Determinants of Youth Friendly Services Influencing Client Satisfaction: A Study of Client's Perspectives in India

2013 ◽  
Vol 4 (2) ◽  
pp. 221 ◽  
Author(s):  
Sunil Mehra ◽  
Ruchi Sogarwal ◽  
Vandana Nair ◽  
Mahasweta Satpati ◽  
Ramanand Tiwari ◽  
...  
Keyword(s):  
Client Satisfaction ◽  
Youth Friendly ◽  
Youth Friendly Services

Factors affecting utilization of youth friendly health services in Lagos State, Nigeria

2017 ◽  
Vol 31 (2) ◽  
Author(s):  
Toriola Temitope Femi-Adebayo ◽  
Yetunde Kuyinu ◽  
Olusola Adedeji Adejumo ◽  
Olayinka Goodman
Keyword(s):  
Health Services ◽  
School Attendance ◽  
Health Facilities ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Lagos State ◽  
The Mean ◽  
The Government ◽  
Youth Friendly ◽  
Youth Friendly Services

AbstractBackgroundYouth friendly health services (YFHS) are services that attract, respond to the needs of and retain young people for continuing care. This study was conducted to determine the factors affecting utilization of government (GYFF) and non-governmental youth friendly facilities (NGYFF) in Lagos state, Nigeria.MethodsA descriptive cross-sectional study was conducted. A total of 543 adolescents aged 15–24 years, between August 1, 2014 and October 31, 2014 were consecutively recruited from 10 (five government and five non-governmental) youth friendly health facilities that had been in operation for at least 6 months prior to the study. Logistic regression was used to determine predictors of utilization of youth friendly health facilities.ResultsOverall, the mean age of respondents was 17.9 ± 2.8. However, the mean age of respondents at GYFF (18.5 ± 3.0) was significantly higher than those at NGYFF (17.1 ± 2.5) (p < 0.001). Of the 567 youths enrolled, 196 (34.6%) had good utilization of youth friendly facilities (YFF) (34% from the GYFF and 35.2% from the NGYFF). Marital status, school attendance, having a baby, satisfaction with visit, perception that information shared was kept confidential and accessibility of the youth friendly services were associated with utilization of YFF (p < 0.05). Confidentiality and access to facilities were predictors of utilization of YFF.ConclusionThere is poor utilization of both government and non-governmental youth friendly services in Lagos, Nigeria. There is a need for both the government and private sector to harmonize resources aimed at encouraging utilization of YFF in Lagos, Nigeria.

scholarly journals Toward Youth Friendly Services: A Survey of Young People in Primary Care

2007 ◽  
Vol 22 (6) ◽  
pp. 775-781 ◽  
Author(s):  
Dagmar M. Haller ◽  
Lena A. Sanci ◽  
George C. Patton ◽  
Susan M. Sawyer
Keyword(s):  
Primary Care ◽  
Young People ◽  
Youth Friendly ◽  
Youth Friendly Services

scholarly journals Determinants of Contraceptives Uptake among Adolescents’ Girls Aged 14-19 Years in Homa Bay County

2021 ◽  
Vol 4 (1) ◽  
pp. 1-15
Author(s):  
Stephen Owende Owoko ◽  
Eddy Okoth Odari ◽  
Daniel Mokaya
Keyword(s):  
Reproductive Health ◽  
Sexually Transmitted Infections ◽  
Adolescent Girls ◽  
Health Facilities ◽  
Cross Sectional Survey ◽  
Health Service Provision ◽  
Sexually Transmitted ◽  
Unintended Pregnancies ◽  
Youth Friendly ◽  
Youth Friendly Services

Introduction. Adolescents are individuals aged between 10-19 years. This phase is characterised by rapid growth, sexual maturation, and sexual exploration. These behaviours expose sexually active adolescent girls to a greater risk of unintended pregnancies, unsafe abortion, and sexually transmitted infections. This study aimed to assess the determinants of contraceptives uptake among adolescent girls in Homa Bay County in Kenya with specific objectives assessing the level of awareness, uptake as well as evaluating the factors affecting the sexual & reproductive health service provision to adolescent girls in the region. Result: A cross-sectional survey was done targeting 385 girls and 32 health facilities. The response rate was 100%, with the level of knowledge on contraceptives at 97.6%. The main sources of knowledge on contraceptives were from teachers in schools (30%), peers (17.2%) and media. 70% of the respondents were in a heterosexual relationship of which 58.6% preferred male condom use as their contraceptive method of choice, while the use of pills was the least at 0.6%. The majority (57.9%) of the girls did not practice safer sex exposing them to a higher risk of Sexually transmitted infections and unintended pregnancies. Discussions: The level of contraceptive uptake significantly varied from one sub-county to the other (p < 0.005), with the sub-counties in the Islands of Lake Victoria such as Suba sub-counties having up to 80% lesser chance of their girls using any form of contraceptives (OR = 0.2; CI: 0.2–0.8). Major barriers were the fear of side effects (51.8%) and self-stigmatisation (13.4 %). Health facilities were the main source of contraceptives (77.1%); however, the study noted a lack of youth-friendly services that would favour increased access. Further, there was a complete lack of knowledge on adolescent sexual and reproductive health policies and procedures among the girls (39.6%). Conclusion: Misinformation, cultural perception on the use of contraceptives among adolescents, and lack of youth-friendly services in health facilities are key drivers to the underutilisation of contraceptives by adolescent girls in Homabay county. Adolescents from the island stand a higher risk of non-utilisation of contraceptives compared to their mainland counterparts. Recommendations: There is a need for strengthened youth-friendly comprehensive sexual health education and services in all health facilities with more emphasis on risk reduction interventions and sensitisation of young girls on the available policies. Mechanisms should be availed, specifically to reach the “hard to reach” adolescent populations in the islands.

