Traces the rise of the "corporate reform" approach to school improvement, which involved increased testing and analysis of test data, an intensive focus on separating "good" from "bad" teachers, and efforts to bring "business efficiency" to schools.Details the work done by principals, teachers and volunteers to create a West Charlotte culture that met the needs of students from often-unstable situations, a local philanthropic effort to improve West Charlotte and its feeder schools, and the dramatic inequalities between West Charlotte and the district's wealthiest schools. Outlines the challenges of building a stable teaching and administrative staff. Notes the effects of racial and economic isolation on social mobility, which according to a national study was lower in Charlotte than in any other major American city. Follows the controversy sparked by a 2010 decision to close several predominantly African American schools and to create K-8 schools in west side neighborhoods. Considers West Charlotte's enduring cultural strengths, and its continuing links to African American culture, history, and neighborhoods.