen and traders have understood the importance of maintaining product quality. Even so, the role of the Government in providing marketing facilities and infrastructure is needed so that modern market conditions can be applied in marketing fresh fish in Ambon.

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