scholarly journals Remedial Boundary Work and Gatekeeper Centrality in a Virtual Entrepreneur Community

2022 ◽  
Vol 6 ◽  
Author(s):  
Jessica J. Santana
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Social Exchange ◽  
Network Structure ◽  
Empirical Data ◽  
Virtual Communities ◽  
Boundary Work ◽  
Community Network ◽  
Open Network ◽  
Virtual Communities Of Practice

Virtual communities of practice invoke novel forms of boundary work that are newly visible via publicly recorded discourse and failure narratives. This boundary work has critical implications for occupational knowledge, membership, and stratification. Building on social exchange theorization of network gatekeeping, the author tests the assumption that centralized peers are more competitive gatekeepers, in that they react more negatively to remedial narratives. The author tests this theory using empirical data from a virtual entrepreneur community on Reddit. The author finds that a peer’s tenure in the community network is directly related to exclusive, competitive boundary work of remedial members. However, by looking beyond the network structure to the content of the tie, the author finds that exclusive boundary work is not as impactful as inclusive, collaborative boundary work in this open network setting. The author builds on relational cohesion and exchange commitment theory to explain how remedial practitioners circumvent central community gatekeepers through failure narratives that provoke empathy from peripheral peers who experience higher uncertainty than core peers. Understanding these dynamics is critical to promoting recovery from failure and vitality of the community of practice.

Facilitator Toolkit for Building and Sustaining Virtual Communities of Practice

2011 ◽  
pp. 202-215 ◽  
Author(s):  
Lisa Kimball ◽  
Amy Ladd
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Communities Of Practice ◽  
Community Of Practice ◽  
Virtual Communities ◽  
Collaborative Work ◽  
Work Training ◽  
Virtual Communities Of Practice ◽  
Over Time

The boundaries of a Community of Practice (CoP) have changed significantly because of changes in organizations and the nature of the work they do. Organizations have become more distributed across geography and across industries. Relationships between people inside an organization and those previously considered outside (customers, suppliers, managers of collaborating organizations, other stakeholders) are becoming more important. In addition, organizations have discovered the value of collaborative work due to the new emphasis on Knowledge Management—harvesting the learning and the experience of members of the organization so that it is available to the whole organization. This chapter offers a practical toolkit of best practices, tips and examples from the authors’ work training leaders to launch and sustain a virtual CoP, including tips for chartering the community, defining roles, and creating the culture that will sustain the community over time.

A Social Informatics Framework for Sustaining Virtual Communities of Practice

2008 ◽  
pp. 610-618 ◽  
Author(s):  
Umar Ruhi
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Information And Communication Technologies ◽  
Virtual Communities ◽  
Business Models ◽  
Explicit Knowledge ◽  
Group Decision Support Systems ◽  
Virtual Community Of Practice ◽  
Technology Applications ◽  
Virtual Communities Of Practice

Reminiscent of the present-day Web vogue and the emergence of a myriad of e-enabled business models, virtual communities of practice are fast emerging as the next logical extension of traditional communities of practice. Virtual communities of practice exemplify the components of most contemporary communities of practice, which incorporate elements of physical social interactions, in combination with distributed virtual connections. These communities utilize technology applications to better manage their routine pursuits. More specifically, information and communication technologies (ICTs) are being used to facilitate the operations of a community of practice by providing tools for managing content (explicit knowledge) and a means for sharing expertise (tacit knowledge) through cooperation, coordination, and collaboration. The enabling technologies for institutionalizing a virtual community of practice range from simple user tools such as e-mail, teleconferencing, and groupware, to the more complex software applications, including group decision support systems (GDSSs) and corporate portals.

