Multiple criteria sorting of tourist sites for perceived COVID-19 exposure: the use of VIKORSORT

PurposeTravel interests of tourists during pandemics and outbreaks are reduced due to the prevalence of fear. It induces lifestyle changes, which may hinder efforts to recover the tourism value chain during post-COVID-19 lockdowns. Subscribing to domestic travel and domestic tourism is deemed to mitigate fear and gradually reopen the tourism industry. Although a crucial initiative, evaluating the perceived degree of exposure of tourists to COVID-19 in tourist sites operating under domestic tourism has not been fully explored in the emerging literature, which forms the main departure of this work.Design/methodology/approachThe problem domain is addressed by adopting multiple criteria sorting method – the VIKORSORT. To demonstrate such application, with 221 survey participants, 35 tourist sites in a province in the central Philippines struggling to revive the tourism industry are evaluated under six attributes that characterize tourists' exposure to COVID-19. To assess its efficacy, the performance of the VIKORSORT is compared to other distance-based multiple criteria sorting methods (i.e. TOPSIS-Sort and CODAS-SORT).FindingsResults show that proximity and volume of tourist arrivals are considered on top of the priority list of attributes. The use of VIKORSORT yields the assignment of 27 sites to the “moderate exposure” class, and eight under the “high exposure” class, with no tourist site assigned to the “low exposure” class. Sorting the tourist sites reveals some observations that tourists prefer sites (1) with open spaces, (2) with activities having limited group dynamics, (3) that are nature-based, and (4) with tourist arrivals that are not relatively high, with enough land area to practice social distancing. In addition, the assignments of the VIKORSORT with TOPSIS-Sort and CODAS-SORT are consistent at least 90% of the time, demonstrating its efficacy in addressing multiple criteria sorting problems.Originality/valueThis work provides an integrative approach in evaluating tourist sites in view of tourism recovery during pandemics. The findings offer crucial insights for the primary stakeholders (i.e. government, tourist operators, and tourists) in planning, resource allocation decisions, and policy formulation. Policy insights are offered, as well as avenues for future works.

Value-Driven Multiple Criteria Sorting with Probabilistic Linguistic Information Considering Uncertain Assignment Examples

Multiple criteria sorting (MCS) dedicates to assigning alternatives to one of the predefined ordered categories according to their evaluation information on multiple criteria. The utility (value) function-based sorting is a popular MCS procedure, which requires decision-makers to express their preferences through assignment examples. By taking the assignment examples as reference alternatives, the additive value function, as the preferred model of a decision maker, can be built using the preference disaggregation technique. However, the existing literature hardly considered people’s hesitancy when determining assignment examples, and ignored applying linguistic evaluation information on qualitative criteria. To fill these research gaps, this study proposes a value-driven MCS procedure with probabilistic linguistic information considering uncertain assignment examples. Specifically, the probability linguistic term set, as a flexible information representation tool, is introduced to express the hesitancy of decision-makers regarding assignment examples and the performance of alternatives on qualitative criteria. Besides, to comprehensively reflect the preference of a decision-maker, a weighted additive value function is proposed based on the preference disaggregation technique to calculate the comprehensive scores of alternatives in which the weights are determined by the best-worst method. Finally, a case study on the sorting of down coats for sale demonstrates the applicability and superiority of our proposed method.

Enriched preference modeling and robustness analysis for the ELECTRE Tri-B method

We consider multiple criteria sorting problems with preference-ordered classes delimited by a set of boundary profiles. While significantly extending the ELECTRE Tri-B method, we present an integrated framework for modeling indirect preference information and conducting robustness analysis. We allow the Decision Maker (DM) to provide the following three types of holistic judgments: assignment examples, assignment-based pairwise comparisons, and desired class cardinalities. A diversity of recommendation that can be obtained given the plurality of outranking-based sorting models compatible with the DM’s preferences is quantified by means of six types of results. These include possible assignments, class acceptability indices, necessary assignment-based preference relation, assignment-based outranking indices, extreme class cardinalities, and class cardinality indices. We discuss the impact of preference information on the derived outcomes, the interrelations between the exact results computed with mathematical programming and stochastic indices estimated with the Monte Carlo simulations, and new measures for quantifying the robustness of results. The practical usefulness of the approach is illustrated on data from the Financial Times concerning MBA programs.

Data-Driven Preference Learning Methods for Value-Driven Multiple Criteria Sorting with Interacting Criteria

The learning of predictive models for data-driven decision support has been a prevalent topic in many fields. However, construction of models that would capture interactions among input variables is a challenging task. In this paper, we present a new preference learning approach for multiple criteria sorting with potentially interacting criteria. It employs an additive piecewise-linear value function as the basic preference model, which is augmented with components for handling the interactions. To construct such a model from a given set of assignment examples concerning reference alternatives, we develop a convex quadratic programming model. Because its complexity does not depend on the number of training samples, the proposed approach is capable for dealing with data-intensive tasks. To improve the generalization of the constructed model on new instances and to overcome the problem of overfitting, we employ the regularization techniques. We also propose a few novel methods for classifying nonreference alternatives in order to enhance the applicability of our approach to different data sets. The practical usefulness of the proposed approach is demonstrated on a problem of parametric evaluation of research units, whereas its predictive performance is studied on several monotone classification problems. The experimental results indicate that our approach compares favourably with the classical UTilités Additives DIScriminantes (UTADIS) method and the Choquet integral-based sorting model. Summary of Contribution. The paper tackles vital challenges at the intersections of multiple criteria decision analysis and machine learning, showing how computationally advanced techniques can be used for faithfully representing human preferences and dealing with complex decision problems. Specifically, we propose a novel preference learning method for multiple criteria sorting problems. The introduced approach incorporates convex quadratic programming to construct a value-based preference model based on large sets of preference statements. In this way, we extend the applicability of decision analysis methods to preferences derived from historical data or observation of users' behavior in addition to the preference judgments explicitly revealed by the decision-makers. The method's practical usefulness is illustrated on a variety of real-world datasets from fields such as higher education, medicine, human resources, and housing market. Its potential for supporting better decision-making is enhanced by both an interpretable form of the assumed model handling interactions between criteria as well as a high predictive performance demonstrated in the extensive computational experiments.