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Published By Apple Academic Press

9780429088278
Latest Documents Most Cited Documents Contributed Authors Related Sources Related Keywords

Customer Complaints as a Source of Customer-Focused Process Improvement: A Constructive Case Study

2011 ◽  
pp. 297-317 ◽  
Author(s):  
Kari Uusitalo ◽  
Henri Hakala ◽  
Teemu Kautonen
Keyword(s):  
Process Improvement ◽  
Customer Complaints

Integrating Chronic Care and Business Strategies in the Safety Net: A Practice Coaching Manual

2011 ◽  
pp. 267-296
Author(s):  
Katie Coleman ◽  
Marjorie Pearson ◽  
Shinyi Wu
Keyword(s):  
Chronic Care ◽  
Safety Net ◽  
Business Strategies ◽  
Coaching Manual

The Survey of the Political Costs and Firm Size: Case from Iran

2011 ◽  
pp. 57-89
Author(s):  
Reza Tehrani ◽  
Mahdi Salehi ◽  
Hashem Valipour ◽  
Mohammad Jahandar Lashky
Keyword(s):  
Firm Size ◽  
The Political ◽  
Political Costs
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