The Search for the 'Hidden' Virtual Communities of Practice

2010 ◽  
pp. 42-59 ◽  
Author(s):  
Richard Ribeiro ◽  
Chris Kimble
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Virtual Communities ◽  
Virtual Community ◽  
Structured Interview ◽  
Electronic Networks ◽  
Virtual Community Of Practice ◽  
Seci Model ◽  
Virtual Communities Of Practice ◽  
Fully Functioning

This chapter examines the possibility of discovering a “hidden” (potential) Community of Practice (CoP) inside electronic networks, and then using this knowledge to nurture it into a fully functioning Virtual Community of Practice (VCoP). Starting from the standpoint of the need to manage knowledge and create innovation, the chapter discusses several issues related to this subject. It begins by examining Nonaka’s SECI model and his notion of Knowledge Transfer; the authors follow this by an investigation of the links between Communities of Practice (CoPs) and Knowledge Management; the chapter concludes by examining the relation between Nonaka’s Communities of Interaction and CoPs. Having established this the authors start their examination of the characteristics of “hidden” Communities of Practice. Following on from the previous discussion, they look at what is meant by “hidden” CoPs and what their value might be. They also look at the distinction between Distributed CoPs (DCoPs) and Virtual CoPs (VCoPs) and the issues raised when moving from ‘hidden’ CoPs to fully functioning VCoPs. The chapter concludes with some preliminary findings from a semi-structured interview conducted in the Higher Education Academy Psychology Network (UK). These findings are contrasted against the theory and some further proposals are made.

A Social Informatics Framework for Sustaining Virtual Communities of Practice

2011 ◽  
pp. 466-473
Author(s):  
Umar Ruhi
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Information And Communication Technologies ◽  
Virtual Communities ◽  
Business Models ◽  
Explicit Knowledge ◽  
Group Decision Support Systems ◽  
Virtual Community Of Practice ◽  
Technology Applications ◽  
Virtual Communities Of Practice

Reminiscent of the present-day Web vogue and the emergence of a myriad of e-enabled business models, virtual communities of practice are fast emerging as the next logical extension of traditional communities of practice. Virtual communities of practice exemplify the components of most contemporary communities of practice, which incorporate elements of physical social interactions, in combination with distributed virtual connections. These communities utilize technology applications to better manage their routine pursuits. More specifically, information and communication technologies (ICTs) are being used to facilitate the operations of a community of practice by providing tools for managing content (explicit knowledge) and a means for sharing expertise (tacit knowledge) through cooperation, coordination, and collaboration. The enabling technologies for institutionalizing a virtual community of practice range from simple user tools such as e-mail, teleconferencing, and groupware, to the more complex software applications, including group decision support systems (GDSSs) and corporate portals.

scholarly journals Evaluating the Development of Virtual Communities of Practice that Support Evidence Based Practice

2010 ◽  
Vol 5 (1) ◽  
pp. 48 ◽  
Author(s):  
Christine Urquhart ◽  
Anne Brice ◽  
Janet Cooper ◽  
Siân Spink ◽  
Rhian Thomas
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Virtual Communities ◽  
Evidence Based Practice ◽  
Evaluation Framework ◽  
Evidence Based ◽  
Supporting Evidence ◽  
Stage Of Development ◽  
Information Professionals ◽  
Virtual Communities Of Practice

Objective – The aim of this paper is to examine how virtual community of practice principles might be used by information professionals with emphasis on the work of the Specialist Libraries for health professionals in England, UK. An evaluation conducted in 2004-2005 examined the operation of the Specialist Libraries, which the National Library for Health had contracted out to various organisations, and assessed their stage of development as communities of practice. Methods – Evaluation methods included observation of a meeting of information specialists, interviews with clinical leads and information specialists, and evaluation of the content and format of the Specialist Library websites. The evaluation framework was based on a systematic review of the literature to determine the critical success factors for communities of practice and their role in supporting evidence based practice. An updated literature review was conducted for this paper. Results – Operational structures varied but were mostly effective in producing communities of practice that were at an “engaged” stage. Some Specialist Libraries wished to move towards the “active” stage by supporting online discussion forums, or by providing question and answering services or more learning activities and materials. Although the evidence from the literature suggests there are few clear criteria for judging the effectiveness of communities of practice, the evaluation framework used here was successful in identifying the state of progress and how information professionals might approach designing virtual communities of practice. Conclusions – Structuring library and information services around community of practice principles is effective. Careful and participative design of the information architecture is required for good support for evidence based practice.

