scholarly journals The use of Gamification in Knowledge Management Processes: A Systematic Literature Review

2019 ◽  
Vol 8 ◽  
pp. 1662-1679
Author(s):  
Marta Correia Sampaio ◽  
◽  
Maria José Sousa ◽  
Andreia Dionísio ◽  
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Management Processes ◽  
Knowledge Management Processes

Key knowledge management processes for innovation: a systematic literature review

2016 ◽  
Vol 46 (3) ◽  
pp. 386-410 ◽  
Author(s):  
Vítor Costa ◽  
Samuel Monteiro
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Knowledge Acquisition ◽  
Systematic Literature Review ◽  
Knowledge Process ◽  
Content Type ◽  
Knowledge Processes ◽  
Management Processes ◽  
Scientific Papers ◽  
Knowledge Management Processes

Purpose The purpose of this paper is to review current literature on knowledge management processes considering the relationship between the key knowledge processes of acquisition, sharing, storage, codification, creation, application and different types of innovation, through a systematic literature review. Design/methodology/approach This study follows systematic review protocols for management and organisational sciences and analyses 45 full papers on knowledge management processes and innovation. Findings Results not only show that all knowledge processes can directly support innovation but also that other organisational variables (e.g. organisational learning, absorptive capacity) mediate this relationship. Moreover, knowledge creation and knowledge application appear as two central processes through which knowledge acquisition, sharing, codification and storage influence innovation. Knowledge acquisition and knowledge sharing are the most frequently studied knowledge processes. The majority of the sample papers present traditional innovation definitions (product vs process, radical vs incremental and technical vs administrative). However, organisational innovation, innovation capability and innovation performance approaches emerge from the papers’ analysis. Research limitations/implications The present review includes major scientific papers; however, the search is limited to the Web of ScienceTM platform. Originality/value This literature review analyses high-quality, peer-reviewed papers, following a systematic methodology that can be tested and updated. Papers were divided based upon the knowledge process(es) being analysed and the innovation type/approach, providing a twofold contribution to knowledge management and innovation literature.

Knowledge Management Processes in Enterprise Systems

2013 ◽  
pp. 160-181
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Enterprise Systems ◽  
Journal Articles ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Conference Papers

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.

scholarly journals KNOWLEDGE MANAGEMENT CYCLE: A SCIENTIFIC LITERATURE REVIEW

2018 ◽  
Author(s):  
Mirna Kordab ◽  
Jurgita Raudeliūnienė
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Scientific Literature ◽  
Management Process ◽  
Management Processes ◽  
Management Concept ◽  
Management Cycle ◽  
Knowledge Management Processes

Recently the knowledge management processes are analysed as the main source of uniqueness for the organisations, while they are facing the challenge of implementing the most efficient processes that affect their performance (Chang, Hsu, & Yen, 2012; Kianto, Vanhala, & Heilmann, 2016; Raudeliūnienė & Meidutė-Kavaliauskienė, 2016; Raudeliūnienė, Davidavičienė, & Jakubavičius, 2018; Känsäkoski, 2017). The scientists distinguish different combinations of knowledge manage-ment processes in approaching the knowledge management process and analysis has shown that knowledge management processes, studied by most scientists, do not have a clear knowledge man-agement structure (García-Fernández, 2015; Raudeliūnienė et al., 2018). The purpose of this study is to examine the knowledge management concept and knowledge management cycle considering the different interpretations of scientists. The study is grounded on scientific literature review.

Knowledge Management Processes in Enterprise Systems

2013 ◽  
pp. 1-24
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Enterprise Systems ◽  
Journal Articles ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Conference Papers

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.

scholarly journals Knowledge management in health: a systematic literature review

2012 ◽  
Vol 20 (2) ◽  
pp. 392-400 ◽  
Author(s):  
Elyrose Sousa Brito Rocha ◽  
Patricia Nagliate ◽  
Claudia Elisangela Bis Furlan ◽  
Kerson Rocha Jr ◽  
Maria Auxiliadora Trevizan ◽  
...  
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Action Planning ◽  
Management Systems ◽  
Inclusion Criteria ◽  
Management Processes ◽  
Management Application ◽  
Interest In Research

Knowledge has been used as a resource for intelligent and effective action planning in organizations. Interest in research on knowledge management processes has intensified in different areas. A systematic literature review was accomplished, based on the question: what are the contributions of Brazilian and international journal publications on knowledge management in health? The sample totaled 32 items that complied with the inclusion criteria. The results showed that 78% of journals that published on the theme are international, 77% of researchers work in higher education and 65% have a Ph.D. The texts gave rise to five thematic categories, mainly: development of knowledge management systems in health (37.5%), discussion of knowledge management application in health (28.1%) and nurses' function in knowledge management (18.7%).

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

scholarly journals The Psychology behind Knowledge Hiding in an Organization

2021 ◽  
Vol 11 (2) ◽  
pp. 57
Author(s):  
Roksana Binte Rezwan ◽  
Yoshi Takahashi
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Personal Goals ◽  
Psychological Process ◽  
Personal Goal ◽  
Second Stage ◽  
Management Literature ◽  
Two Stages ◽  
Knowledge Hiding

This study aimed to understand the psychological process behind employees’ knowledge hiding (KH) behaviors in organizations. KH is an intentional act of concealing knowledge when it is requested by a colleague and can lead to counterproductive consequences for the organization. Therefore, this study synthesized previous studies (n = 88) on KH through a systematic literature review. We used the cognitive–motivational–relational (CMR) theory of emotion to create a framework for the studies’ findings. Based on the framework, the psychological process behind KH has two stages—personal goal generation and the knowledge-request event appraisal process, each of which contains its own CMR process. In the first stage, an individual’s internal and external attributes related to the organization shape their personal goals. In the second stage, an individual appraises the features of a knowledge-request event in terms of both their personal goal and the internal and external attributes that created the goal. If the knowledge request is appraised as harmful for the personal goal, emotion arises and leads to the manifestation of KH. This study contributes to the knowledge management literature as, to our knowledge, it is the first to propose a CMR theory-based framework to understand the overall psychological process behind KH.

scholarly journals The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 18
Author(s):  
Tuana İrkey ◽  
Aslıhan Tüfekci
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Performance Improvement ◽  
Systematic Literature Review ◽  
Gap Analysis ◽  
Global Scale ◽  
Business Continuity ◽  
Maturity Model ◽  
Management Project

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, the aim of the project has shifted into ensuring the business continuity of the case company. Without major changes the project was carried out. At the end it was observed the company not only operated without being affected from the pandemic situation but also improved their organizational performance as aimed initially.

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