Knowledge Management Processes in Enterprise Systems

2013 ◽  
pp. 160-181
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Enterprise Systems ◽  
Journal Articles ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Conference Papers

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.

Knowledge Management Processes in Enterprise Systems

2013 ◽  
pp. 1-24
Author(s):  
Razatulshima Ghazali ◽  
Nor Hidayati Zakaria
Keyword(s):  
Knowledge Management ◽  
Knowledge Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Enterprise Systems ◽  
Journal Articles ◽  
Management Processes ◽  
Knowledge Intensive ◽  
Conference Papers

Activities related to Enterprise Systems (ES) are knowledge-intensive tasks, and the management of ES-related knowledge has received much attention in the Knowledge Management (KM) field. A systematic literature review of empirical studies of KM processes in the ES lifecycle identifies the KM processes most widely explored and the ES-related knowledge most often addressed. From 350 relevant book chapters, journal articles, and conference papers, 49 papers discuss KM processes in the ES lifecycle. The KM process that appears most often in studies of KM in the ES context is knowledge transfer/sharing. The type of ES-related knowledge most often studied in the literature is knowledge of the client organization.

Strategies for the Knowledge Management in Value Co-Creation of Industrial Services

2021 ◽  
Vol 2 (1) ◽  
pp. 15-31
Author(s):  
Andrei Bonamigo ◽  
Camila Guimarães Frech ◽  
Nathalia Corrêa
Keyword(s):  
Knowledge Management ◽  
Content Analysis ◽  
Information Systems ◽  
Knowledge Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Organizational Boundaries ◽  
Industrial Services ◽  
Creation Process

During the value co-creation process, organizations share several resources with their partners, including knowledge. This intangible resource is essential for innovations development, which ensures companies' competitiveness. However, the knowledge transfer across organizational boundaries exposes companies to some risks. Thus, this study aims to examine which KM strategies for value co-creation in industrial services have been presented in the literature. To achieve this goal, first, the authors carried out a systematic literature review (SRL). Then, the resulting portfolio was analyzed following the content analysis proposed by Bardin. From this analysis, it was feasible to identify four KM strategies for value co-creation in industrial services. Among them, adoption of information systems showed a higher frequency. Based on these study findings, it is possible to broaden the knowledge of factors that influence KM in value co-creation and offer advice to managers on how to manage the knowledge shared among firms that jointly create value.

scholarly journals Knowledge Based View of University Tech Transfer—A Systematic Literature Review and Meta-Analysis

2020 ◽  
Vol 10 (3) ◽  
pp. 62
Author(s):  
Clovia Hamilton ◽  
Simon P. Philbin
Keyword(s):  
Knowledge Management ◽  
Technology Transfer ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Business Performance ◽  
Research Study ◽  
Meta Analysis ◽  
Empirical Studies ◽  
Knowledge Based ◽  
Quantitative Synthesis

Research and technology commercialization at research-intensive universities has helped to develop provincial economies resulting in university startups, the growth of other new companies and associated employment. University technology transfer offices (TTOs) oversee the process of technology transfer into the commercial marketplace and these organizational units can be considered in the context of enabling effective knowledge management. However, what enables productive TTO performance has not been comprehensively researched. Therefore, this research study adopted the knowledge-based view as the theoretical construct to support a comprehensive investigation into this area. This was achieved through employing a systematic literature review (SLR) combined with a robust meta-analysis. The SLR identified an initial total of 10,126 articles in the first step of the review process, with 44 studies included in the quantitative synthesis, and 29 quantitative empirical studies selected for the meta-analysis. The research study identified that the relationship between TTO knowledge management and knowledge deployment as well as startup business performance is where TTOs secure the strongest returns.

scholarly journals Knowledge management in health: a systematic literature review

2012 ◽  
Vol 20 (2) ◽  
pp. 392-400 ◽  
Author(s):  
Elyrose Sousa Brito Rocha ◽  
Patricia Nagliate ◽  
Claudia Elisangela Bis Furlan ◽  
Kerson Rocha Jr ◽  
Maria Auxiliadora Trevizan ◽  
...  
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Action Planning ◽  
Management Systems ◽  
Inclusion Criteria ◽  
Management Processes ◽  
Management Application ◽  
Interest In Research

Knowledge has been used as a resource for intelligent and effective action planning in organizations. Interest in research on knowledge management processes has intensified in different areas. A systematic literature review was accomplished, based on the question: what are the contributions of Brazilian and international journal publications on knowledge management in health? The sample totaled 32 items that complied with the inclusion criteria. The results showed that 78% of journals that published on the theme are international, 77% of researchers work in higher education and 65% have a Ph.D. The texts gave rise to five thematic categories, mainly: development of knowledge management systems in health (37.5%), discussion of knowledge management application in health (28.1%) and nurses' function in knowledge management (18.7%).

