An action design research to facilitate the adoption of personal health records

Adoption and user perceptions are dominant on personal health records literature and have led to a better understanding of what individuals' behaviors and perceptions are about the adoption of personal health records. However, these insights are descriptive and are not actionable to allow creating personal health records that will overcome the adoption problems identified by users. This study uses action design research to provide actionable knowledge regarding user perceptions and adoption and their application in the case of the digital allergy card. To achieve this, we conducted interviews with patients and physicians as part of the evaluation of the digital allergy card mock-up and the first prototype. As results, we provided some research proposals regarding the benefits of, levers for, and barriers to adoption of the digital allergy card that can be tested for several other personal health records.

Digitale Arbeitsumgebungen in der Produktentstehung: Mit Action Design Research Web- Anwendungen zur produktiven Zusammenarbeit entwickeln

Um effektiv auf neue Marktgegebenheiten reagieren zu können, versuchen Industrieunternehmen ihre internen Geschäftsabläufe schlank und effizient zu halten. Dies stößt jedoch an Grenzen, wenn tradierte Unternehmens-IT im Zuge der digitalen Transformation mit neuen Geschäfts- und Bedienfähigkeiten ausgestattet werden soll. Die Integration von Systemen und Daten sowie die prozessuale Steuerung einer sich neu ordnenden IT-Landschaft verlangt nach neuen Konzepten, die die Besonderheit von kooperativen Wertschöpfungsprozessen berücksichtigen. Der Beitrag stellt die Anwendung der Action Design Research für die Konzeption, Entwicklung, Einführung und Auswertung einer IT-Applikation innerhalb eines Anwendungsfalls der Montageplanung der Automobilproduktion heraus. Dazu wird der Ansatz der Conversational Workflows, ein für die Zusammenarbeit in wissensintensiven, kooperativen Industrieprozessen entwickelter Applikationsaufbau, zur Lösung der Problemstellung herangezogen. Mit Hilfe eines auf den Anwendungsfall angepassten Ablaufs der Action Design Research werden in zwei partizipativen ADR-Zyklen sowohl eine MVP-Version als auch eine produktive Variante einer Web-Applikation für die Materialmodulbereitstellung entwickelt und im Praxissystem erlebbar gemacht. Im Ergebnis konnte sich das Konzept der Conversational Workflows als geeignet herausstellen und lässt zusätzlich Raum für kontinuierliche Weiterentwicklungen. Auf methodischer Seite hat sich gezeigt, dass eine Ergänzung der konzeptionellen ADR-Phasen um Design Thinking zu einer verbesserten Artefaktentwicklung beitragen kann.

Using Augmented Reality to Enhance Medical Education in Heart Diseases: Action Design Research

Augmented reality (AR) is one of the leading communication technologies being investigated and applied in several contexts. Medical training and health education are two of the fields pioneering the innovation of AR to improve the quality of medical outcomes. In this action design research (ADR), we developed an android mobile application called “CardioSim” for medical educational simulation that helps students enhance and improve their understanding and learning process. Functions are implemented to explain specific scenarios of heart failure disease and the symptoms associated with this disease, in addition to the sounds of different heartbeats and models of heart anatomy. CardioSim’s usability has been evaluated by 10 experts from the simulation centre using the System Usability Scale (SUS) and the results were acceptable.

Action design research as a means for organizing workplace learning: case studies of e-learning platforms

Purpose Although there is a large body of literature available on the foundations of workplace learning (WPL), little is known about designated research methods that systematically combine intervention, design and learning at work. The purpose of this study is to propose action design research as an alternative method for organizing WPL in general and facilitating pedagogically rich activities in particular. Design/methodology/approach This research used a case study approach to focus the action design research method and exemplify its utility through two case studies that emphasize WPL in general and how the method can be used to facilitate pedagogically rich activities in particular. Findings The results of the case studies indicate that the action design research method had a significantly positive effect on organizing WPL in organizations systematically, as well as creating a narrative that structures the research process and its outcomes. Originality/value The findings help scholars that are in need of organizing WPL research in a systematic way. The findings do also help practitioners in organizations to solve real-world problems and develop new knowledge jointly together with scholars. Consequently, the findings contribute to the existing literature by exemplifying how to facilitate pedagogically rich activities and disseminate the outcomes of doing so in a formalized way.

Co-creating Service-Dominant Business Artifacts with Action Design Research

Our project started as an innovation initiative for shaping the future of an international Dutch conglomerate in the financial services industry. This endeavor took the shape of a collaboration between academics and practitioners that evolved from unique goals for industry as fast results and real scientific results towards a collaborative approach. We formalized this collaboration by using action design research (ADR) for achieving impact within the company while generating new knowledge. The use of ADR resulted in the co-creation of artifacts that brought mutual benefits, resulting in a win-win situation for the academia and industry. On the one hand, academics were able to develop a framework and its underlying artifacts for service-dominant business design and engineering. On the other hand, the framework helped to achieve organizational change for shifting from an asset-dominant business towards a service-dominant one.

A Distributed Product-Service System for Mask Provision during COVID-19: an Action Design Research Study in Brazil

The provision of Personal Protective Equipment (PPE) for COVID-19 demanded initiatives beyond the sole provision of physical artifacts, urging the development of new services and system innovations in order to produce effective solutions. On this paper the authors report one of such initiatives, where a streetwear brand (ÖUS) and Paraná Federal University have joined efforts to develop a sustainable Product-Service System for mask provision, aiming at the protection of vulnerable school children in the surrounding area of a shoe manufacturing plant in the state of Ceará, one of the epicenters of the pandemic in the country. This consisted of an Action Design Research where, due to the pandemic context, all participants were in social isolation and, therefore, the Design process was carried out remotely. On the article the authors explore in depth the induction of a more distributed economy paradigm on the PSS Design. A distributed approach present itself more aligned with the health requirements during pandemic, with a higher potential to contain locally the flow of people. Furthermore, it also addresses the need for generating income locally, thus merging the health and economic concerns of the pandemic.