Health Information Technology Investments, Patient Experience, and Hospital Bad Debt

In this study, we examine the effect of health information technology (HIT) investments on hospital bad debt via improved patient experience. Using data from California Hospital Reports and Definitive Healthcare, we first predict and find that HIT investments decrease hospital bad debt. Next, following Baron and Kenny's (1986) approach and the bootstrap approach of Zhao, Kynch, and Chen (2010), we study whether patient experience mediates the relationship between HIT investments and hospital bad debt. We find that HIT improves patient experience which, in turn, reduces bad debt at hospitals. Taken together, our findings provide evidence that patient experience is important as a means to affect the relationship between HIT investments and hospital bad debt.

Analisis penerapan system application and product in data processing (SAP) pada sistem inventory logistik pada PT. Haier Sales Indonesia, Jakarta Utara

Rapid economic development causes increasingly fierce business competition. Moreover, the development of increasingly sophisticated technology, companies are competing to use technology to increase competitive advantage and efficiency in the company. One of the most popular information technology investments today is the Application of Systems and Products in Data Processing (SAP), systems that do business using a single database that can be accessed by all divisions within the company. The purpose of this research is to study and discuss the application of Systems and Products in Data Processing (SAP) conducted at PT. Haier Sales Indonesia. This study uses qualitative methods through in-depth interviews with IT Managers and Logistics Managers and warehouse administration staff using Pareto diagrams and fishbone diagrams. The results of the evaluation of the application of Application Systems and Products in Data Processing (SAP) in Inventory Logistics that occurred at PT. Haier Sales Indonesia is getting better, all data from every activity has been documented and integrated into the system much faster than the manual process that has been done before and can produce accurate reports. Suggestions are given in order to continue training in SAP Systems and Applications for users in developing SAP Systems and Applications.

Analisis penerapan system application and product in data processing (SAP) pada sistem inventory logistik pada PT. Haier Sales Indonesia, Jakarta Utara

Rapid economic development causes increasingly fierce business competition. Moreover, the development of increasingly sophisticated technology, companies are competing to use technology to increase competitive advantage and efficiency in the company. One of the most popular information technology investments today is the Application of Systems and Products in Data Processing (SAP), systems that do business using a single database that can be accessed by all divisions within the company. The purpose of this research is to study and discuss the application of Systems and Products in Data Processing (SAP) conducted at PT. Haier Sales Indonesia. This study uses qualitative methods through in-depth interviews with IT Managers and Logistics Managers and warehouse administration staff using Pareto diagrams and fishbone diagrams. The results of the evaluation of the application of Application Systems and Products in Data Processing (SAP) in Inventory Logistics that occurred at PT. Haier Sales Indonesia is getting better, all data from every activity has been documented and integrated into the system much faster than the manual process that has been done before and can produce accurate reports. Suggestions are given in order to continue training in SAP Systems and Applications for users in developing SAP Systems and Applications.

The impact of IT investment on firm performance based on MCDM techniques

In the recent past years, researchers have presented conflicting results regarding the impact of information technology investment on firm performance. Almost all studies on information technology productivity and it role for companies performance are based on data collected and meta-analysis and do not offer a methodology or prototype of analysis in any field This study presents an attempt to adopt a multi-criteria decision making approach to evaluate the non-financial performance of companies using two famous methods. Furthermore, our results try to investigate the effects of information technology investments on firms’ non-financial performance. Finding show that investment in information systems is not necessarily related to achieving a good non-financial performance at the firm level.

China’s E-commerce Development and Its Implication

E-commerce is one of the main drivers of Chinese economic growth in not only metropolitan areas with convenient payment methods, but also rural areas with efficient logistics arrangements. Various third-party online payment methods and new festivals as well as information technology investments were introduced to stimulate e-commerce development. The Chinese government had raised the idea of encouraging various innovative ways of doing business and to incubate creative ideas online.