A Survey of HISs with Information Systems Success Model

Hospital Information System (HIS) is a form of healthcare information system that is globalized and applied in the medical sector. Researchers, doctors, and management are all interested in the rate of success of HISs; therefore it's a continuous study topic. At this research, we created a new tool to assess the success rate of HIS in a medical center based on the perspectives of users. The research was place in Ebnesina and Mashhad, Persia, at the Dr. Hejazi Mental Center and Educational Facility. A self-administered standardized questionnaire based on Information Systems Success Model (ISSM) was used to gather data, and it included seven factors: systems quality, data quality, quality of service, system use, applicability, fulfillment, and positive externalities. An advisory group checked the content's legitimacy. Cronbach alpha was used to test the consistency and stability of dimensions. To examine the importance of relationships between variables, Correlation and regression was determined. On the basis of user feedback, the HIS rate of success has been established. The research included a approximately 125 participants. A content validity index (CVI) of 0.8 and a validity ratio (CVR) of 0.86 were used by an advisory committee to verify the item. The instruments have an overall Cronbach's alpha of 0.9. Between the analyzed dimensions, the Pearson’s correlation coefficient revealed substantial positive connections. In the institution under investigation, the HIS rate of success averaged 65 percent. (CI: 64 percent, 67 percent). The greatest success rates were found in the aspects of "effectiveness," "systems quality," and "positive externalities." Future research might employ the tool used in this research to evaluate HIS. In this research, a technique for calculating the HIS rate of success depending on user feedback was established. This strategy enables institutional HIS chances of success to be compared. Our results also highlight the perspectives of HIS clients in a developing economy.

Determinants of continuance intention for over-the-top services

We investigated the effects of factors determining people's continuance intentions for using over-the-top (OTT) services. We used the expectation–confirmation model (ECM) and the information systems success model as the basic theoretical framework, and included habit as an extension to the ECM. Data were collected through an online survey of 226 Korean adults aged in their 20s, 30s, and 40s, who were users of Netflix, a representative OTT service. The results show that perceived usefulness was positively related to user satisfaction, and that habit was a major antecedent in increasing continuance intentions. The quality factors from the information systems success model were positively related to user satisfaction, habit, and continuance intention. Our results provide implications for both OTT service providers and users, by exploring factors that influence continuance intention after the adoption of OTT services.

An Integrated Analysis of Value-Based Adoption Model and Information Systems Success Model for PropTech Service Platform

This study develops a sustainable PropTech service model. Specifically, it analyzes the consumer-oriented and service provider-oriented service elements to build a sustainable ecosystem. This study also conducts a preliminary examination to standardize an efficient service platform reflecting the consumer and service factors. Hence, the study analyzes the service factors of users and derives a reference for the quality-of-service design using the value-based adoption model and the information systems success model, respectively. By integrating these models, we develop a tool to analyze empirically the important elements influencing PropTech users. To this end, we conducted a questionnaire survey among 530 PropTech users from 24 August 2021 to 14 September 2021. The results show that the consumer’s intention to use services is influenced by service practicability in terms of consumer value. The intention to continue using a service is influenced by user satisfaction. The results also highlight the importance of considering all the quality factors when building a user-friendly service platform. These findings have implications in that they show the importance of a sustainable PropTech service platform in resolving information asymmetry, promoting transparent transactions, and enhancing productivity in the real estate industry.

Enhanced Information Systems Success Model for Patient Information Assurance

The current health information systems have many challenges such as lack of standard user interfaces, data security and privacy issues, inability to uniquely identify patients across multiple hospital information systems, probable misuse of patient data, high technological costs, resistance to technology deployments in hospital management, lack of data gathering, processing and analysis standardization. All these challenges, among others hamper either the acceptance of the health information systems, operational efficiency or expose patient information to cyber attacks. In this paper, an enhanced information systems success model for patient information assurance is developed using an amalgamation of Technology Acceptance Model (TAM) and Information Systems Success Model (ISS). This involved the usage of Linear Structured Relationship (LISREL) software to model a combination of ISS and Intention to Use (ITU), TAM and ITU, ISS and user satisfaction (US), and finally TAM and US. The sample size of 110 respondents was obtained based on the total population of 221 using the Conhrans formula. Thereafter, simple random sampling was employed to select members within each category of employees to take part in the study. The questionnaire as a research tool was checked for reliability via Cronbach’s Alpha. The results obtained showed that for ISS and ITU modeling, only perceived ease of use, system features, response time, flexibility, timeliness, accuracy, responsiveness and user training positively influenced the intention to use. However, for the TAM and ITU modeling, only TAM’s measures such as timely information, efficiency, increased transparency, and proper patient identification had a positive effect on intension to use. The ISS and US modeling revealed that perceived ease of use had the greatest impact on user satisfaction while response time had the least effect on user satisfaction. On its part, the TAM and US modeling showed that timely information, effectiveness, consistency, enhanced communication, and proper patients identification had a positive influence on user satisfaction.

DeLone and McLean Information Systems Success Model in a Blended-Learning Context

This study evaluates the success of the blended-learning mode in the context of a higher education institution in the Arabian Gulf region, utilizing the updated DeLone and McLean information systems success model. Students were surveyed about their perceptions of and feedback on the different characteristics of blended learning. Use of the blended-learning system and student satisfaction had a significant positive influence on net benefits. The service quality aspects of the blended-learning system—collaboration, support, and interaction between involved parties—provided strong support to both system use and student satisfaction. This study is one of only a few to evaluate blended learning in the Arabian Gulf region. The findings increase understanding of blended-learning system use in the entire region and shed light on its relation to student contentment. This would aid the curriculum design process, resources allocation, adoption, and customization of the blended-learning modality.

DeLone and McLean Information Systems Success Model in A Blended-Learning Context

This study evaluates the success of the blended-learning mode in the context of a higher education institution in the Arabian Gulf region, utilizing the updated DeLone and McLean information systems success model. Students were surveyed about their perceptions of and feedback on the different characteristics of blended learning. Use of the blended-learning system and student satisfaction had a significant positive influence on net benefits. The service quality aspects of the blended-learning system—collaboration, support, and interaction between involved parties—provided strong support to both system use and student satisfaction. This study is one of only a few to evaluate blended learning in the Arabian Gulf region. The findings increase understanding of blended-learning system use in the entire region and shed light on its relation to student contentment. This would aid the curriculum design process, resources allocation, adoption, and customization of the blended-learning modality.

Integrating the Information Systems Success Model With Project Success Management Process

DeLone and McLean information systems success model has become a reference for explaining the success of information systems (IS). Attempts to apply and test the model have resulted in both confirmation and challenges. One of those challenges is how to translate the learnings from this model into actionable knowledge. This position paper proposes the integration of the information systems success model with the success management process as a way of getting synergies from both models and improving the study and practice of IS projects. Moreover, the authors present several examples of IS success measures to be used in practice.