Institutional Order Handling and Broker-Affiliated Trading Venues

Using detailed order handling data, we find that institutional brokers who route more orders to affiliated alternative trading systems (ATSs) are associated with lower execution quality (i.e., lower fill rates and higher implementation shortfall costs). To separate clients’ preference for ATSs from brokers’ routing decisions, we confirm these results for orders where brokers have more order handling discretion, matched broker analysis that accounts for ATS usage, matched child orders that account for client intent, and based on an exogenous constraint on ATS venue choice. Our results suggest that increased transparency of order routing practices will improve execution quality.

Handling the Dataflow in Business Process Models

This chapter stresses the importance of the dataflow in business process models and illustrates a notation called DMA that is meant to fulfill two major goals: promoting the integration between business processes and information systems and leveraging the dataflow to provide flexibility in terms of human decisions. The first goal is fulfilled by considering both tasks and business entities as first-class citizens in process models. Business entities form the dataflow that interconnects the tasks: tasks take the input entities from the input dataflow and deliver the output entities to the output dataflow. Human decisions encompass the selection of the input entities when a task needs more than one, and the selection of the task with which to handle the input entities when two or more tasks are admissible. DMA provides a number of patterns that indicate how tasks affect the dataflow. In addition, two compound patterns, called macro tasks, can be used to represent task selection issues. An example related to an order handling process illustrates the notation.

Peran Forum Koordinasi Pimpinan Daerah dalam Penyelenggaraan Otonomi Khusus di Provinsi DKI Jakarta

The role of the Regional Leadership Coordination Forum (Forkopimda), so far has been more of a coordination forum that discussed problems in the region. The discussion was carried out in a form of meetings that were usually held in the local government office. The problems discussed are usually around the development of the last situation that occurred in the region. Other discussions usually depend on the theme or material of the discussion delivered by the Regional Head, which is then asked for advice from other Forkopinda members. In its development, it turned out that in addition to forums that were coordinating and discussing, it turned out that there were several activities in the field involving Forkopinda elements other than the Regional Head, in the form of handling social problems and natural disasters that were handled directly by TNI agencies and Polri agencies, even other institutions. who may not belong to Forkopinda.In addition to that role, Forkopinda, often also plays a role in the issue of public order, handling social conflicts, drug problems, population problems and family planning and foreign supervision problems.All of these problems require cross-sectoral coordination or coordination between vertical agencies in the region.

PERANCANGAN PERBAIKAN KUALITAS LAYANAN E-COMMERCE : STUDI PELANGGAN JAKARTA

This study aims to measure the level of service quality and design of services quality improvement for e-commerce B to C (Business to Customer) and C to C (Customer to Customer) based on the perception of Jakarta customers. This research was conducted on Lazada and Blibli customers for B to C and Tokopedia and Bukalapak for C to C in Jakarta. The method used is eservqual method with 8 dimensions that is fulfillment, reliability, responsiveness, information, customer service, security, website design and empathy. Importance Performance Analysis (IPA) and Quality Function Deployment (QFD) methods for drafting proposals for improving service quality. The results of this study found that there is a gap in each dimension that is fulfillment: -0.55, reliability: -0.54, responsiveness: -0.76, information: -0.58, customer service: -0.75 , security: -0.60, website design: 0.47 and empathy: -0.68. The IPA results show that there are 24 quality attributes that must be corrected immediately with a proposed improvement plan that is the management of website content, procedures for updating and installing website content, information on the website integrated with order handling processes, customer service management, customer complaint service procedures, standards customer communication, integrated order handling management, optimization and efficiency of order handling processes, return procedures, customer data management, security of transaction processing and customer service media development. .

Handling the Dataflow in Business Process Models

This chapter stresses the importance of the dataflow in business process models and illustrates a notation called DMA that is meant to fulfill two major goals: promoting the integration between business processes and information systems and leveraging the dataflow to provide flexibility in terms of human decisions. The first goal is fulfilled by considering both tasks and business entities as first-class citizens in process models. Business entities form the dataflow that interconnects the tasks: tasks take the input entities from the input dataflow and deliver the output entities to the output dataflow. Human decisions encompass the selection of the input entities when a task needs more than one, and the selection of the task with which to handle the input entities when two or more tasks are admissible. DMA provides a number of patterns that indicate how tasks affect the dataflow. In addition, two compound patterns, called macro tasks, can be used to represent task selection issues. An example related to an order handling process illustrates the notation.