scholarly journals Contributions of Youth Centers to the Development of Young People in Ethiopia

2021 ◽  
Vol 16 (2) ◽  
pp. 61-89
Author(s):  
Belay Tefera ◽  
Melese Getu ◽  
Befekadu Zeleke ◽  
Yekoyealem Dessie
Keyword(s):  
Young People ◽  
Youth Development ◽  
Positive Youth Development ◽  
Service Providers ◽  
Youth Centers ◽  
Global Initiative ◽  
Improve Service Quality ◽  
Youth Friendly ◽  
Youth Friendly Services

There has been a global paradigm shift in conceptualizing how best young persons can be assisted from a conventional deficit-based approach of targeting youth  to a more enabling approach of promoting their strengths and competencies. Establishment of youth centers was one such global initiative meant to catalyze positive youth development through supervised and youth-friendly services. In recognition of this, several youth centers have been established in Ethiopia in the last few decades. This research was thus conducted to examine contributions of these centers to the development of young people. Data were collected through questionnaire from a sample of 2,165 participants (service providers and service users) and observation of 94 youth centers drawn from all regions of the country. Findings indicated that the contributions of youth centers were generally minimal in terms of promoting overall positive youth development. Some evidence even showed that youth centers could serve as a platform for acquiring undesirable behaviors among the youth mainly because supervisory and follow up services were not evident. While expanding establishment of youth centers is indeed commendable to ensure access to the greater majority of youth, the need to improve service quality, however, is a priority concern for the relevant actors.

scholarly journals Photovoice as a research, advocacy, and harmonization tool for refugee and local youth in Turkey

2021 ◽  
Vol 31 (Supplement_3) ◽  
Author(s):  
O Karadag Caman ◽  
DI Ceyhan ◽  
I Sumbuloglu ◽  
S Karabey ◽  
Y Ben Amor
Keyword(s):  
Health Care ◽  
Young People ◽  
Health Information ◽  
Digital Health ◽  
Health Problems ◽  
Youth Health ◽  
Health Technologies ◽  
Access To Health ◽  
Youth Friendly ◽  
Youth Friendly Services

Abstract Background Turkey has millions of refugee and local youth, who share common youth health problems. As part of the REACH Project, this study aimed to assess youth's access to health information, health care, and healthy environments, in addition to their perspectives on using digital health technologies. Methods We used photovoice, a community based participatory research approach, and worked with 4 mixed (refugee and local) youth groups between the ages of 15 to 24 in Istanbul. Each youth group met with the research team and a professional photographer before data collection. Young people then took photos of barriers and facilitators regarding their access to health information, health care, and digital health technologies, in addition to their health problems. This was followed by focus group-like discussions, where young people discussed the photos and their meanings for them. Content analysis was used for data analysis and findings were shared with stakeholders via photo exhibits, panels, and policy briefs for advocacy purposes. The study was funded by TaiwanICDF and Columbia University. Results Findings showed that youth had a wide range of physical, social and mental health problems coupled with problems in accessing health information and youth-friendly services. Problems with social determinants of health were more prominent for refugees. Although youth often used the internet to access information, their experiences with digital health technologies were very limited. Conclusions Our study findings indicated that despite legal rights to access health care for all youth, refugee youth faced more barriers in accessing information and services. On the other hand, refugee and local youth showed similarities regarding common youth health problems and access to youth-friendly services. The photovoice approach enabled active participation and created a shared environment for refugee and local youth to discuss their mutual problems and understand each other. Key messages Photography is a communication tool that acts as a bridge between participants, researchers, and decision makers. Photovoice, as a participatory approach, creates a learning environment for both participants and researchers.

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