The Search for the ’Hidden’ Virtual Communities of Practice

2011 ◽  
pp. 2395-2411
Author(s):  
Richard Ribeiro ◽  
Chris Kimble
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Virtual Communities ◽  
Virtual Community ◽  
Structured Interview ◽  
Electronic Networks ◽  
Virtual Community Of Practice ◽  
Seci Model ◽  
Virtual Communities Of Practice ◽  
Fully Functioning

This chapter examines the possibility of discovering a “hidden” (potential) Community of Practice (CoP) inside electronic networks, and then using this knowledge to nurture it into a fully functioning Virtual Community of Practice (VCoP). Starting from the standpoint of the need to manage knowledge and create innovation, the chapter discusses several issues related to this subject. It begins by examining Nonaka’s SECI model and his notion of Knowledge Transfer; the authors follow this by an investigation of the links between Communities of Practice (CoPs) and Knowledge Management; the chapter concludes by examining the relation between Nonaka’s Communities of Interaction and CoPs. Having established this the authors start their examination of the characteristics of “hidden” Communities of Practice. Following on from the previous discussion, they look at what is meant by “hidden” CoPs and what their value might be. They also look at the distinction between Distributed CoPs (DCoPs) and Virtual CoPs (VCoPs) and the issues raised when moving from ‘hidden’ CoPs to fully functioning VCoPs. The chapter concludes with some preliminary findings from a semi-structured interview conducted in the Higher Education Academy Psychology Network (UK). These findings are contrasted against the theory and some further proposals are made.

Social Informatics Framework for Sustaining Virtual Communities of Practice

2009 ◽  
pp. 193-201
Author(s):  
Umar Ruhi
Keyword(s):  
Communities Of Practice ◽  
Community Of Practice ◽  
Information And Communication Technologies ◽  
Virtual Communities ◽  
Business Models ◽  
Explicit Knowledge ◽  
Group Decision Support Systems ◽  
Virtual Community Of Practice ◽  
Technology Applications ◽  
Virtual Communities Of Practice

Reminiscent of the present-day Web vogue and the emergence of a myriad of e-enabled business models, virtual communities of practice are fast emerging as the next logical extension of traditional communities of practice. Virtual communities of practice exemplify the components of most contemporary communities of practice, which incorporate elements of physical social interactions, in combination with distributed virtual connections. These communities utilize technology applications to better manage their routine pursuits. More specifically, information and communication technologies (ICTs) are being used to facilitate the operations of a community of practice by providing tools for managing content (explicit knowledge) and a means for sharing expertise (tacit knowledge) through cooperation, coordination, and collaboration. The enabling technologies for institutionalizing a virtual community of practice range from simple user tools such as e-mail, teleconferencing, and groupware, to the more complex software applications, including group decision support systems (GDSSs) and corporate portals.

scholarly journals Creating virtual communities of practice for learning technology in higher education: issues and experiences

2004 ◽  
Vol 12 (1) ◽  
Author(s):  
Cathy Gunn
Keyword(s):  
Higher Education ◽  
Communities Of Practice ◽  
Community Of Practice ◽  
Current Literature ◽  
Virtual Communities ◽  
Learning Technology ◽  
Compelling Reason ◽  
Virtual Communities Of Practice ◽  
Technology In Higher Education

Dempster et al .’s paper (2003) describes an example of a community of practice that fits well with the definition given in current literature—one of a few that does not stretch the definition beyond the limits. Some would doubtless argue that communities evolve and cannot be created. This may point to a key element missing from the scenario described, i.e. a compelling reason for users to access the resources and participate in the communities provided for them by learning technologists.DOI: 10.1080/0968776042000211557

The Challenge of Evaluating Virtual Communities of Practice: A Systematic Mapping Study

