Textual analysis as a method of identifying museum attributes perceived by tourists: An exploratory analysis of Thyssen-Bornemisza National Museum in Spain

ESIC MARKET Economic and Business Journal ◽

10.7200/esicm.167.0513.2 ◽

2020 ◽

pp. 527-544

Author(s):

Alicia Orea-Giner ◽

Trinidad Vacas Guerrero

Keyword(s):

Big Data ◽

Literature Review ◽

Textual Analysis ◽

National Museum ◽

Tourism Research ◽

Museum Visitors ◽

Reliable Source ◽

Food And Beverage ◽

Source Of Information

Objective: The identification of museum attributes is essential when analysing the different factors that attract visitors and studying it in order to improve efficiency in museums, as this could affect the use of funds for developing a marketing campaign to attract visitors. This paper offers a literature review that considers museum visits and museum attributes before proposing a methodology. Methodology: The use of big data applied to tourism research is vital, as it allows for the consideration of the opinions of museum visitors. The case study in this paper is the Thyssen-Bornemisza National Museum in Madrid, Spain. The method for identifying the attributes consists of a textual analysis of TripAdvisor reviews written in English (2500) and Spanish (2500). The information is captured using WebHarvy and is analysed using Nvivo12. Results: After analysing the thousand words that were used most frequently, the main attributes were detected, as well as whether the perception of these attributes was positive or negative. The museum’s location and the building itself were the most highly valued attributes. Other attributes that were valued positively were the peripheral services of the museum, such as its food and beverage services. Limitations: The main limitation is that TripAdvisor is not an entirely reliable source of information, so it will be necessary to obtain more reviews to analyse.

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Case Study as a Research Method in Hospitality and Tourism Research: A Systematic Literature Review (1974–2020)

Cornell Hospitality Quarterly ◽

10.1177/1938965520971281 ◽

2020 ◽

pp. 193896552097128

Author(s):

Kadir Çakar ◽

Şehmus Aykol

Keyword(s):

Literature Review ◽

Systematic Literature Review ◽

Research Method ◽

Case Study Research ◽

Theory Development ◽

Case Study Method ◽

Tourism Research ◽

Computer Aided Analysis ◽

Hospitality And Tourism

This systematic literature review aimed to investigate the use of case study method in hospitality and tourism research to increase the awareness about the use of case study as a research method. Data were collected ( n = 871) from 10 leading hospitality and tourism journals published between 1974 and 2020. A thematic analysis of the data was conducted using Leximancer as a computer-aided analysis software. The study findings reveal an overall mislabel and misuse of the case study method. Suggestions are provided to improve case study method applications and increase case study research for more theory development in hospitality and tourism research.

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Personal stories in migration museums and our notions of hospitality: A case study from France’s National Museum of the History of Immigration

European Journal of Cultural Studies ◽

10.1177/13675494211016849 ◽

2021 ◽

pp. 136754942110168

Author(s):

Helga Lenart-Cheng

Keyword(s):

National Museum ◽

Immigrant Communities ◽

Museum Visitors ◽

Personal Stories ◽

The World ◽

History Of ◽

New Form

The number of migration museums is growing all over the world. These new museums seek to actively shape debates about immigration, and they often rely on immigrants’ personal stories to engage museum visitors and immigrant communities in dialogue. The article uses the case study of France’s National Museum of the History of Immigration in Paris and its collection of personal stories (The Gallery of Gifts) to explore this new form of story-activism and our concepts of hospitality. Drawing on Hélène du Mazaubrun’s, Jacques Derrida’s, Joan Stavo-Debauge’s and Paul Ricoeur’s ideas about gifting, hospitality, and recognition, I examine some challenging politico-ethical questions prompted by these immigrant story exhibitions.

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Follow the Pathfinders: a Case Study Approach to Production, Use, and Readership on Scalar

Hyperrhiz New Media Cultures ◽

10.20415/hyp/024.e01 ◽

2021 ◽

Author(s):

Hannah Ackermans

Keyword(s):

Literature Review ◽

Textual Analysis ◽

Case Study Approach ◽

Study Approach ◽

Research Context ◽

Technological Context ◽

The Media ◽

Institutional Embedding

This born-digital article examines the multimodal academic publication Pathfinders (Moulthrop and Grigar). Through a combination of interviews with readers and the author, textual analysis of the book, and literature review of Scalar, I trace the affordances of the platform, appropriation by scholars, the media text, and readership of Pathfinders. I distill themes that are key in the multimodality of the book, including platform adoption, institutional embedding, technological context and research values. Throughout the article, which is also written on Scalar, I reflect on my own use of Scalar and the various considerations that come with it in terms of software sustainability, accessibility, and transparency of research context. I conclude with a reflection on the media specificity of Scalar as an academic platform.

