Job stress, job burnout and job satisfaction: A study of call centres in Jammu and Kashmir

2017 ◽  
Vol 20 (2) ◽  
pp. 51
Author(s):  
Vivek Sharma ◽  
Ajay kumar Chalotra
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Job Burnout ◽  
Jammu And Kashmir ◽  
Call Centres

Job Involvement, Job Stress, Job Satisfaction, and Organizational Commitment and the Burnout of Correctional Staff

2009 ◽  
Vol 37 (2) ◽  
pp. 239-255 ◽  
Author(s):  
Marie L. Griffin ◽  
Nancy L. Hogan ◽  
Eric G. Lambert ◽  
Kasey A. Tucker-Gail ◽  
David N. Baker
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Job Stress ◽  
Emotional Exhaustion ◽  
Positive Association ◽  
Job Involvement ◽  
Job Burnout ◽  
Three Dimensions ◽  
Correctional Staff ◽  
Personnel Shortages

In an era in which rising costs, shrinking budgets, and personnel shortages are common, it is increasingly important to provide a positive work situation to ensure worker stability. Research indicates that job burnout is a negative response that is harmful to the employee and to the organization. Depersonalization, emotional exhaustion, and feeling a lack of accomplishment at work are all dimensions of job burnout. This study examined the association of job involvement, job stress, job satisfaction, and organizational commitment with burnout among correctional staff. The findings highlight the significance of these variables in relation to burnout. Specifically, job satisfaction had an inverse relationship with emotional exhaustion, depersonalization, and a sense of reduced accomplishment at work, whereas job stress had a significant positive relationship with depersonalization and emotional exhaustion. Job involvement also had a positive association with emotional exhaustion, whereas commitment to the organization had no relationship with any of the three dimensions of burnout.

scholarly journals IMPACT OF WORK FAMILY CONFLICT AND JOB STRESS ON UNIVERSITY TEACHERS’ JOB SATISFACTION AND TURNOVER INTENTIONS: MEDIATING ROLE OF JOB BURNOUT

2020 ◽  
Vol 01 (01) ◽  
pp. 1-17
Author(s):  
Hakim Ali Mahesar ◽  
Naveed Iqbal Chaudhry ◽  
Zain Rasool
Keyword(s):  
Job Satisfaction ◽  
Job Stress ◽  
Family Conflict ◽  
Structural Equation ◽  
Turnover Intentions ◽  
Job Burnout ◽  
Equation Modeling ◽  
Mediating Effects ◽  
Work Family Conflict ◽  
Work Family

The idea behind this research is to empirically examine relationship between causes (Work-Family Conflict & Job Stress) and consequences (Job Satisfaction & Turnover Intention) of Job Burnout along with its mediating effects in higher educational context of Punjab, Pakistan. The professors, associate professors, assistant professors and lecturers that belongs to different universities in province Punjab of Pakistan were targeted population. Structured and self-administered questionnaire was used to collect the data from six hundred and ten teachers. SEM (Structural Equation Modeling) was used to analyze data. The current study concludes significant relationships between all the aforesaid causes and consequences of Job Burnout except relationship between Job Satisfaction and Job Stress. Furthermore, Job Burnout portrayed its mediating effects between them. This study imparts the management and administration of the higher education institutions in uncovering and eliminating the harms of Job Burnout.

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