Validating and Testing Learning Transfer System Inventory (LTSI) in a Developing Country Context: A Case of Pakistan’s Service Sector

Learning Transfer System Inventory (LTSI) is a tool used to measure the impact of various factors on learning outcomes. The objective of the study was to understand the problems faced by Pakistan service sector employees and finally to evaluate the impact of motivation scale, environment scale and trainee ability scale on outcome scale.Questionnaire of Learning Transfer System Inventory adopted from Holton, Bates and Ruona (2000) was used.569 questionnaires were administered to the employees of Peshawar service sector including employees of banks, non-government organizations, education and health sectors, out of which 415 were completed with a response rate of 73%.Correlation analysis shows that value of R is 0.969 that means there is 96.9% correlation in variables that are considered in model. The value of R Square is 0.939. In Service Sector, Supervisor Sanction Variable, Performance Outcome Expectation Variable and Performance Coaching Variable are insignificant and do not bring change in our dependent variable Outcome. Standardized Coefficients show that Personal Capacity for Transfer Variable, Peer Support Variable, Supervisor Support Variable and Transfer Effort Performance Expectation Variable having higher Standardized Coefficients betas, that means those variables bring greater change in dependent variable Outcome.

An empirical examination of the antecedents of training transfer in hotels: the moderating role of supervisor support

Purpose Currently, the global hotel industry is faced with the challenge of a growing skills gap. Contrary to expectations, the shortage of skilled employees persists despite improved access to training. This implies that the cause of the shortage is not the lack of training, but a general lack of understanding of how training is transferred to practice. Therefore, this study aims to use an empirical approach to test a transfer of training (TOT) model that can be applied to the hotel sector. Design/Methodology/Approach The setting of the study is the Sultanate of Oman, and 302 questionnaires were collected from 24 hotel properties, of four- and five-star categories. Findings The findings reveal, to a high and significant degree, that the antecedents of TOT are the opportunity to perform (OTP) and motivation to transfer (MTT), while supervisor support is a significant moderator. In addition, motivation to learn (MTL) is the most important predictor of MTT, while accountability is the leading predictor of OTP. Results also indicated that perceived organizational support (OS) has the strongest impact on MTL. Research Limitations Implications The proposed model needs to be tested under different contexts, especially different countries and with different hotel categories, to determine if the relationships between the factors remain similarly valid. Other factors that can predict the TOT need to be investigated. Practical Implications Practical recommendations for hotel operators have been presented, equipping industry practitioners with the tools they need to develop the competencies of their employees, thereby improving the performance of individual properties. Originality Value The current study emphasized the validity of the proposed training transfer framework which was adapted from the learning transfer system inventory model, highlighting the particular importance of factors such as perceived OS and accountability.

Learning transfer system inventory: evidências de validação para o Brasil

O sucesso das empresas dependerá da velocidade com que as pessoas possam adquirir e transferir novas ideias e informações. Um instrumento que diagnostica fatores que afetam a transferência de treinamento foi estudado no Brasil, visando a obtenção de evidências de validação fatorial e preditiva. É chamado Learning Transfer System Inventory – LTSI, composto por 89 itens. Foi respondido por 898 membros de sete organizações brasileiras, no final de eventos de treinamento e desenvolvimento (T&D). A análise da máxima verossimilhança com rotação oblíqua foi a abordagem da análise fatorial exploratória utilizada. A análise paralela foi utilizada para decidir sobre o número de fatores a extrair e o peso fatorial de .3, para decidir sobre o número de itens a reter em cada fator. Encontraram-se 12 fatores, cujos alfas variaram entre .78 e .90. Entre 3 e 12 meses depois, foram aplicados os instrumentos de Impacto do Treinamento em Largura e o de Suporte à Transferência de Treinamento, desenvolvidos no Brasil e com boas evidências de validade. Correlações moderadas e fracas foram encontradas entre escores desses instrumentos e nove fatores do LTSI. O instrumento tem evidências de validade e pode ser utilizado pelos gestores de T&D no Brasil.

Learning transfer system inventory (LTSI) and knowledge creation in organizations

Purpose Knowledge creation has received substantial attention by researchers, ever since the Socialization Externalization Combination Internalization (SECI) process was introduced. Learning Transfer System Inventory (LTSI) focuses on learning transfer and has been validated across many countries. The purpose of this paper is to explore the theoretical underpinnings between LTSI and SECI, and LTSI’s role in knowledge amplification as part of the organizational knowledge creation spiral. Design/methodology/approach The literature on organizational learning, SECI and LTSI is studied, as well as a detailed review of the LTSI constructs as it relates to SECI is completed. Findings Both SECI and LTSI emphasize the substantial interplay between explicit and tacit knowledge as the basis of knowledge interchange. The result of this research is a theoretical framework combining LTSI and SECI that can help understand knowledge transfer in terms of interplay of explicit and tacit knowledge and LTSI’s role in knowledge amplification as part of organizational knowledge creation. Practical implications It is proposed that LTSI can potentially be used to gauge the propensity of an organizational environment to create and transfer knowledge ontologically, as well as adopt knowledge management systems. The LTSI constructs into basic knowledge interactions (various combinations of explicit and tacit knowledge conversions) are categorized thus helping practitioners analyze the basic building blocks of learning transfer and knowledge creation. The theoretical association of the two frameworks paves the way for more empirical validation of the SECI model potentially. Originality/value This paper is an original attempt to associate SECI with LTSI.