Effects of knowledge articulation and self-reflection on team performance

The objective for this study is to investigate the impact of knowledge externalization on team performance by the study of knowledge articulation and self-reflection. Multiple regression is applied for analysis of the data collected from 401 participants. The findings designate the significant positive relation between knowledge articulation and team performance. On the other hand, self-reflection is found to have negative relation with team performance. The findings also designate interaction between individual knowledge articulation and self-reflection on team performance. An individual’s knowledge articulation is found to be more effective on team performance when the individual has high self-reflection. However, the effectiveness of an individual’s knowledge articulation on team performance is prone to be less when that individual has low self-reflection.

Mobilizing for Routine-based Innovation: NewCar’s Manual Shifter Redesign Initiative

This chapter illustrates the BKAP model with an extended ethnographic case to show how network and knowledge processes interact to produce routine-based innovative action over time. The chapter first provides relevant context for the automotive design process, after which the author walks through the extended case in three phases of activity and analysis: the first phase involves disruption of the existing design routine and the initial challenges experienced by the manual shifter “crunch team” in its efforts to respond to that disruption; the second and third phases contrast two pairs of actors (two engineers and two sets of designers) who attempt to mobilize support for innovation. In both phase two and phase three, successful innovation advocates mobilized action through brokerage and knowledge articulation to get new things done.

Creative Projects

A theory of the creative project—the underexamined, nonroutine trajectory for getting new things done—is the focus of this chapter. First, the chapter draws on insights from pragmatist philosophy with respect to the interplay of routine and nonroutine action. Next, the chapter summarizes the organizational literature’s treatment of routine and nonroutine innovative action and their expression in the learning-curve construct. The chapter next introduces a conceptual framework for action trajectories in project-based and routine-based innovation. The chapter then explores the role of brokerage and knowledge articulation in creative projects. This is followed by a brief examination of meta-routines and meta-trajectories. Next, the chapter provides exploratory criteria for making distinctions between innovation in creative projects and innovation in organizational routines. Finally, the chapter concludes with a hypothetical case of the Apple Watch to illustrate the concepts introduced here.