Key knowledge management processes for innovation: a systematic literature review

2016 ◽  
Vol 46 (3) ◽  
pp. 386-410 ◽  
Author(s):  
Vítor Costa ◽  
Samuel Monteiro
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Knowledge Acquisition ◽  
Systematic Literature Review ◽  
Knowledge Process ◽  
Content Type ◽  
Knowledge Processes ◽  
Management Processes ◽  
Scientific Papers ◽  
Knowledge Management Processes

Purpose The purpose of this paper is to review current literature on knowledge management processes considering the relationship between the key knowledge processes of acquisition, sharing, storage, codification, creation, application and different types of innovation, through a systematic literature review. Design/methodology/approach This study follows systematic review protocols for management and organisational sciences and analyses 45 full papers on knowledge management processes and innovation. Findings Results not only show that all knowledge processes can directly support innovation but also that other organisational variables (e.g. organisational learning, absorptive capacity) mediate this relationship. Moreover, knowledge creation and knowledge application appear as two central processes through which knowledge acquisition, sharing, codification and storage influence innovation. Knowledge acquisition and knowledge sharing are the most frequently studied knowledge processes. The majority of the sample papers present traditional innovation definitions (product vs process, radical vs incremental and technical vs administrative). However, organisational innovation, innovation capability and innovation performance approaches emerge from the papers’ analysis. Research limitations/implications The present review includes major scientific papers; however, the search is limited to the Web of ScienceTM platform. Originality/value This literature review analyses high-quality, peer-reviewed papers, following a systematic methodology that can be tested and updated. Papers were divided based upon the knowledge process(es) being analysed and the innovation type/approach, providing a twofold contribution to knowledge management and innovation literature.

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

scholarly journals The Psychology behind Knowledge Hiding in an Organization

2021 ◽  
Vol 11 (2) ◽  
pp. 57
Author(s):  
Roksana Binte Rezwan ◽  
Yoshi Takahashi
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Personal Goals ◽  
Psychological Process ◽  
Personal Goal ◽  
Second Stage ◽  
Management Literature ◽  
Two Stages ◽  
Knowledge Hiding

This study aimed to understand the psychological process behind employees’ knowledge hiding (KH) behaviors in organizations. KH is an intentional act of concealing knowledge when it is requested by a colleague and can lead to counterproductive consequences for the organization. Therefore, this study synthesized previous studies (n = 88) on KH through a systematic literature review. We used the cognitive–motivational–relational (CMR) theory of emotion to create a framework for the studies’ findings. Based on the framework, the psychological process behind KH has two stages—personal goal generation and the knowledge-request event appraisal process, each of which contains its own CMR process. In the first stage, an individual’s internal and external attributes related to the organization shape their personal goals. In the second stage, an individual appraises the features of a knowledge-request event in terms of both their personal goal and the internal and external attributes that created the goal. If the knowledge request is appraised as harmful for the personal goal, emotion arises and leads to the manifestation of KH. This study contributes to the knowledge management literature as, to our knowledge, it is the first to propose a CMR theory-based framework to understand the overall psychological process behind KH.

scholarly journals The Importance of Business Continuity and Knowledge Management during the Pandemic Period

Proceedings ◽  
2021 ◽  
Vol 74 (1) ◽  
pp. 18
Author(s):  
Tuana İrkey ◽  
Aslıhan Tüfekci
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Performance Improvement ◽  
Systematic Literature Review ◽  
Gap Analysis ◽  
Global Scale ◽  
Business Continuity ◽  
Maturity Model ◽  
Management Project

Earlier in 2020 a knowledge management project was initiated with the aim of organizational performance improvement at a service company. A maturity model was applied for the gap analysis and a systematic literature review was conducted to shape the project. As the COVID-19 grew to a global scale, the aim of the project has shifted into ensuring the business continuity of the case company. Without major changes the project was carried out. At the end it was observed the company not only operated without being affected from the pandemic situation but also improved their organizational performance as aimed initially.

scholarly journals Personality trait differences across types of entrepreneurs: a systematic literature review

2021 ◽  
Author(s):  
Florentine U. Salmony ◽  
Dominik K. Kanbach
Keyword(s):  
Literature Review ◽  
Personality Traits ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Academic Research ◽  
Future Research ◽  
Rural Farmers ◽  
Start Up ◽  
Wide Range ◽  
Research Integration

AbstractThe personality traits that define entrepreneurs have been of significant interest to academic research for several decades. However, previous studies have used vastly different definitions of the term “entrepreneur”, meaning their subjects have ranged from rural farmers to tech-industry start-up founders. Consequently, most research has investigated disparate sub-types of entrepreneurs, which may not allow for inferences to be made regarding the general entrepreneurial population. Despite this, studies have frequently extrapolated results from narrow sub-types to entrepreneurs in general. This variation in entrepreneur samples reduces the comparability of empirical studies and calls into question the reviews that pool results without systematic differentiation between sub-types. The present study offers a novel account by differentiating between the definitions of “entrepreneur” used in studies on entrepreneurs’ personality traits. We conduct a systematic literature review across 95 studies from 1985 to 2020. We uncover three main themes across the previous studies. First, previous research applied a wide range of definitions of the term “entrepreneur”. Second, we identify several inconsistent findings across studies, which may at least partially be due to the use of heterogeneous entrepreneur samples. Third, the few studies that distinguished between various types of entrepreneurs revealed differences between them. Our systematic differentiation between entrepreneur sub-types and our research integration offer a novel perspective that has, to date, been widely neglected in academic research. Future research should use clearly defined entrepreneurial samples and conduct more systematic investigations into the differences between entrepreneur sub-types.

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