Hybrid Organization in the Church: Hybrid Church as a Strategy for Public Engagement

Hybrid churches adopt some local business practices and identities in order to create a place and role in secular public space for a public engagement.1 They use hospitality and embassy to challenge the basis of public engagement, discourse, objectives and goals. Hybrid organization alongside hospitality and embassy enables the creation of alternative public spaces in which engagement and discourse may take place according to an alternative communicative base to conventional public discourse, intentionally to critique secular conventions of public presence and discourse.

What is good work in a hybrid organization? On the efforts of sequencing registers of valuation

PurposeThis paper investigates how different and sometimes conflicting approaches to performance evaluations are hybridized in the day-to-day activities of a disciplined hybrid organization–i.e. a public child protection agency at the intersection between the market and the public sector.Design/methodology/approachThe paper is based on a one-year ethnography of how employees achieve to qualify their work as “good work” in situations with several and sometimes conflicting ideals of what “good work” is. Fieldwork material was collected by following casework activities across organizational boundaries. By combining accounting literature on hybridization with literature on practices of valuation, the paper develops a novel theoretical framework which allows for analyses of the various practices of valuation, when and where they clash and how they persist over time in everyday work.FindingsThroughout the study, four distinct registers of valuation were identified: feeling, theorizing, formalizing and costing. To denote the meticulous efforts of pursuing good work in all four registers of valuation, the authors propose the notion of sequencing. Sequencing is an ongoing process of moving conflicting registers away from each other and bringing them back together again. Correspondingly, at the operational level of a hybrid organization, temporary compartmentalization is a means of avoiding clashes, and in doing so, making it possible for different and sometimes conflicting ways of achieving good results to continuously hybridize and persist together.Research limitations/implicationsThe single-case approach allows for analytical depth, but limits the findings to theoretical, rather than empirical, generalizability. The framework the authors propose, however, is well-suited for mobilization and potential elaboration in further empirical contexts.Originality/valueThe paper provides a novel theoretical framework as well as rich empirical material from the highly political field of child protection work, which has seldomly been studied within accounting research.

Competing logics in a hybrid organization: ICT service provision in the Italian health care sector

PurposeThis paper reports an investigation of a hybrid ex-state-owned enterprise (ex-SOE) providing ICT (Information and Communication Technology) services in the Italian healthcare sector (in-house provision). The authors aim to offer a framing that reflects the concerns expressed in the interdisciplinary literature on hybrid SOEs from management, public administration and, more recently, accounting.Design/methodology/approachThis study operationalizes Besharov and Smith’s (2014) theoretical model on multiple logics to analyze institutional structures and organizational outcomes at an ICT in-house provider. It builds on extensive textual analysis of regulatory, archival, survey and interview data.FindingsThe study results show that the combination of hybridity in the form of layering of multiple logics in the health care sector (Polzer et al., 2016) creates problems for the effectiveness of ICT provision. In particular, the hybrid organization the authors study remained stuck in established competing relationships despite a restructure of regional health care governance. The study findings also reflect on the design of organizational control mechanisms when balancing different logics.Research limitations/implicationsThe identified case-study accountability practices and performance system add to the debate on hybrid organizations in the case of ex-SOEs and facilitate the understanding and management of hybrids in the public sector. The authors note policymaking implications.Originality/valueThe authors’ operationalization of Besharov and Smith's (2014) model adds clarity to key elements of their model, notably how to identify evidence in order to disentangle notions of centrality and compatibility. By doing this, the authors’ analysis offers potential insights into both managerial design and policy prescription. The authors provide cautionary tales around institutional reorganization regarding the layered synthesis of logics within these organizations.

Biased by design – the case of horizontal accountability in a hybrid organization

PurposeThis study examines unexplored horizontal accountability types between public, private and third sector actors within a hybrid organization. The case organization was applying a novel alliance model to generate service paths for heterogeneous clientele consuming cultural, educational, health and social services. It was first to do so in Finland.Design/methodology/approachThis research is on a case study that used documents and interviews to examine the design of the horizontal accountability. The descriptive analysis focused on identifying what type of formal accountability system was designed (i.e. who is the account holder, and who is accountable and for what and why).FindingsAn imbalanced accountability system was identified because accountability obligations were unevenly distributed between public, private and third sector actors. The private sector was the most accountable for performance, and the third sector (i.e. voluntary sector) was the least accountable. As account holders, the public, private and third sector actors were judging their conduct as account providers. This created a biased horizontal accountability system. The hybrid's accountability system was dynamic because the contracts made to establish the hybrid included opportunities to change horizontal accountability if future changes to the external environment affect too drastically the potential to achieve the hybrid's goals.Originality/valueThree new concepts are proposed for studying dysfunctional accountability systems: dynamic, biased and horizontally imbalanced accountability.

Regulation as a force for hybrid organization: evidence from the Bonneville Power Administration (1980–2012)

PurposeThis case study highlights state-logic influence on hybrid organizations and institutionally complex environments through acts of regulation (and deregulation).Design/methodology/approachThis study presents a 30-year narrative case focused on the significant social achievements of the Bonneville Power Administration within the Northwest United States. It combines the analysis of historical documentation, annual reports issued by the organization and interviews with firm management to observe the wax and wane of regulatory influence through time.FindingsThe presented case suggests two ways regulation projects state-logic influence onto hybrid organizations. First, it imposes a “floor” level of baseline social activity that must be met despite pressure from market logic stakeholders. Second, it imposes formal administrative procedures that require interaction with, and often approval from, key social stakeholders. Administrative procedures provide a series of public forums used to promote additional social resource allocation in excess of baseline regulatory mandates.Research limitations/implicationsA narrative case covering a 30-year period will by necessity have to prioritize breadth of analysis over depth. This is a limitation of the analysis presented, but it also provides an opportunity to observe the oscillating impact of state and market-logic influence through time.Originality/valueThe study findings have several implications for the growing accounting literature on institutional complexity and hybrid organization. First, the authors highlight the ways regulation shapes institutionally complex spaces and, as a result, the hybrid organizations formed within those environments. Second, the exogenous nature of regulatory mandates indicate hybrid firms could emerge as both a voluntary and an involuntary adaptation to institutionally complex environments. Finally, this study highlights opportunities to further one’s understanding how state logics influence hybrid organizations through the study of state-owned enterprises (SOEs).