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THE QUALIA EXPERIENCE OF MUSEUM VISITORS---A CASE STUDY OF NATIONAL MUSEUM OF HISTORY, TAIWAN

Proceedings of the 24th International Academic Conference, Barcelona ◽

10.20472/iac.2016.024.088 ◽

2016 ◽

Author(s):

Y-Chun Tsai

Keyword(s):

National Museum ◽

Museum Visitors

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Analysis of ‘Spirituality’ in the Japanese-Speaking Mediation Context: Its Contributions and Controversies

10.46289/atxt4955 ◽

2020 ◽

Author(s):

◽

Masako Ueda

Keyword(s):

Literature Review ◽

Textual Analysis ◽

Japanese Translation ◽

Present Thesis

The present thesis analysed the suitability of the currently applied Japanese translations of the English terms ‘spiritual’ and ‘spirituality’ used by Lois Gold and Mark S. Umbreit in the mediation context. While two Japanese terms, transliterated spirituality and seishin, are applied in the Japanese-speaking mediation context, the use and meaning of those English terms in the context of mediation remain somewhat ill-defined. The suitability of seishin as a translation of spirituality has been questioned, and the meaning of transliterated spirituality, a relatively new word to replace reisei and seishin, remains ambiguous due to its context-bound nature. The revitalisation of reisei is now evident since the beginning of the 2010s in Japan. This study addresses the following three questions. First, the thesis identifies, through a literature review, what the Japanese transliterated term of English spirituality means despite its context-bound nature. Secondly, the study establishes what Gold and Umbreit mean in the context of mediation by textual analysis on their usages of the term spiritual and spirituality. Thirdly, the thesis explores whether mediation in Japan has spiritual dimensions. Depending on the answers to these questions, the research then investigates whether any academic recommendations can be made, for instance, regarding whether reisei is a more suitable Japanese translation for those English terms. The latter two questions involve reviewing relevant literatures, conducting a case study and arguing the notion expressed by those English terms in the Japanese-speaking mediation context. As for the research conclusion, reisei among those three terms appears to be better suited to translate the English term spirituality used by Gold and Umbreit in the context of mediation. This thesis has two main contributions. First, the generated meaning of those English terms should help in understanding Japan’s recent mediation development. Secondly, the findings identify both contributions to and controversies in the Japanese-speaking mediation context resulting from introducing the notion expressed by those English terms.

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Big data in tourism research: A literature review

Tourism Management ◽

10.1016/j.tourman.2018.03.009 ◽

2018 ◽

Vol 68 ◽

pp. 301-323 ◽

Cited By ~ 157

Author(s):

Jingjing Li ◽

Lizhi Xu ◽

Ling Tang ◽

Shouyang Wang ◽

Ling Li

Keyword(s):

Big Data ◽

Literature Review ◽

Tourism Research

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Big Data Impacts in Tourism Research

Advances in Marketing, Customer Relationship Management, and E-Services - Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing ◽

10.4018/978-1-7998-7231-3.ch006 ◽

2021 ◽

pp. 74-84

Author(s):

Arjun Singh ◽

Surbhi Chauhan ◽

Nitin Sharma ◽

Vijay Kumar Sharma ◽

Raguru Jaya Krishna

Keyword(s):

Big Data ◽

Structural Analysis ◽

Literature Review ◽

Web Search ◽

Web Page ◽

Tourism Research ◽

Different Types ◽

Search Data

Big data has shown improvement in tourism research. This might be the first attempt to present a capacious literature review on different types of big data tourism research. By data informant, the big data related to tourism comes into web search data, online booking data, web page visiting data, etc. Each type of structural analysis is conducted from the perspective of research focused on the characteristics of data techniques that are used in the analysis, major challenges, and further directions. This chapter simplifies a meticulous understanding of this research and offers a valuable vision into its future possibilities.

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