scholarly journals The ACLS survey and academic library service

1987 ◽  
Vol 48 (2) ◽  
pp. 63-69
Author(s):  
Ronald H. Epp ◽  
JoAn S. Segal
Keyword(s):  
Academic Library ◽  
Library Service

Conveying Complexity in Contemporary Academic Library Service Models

2020 ◽  
Vol 15 (1) ◽  
Author(s):  
Barbara Sobol
Keyword(s):  
Academic Library ◽  
Library Services ◽  
Service Model ◽  
Library Service ◽  
University Environment ◽  
Campus Engagement ◽  
Service Desk ◽  
Fundamental Goal ◽  
Service Models

This article will provide both practical and critical insights into contemporary library service practices using the UBC Okanagan service model redesign as a case study. In 2018 the service desk at UBC Okanagan Library was redesigned into a service zone with a fundamental goal of increasing the prominence of complex library services. By improving the visibility of research support within a newly conceptualized service zone, we addressed inclusivity through design and staffing practices while facilitating campus engagement through programming. This article offers a contribution to the ongoing discussion of consolidated service models and challenges the profession to continue experimenting with service model design and delivery in order to support diverse library patrons in an increasingly neoliberal university environment.

Web-Scale Discovery Service in Academic Library Environment

2018 ◽  
Vol 7 (1) ◽  
pp. 1-14
Author(s):  
Mahendra Kumar Sahu
Keyword(s):  
Academic Library ◽  
Evaluation Process ◽  
Library Service ◽  
Electronic Journals ◽  
Institutional Repositories ◽  
Discovery Service ◽  
Digital Collection ◽  
Information Repository

Web-Scale Discovery service is the new buzzword of library service in the current environment. It refers to a group of products that index a wide number of resources in various formats and allows users to search for content in the physical collection, print and electronic journals collections, and other resources from a single search box. It has the capacity to connect the researchers more easily with the vast information repository of the library including both locally and hosted content i.e. physical holdings, digital collection, and local institutional repositories. This article defines the concept of Web-Scale Discovery Service and its features. The author tries to illustrate the evaluation process for implementing Web-Scale Discovery Service. He also outlines some of important steps involved while execution.

Distinctive services in academic librarianship

2016 ◽  
Vol 117 (9/10) ◽  
pp. 596-625 ◽  
Author(s):  
Sasekea Harris
Keyword(s):  
American Literature ◽  
West Indies ◽  
Mixed Methods Research ◽  
Academic Library ◽  
Library Service ◽  
The West ◽  
Content Type ◽  
Service Information ◽  
The Usa ◽  
Service Offering

Purpose Collection content is no longer the primary distinctive signifier of excellence in the present libraries. In an information market where technology has increased access to content, thereby providing resources at one’s fingertips, the provision of services is increasingly becoming a distinctive signifier of excellence and quality. In such an open/service-oriented marketplace, what are the services that are signifiers of excellence and consequently distinguish a library? This paper aims to review select literature within the USA to identify the services that are signifiers of excellence and that will consequently distinguish a library in the current era and investigate the extent to which said services identified in the review of the literature are provided by the University of the West Indies (UWI) Mona library, but focus specifically on only those that meet the additional criteria of placing the UWI Mona library as either the first to introduce the service in Jamaica or as the only library in Jamaica with the particular service offering. These two additional criteria provide the added signature or uniqueness essential to being distinguished. Design/methodology/approach Through the use of a mixed methods research, this paper highlights library service offerings considered as distinctive signifiers of excellence within the American literature and also within the UWI Mona Library – that will distinguish a library. Findings This paper reveals services incorporating technology, the library as a place/space, teaching and research and personal attention to users as distinctive signifiers of excellence. In this regard, within the UWI Mona Library, services offered such as the Virtual Reference Service, Extended Opening Service, Halls of Residence Librarian Service, Information Commons Service, Information Literacy Service and the West Indies and Special Collection Research Service were found to incorporate the aforementioned service themes and placed the UWI Mona library as either the first to introduce the service in Jamaica or as the only library in Jamaica with the particular service offering, consequently distinguishing the UWI Mona Library from other academic libraries in Jamaica. Originality/value This paper is of value, as it provides the library and information community with an outline of services that distinguish a library; it offers library managers in Jamaica and the rest of the world the opportunity to compare services in their libraries with that of other libraries as outlined within the literature review as well as within the UWI Mona library; it highlights how the UWI Mona library, an academic library in the Caribbean, compares on the international library scene, with particular reference to the USA; it informs current and potential library users of how the UWI Mona library is trending in service culture and a focus on distinctive services can promote a community of academic library service best practice.

scholarly journals Attitudes of Presidents and Provosts on the University Library

2007 ◽  
Vol 68 (3) ◽  
pp. 213-228 ◽  
Author(s):  
Beverly P. Lynch ◽  
Catherine Murray-Rust ◽  
Susan E. Parker ◽  
Deborah Turner ◽  
Diane Parr Walker ◽  
...  
Keyword(s):  
Higher Education ◽  
Academic Library ◽  
Library Service ◽  
Relevant Model ◽  
American Higher Education ◽  
New Findings ◽  
Essential Components ◽  
New Models ◽  
University Leaders ◽  
The University

This study replicates an investigation conducted by Deborah Grimes in 1992–1993 and published in her 1998 book, Academic Library Centrality. This paper reports the results of interviews conducted in 2004 with the presidents and provosts of six universities and compares them with Grimes’ findings. The analysis shows that major changes have occurred in the attitudes of university leaders toward their libraries during the last decade. These new findings provide direction for library leaders as they seek out new models of library service and reshape old models to fit the current environment of American higher education. The findings also point to the emergence of new competencies, skills, and knowledge as essential components of the job of the library director. The results of this study call into question the applicability of the centrality concept to libraries in universities and indicate the need for research that offers a relevant model for use in those settings.

Web-Scale Discovery Service in Academic Library Environment

2020 ◽  
pp. 216-226
Author(s):  
Mahendra Kumar Sahu
Keyword(s):  
Academic Library ◽  
Evaluation Process ◽  
Library Service ◽  
Electronic Journals ◽  
Institutional Repositories ◽  
Discovery Service ◽  
Digital Collection ◽  
Information Repository

Web-Scale Discovery service is the new buzzword of library service in the current environment. It refers to a group of products that index a wide number of resources in various formats and allows users to search for content in the physical collection, print and electronic journals collections, and other resources from a single search box. It has the capacity to connect the researchers more easily with the vast information repository of the library including both locally and hosted content i.e. physical holdings, digital collection, and local institutional repositories. This article defines the concept of Web-Scale Discovery Service and its features. The author tries to illustrate the evaluation process for implementing Web-Scale Discovery Service. He also outlines some of important steps involved while execution.

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