10.28945/4505 ◽  
2020 ◽  
Vol 15 ◽  
pp. 039-064
Author(s):  
Rogerio Ferreira da Silva ◽  
Itana Maria de Souza Gimenes ◽  
José Carlos Maldonado
Keyword(s):  
Communities Of Practice ◽  
Virtual Communities ◽  
Evaluation Process ◽  
Evaluation Methods ◽  
Systematic Mapping Study ◽  
Research Gaps ◽  
Systematic Mapping ◽  
Research Questions ◽  
Virtual Communities Of Practice ◽  
Selection Of

Aim/Purpose: This paper presents a study of Virtual Communities of Practice (VCoP) evaluation methods that aims to identify their current status and impact on knowledge sharing. The purposes of the study are as follows: (i) to identify trends and research gaps in VCoP evaluation methods; and, (ii) to assist researchers to position new research activities in this domain. Background: VCoP have become a popular knowledge sharing mechanism for both individuals and organizations. Their evaluation process is complex; however, it is recognized as an essential means to provide evidences of community effectiveness. Moreover, VCoP have introduced additional features to face to face Communities of Practice (CoP) that need to be taken into account in evaluation processes, such as geographical dispersion. The fact that VCoP rely on Information and Communication Technologies (ICT) to execute their practices as well as storing artifacts virtually makes more consistent data analysis possible; thus, the evaluation process can apply automatic data gathering and analysis. Methodology: A systematic mapping study, based on five research questions, was carried out in order to analyze existing studies about VCoP evaluation methods and frameworks. The mapping included searching five research databases resulting in the selection of 1,417 papers over which a formal analysis process was applied. This process led to the preliminary selection of 39 primary studies for complete reading. After reading them, we select 28 relevant primary studies from which data was extracted and synthesized to answer the proposed research questions. Contribution: The authors of the primary studies analyzed along this systematic mapping propose a set of methods and strategies for evaluating VCoP, such as frameworks, processes and maturity models. Our main contribution is the identification of some research gaps present in the body of studies, in order to stimulate projects that can improve VCoP evaluation methods and support its important role in social learning. Findings: The systematic mapping led to the conclusion that most of the approaches for VCoP evaluation do not consider the combination of data structured and unstructured metrics. In addition, there is a lack of guidelines to support community operators’ actions based on evaluation metrics.

scholarly journals Virtual communities of practice to improve clinical outcomes in healthcare: protocol for a 10-year scoping review

BMJ Open ◽  
2021 ◽  
Vol 11 (7) ◽  
pp. e046998
Author(s):  
Louise Shaw ◽  
Dana Jazayeri ◽  
Debra Kiegaldie ◽  
Meg Morris
Keyword(s):  
Communities Of Practice ◽  
Scoping Review ◽  
Virtual Communities ◽  
Healthcare Professionals ◽  
Falls Prevention ◽  
Support Network ◽  
Search Term ◽  
Online Databases ◽  
Relevant Stakeholder ◽  
Virtual Communities Of Practice

IntroductionVirtual communities of practice (VCoPs) use a common online platform to provide healthcare professionals with the opportunity to access highly specialised knowledge, build a professional support network and promote the translation of research evidence into practice. There is limited reporting of how best to design and administer VCoPs within healthcare organisations. The primary aim of this scoping review is to identify the best methods used to establish and maintain VCoPs. Findings shall be used to develop a flexible framework to guide the establishment and facilitation of a VCoP for healthcare professionals to ensure the translation of falls prevention clinical guidelines into practice.Methods and analysisA five-stage scoping review process will be followed based on Arksey and O’Malley’s framework and refined by the Joanna Briggs Institute Methodology. An initial limited search of PubMed and Cumulative Index to Nursing and Allied Health Literature will identify relevant studies and assist with search term development. This will be followed by a search of five online databases to identify papers published from January 2010 until November 2020. Papers will be independently screened by two reviewers, and data extracted and analysed using a reporting framework. Qualitative data will be analysed thematically and numerical synthesis of the data will be conducted.Results and disseminationThe results of this scoping review will highlight the best ways to design and manage VCoPs in healthcare organisations. The findings will be presented at relevant stakeholder workshops, conferences and published in peer-reviewed journals.

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