scholarly journals Discourse analysis of online chat reference interviews for modeling online information-seeking dialogues

Author(s):  
Keisuke Inoue
Crisis ◽  
2017 ◽  
Vol 38 (3) ◽  
pp. 207-209 ◽  
Author(s):  
Florian Arendt ◽  
Sebastian Scherr

Abstract. Background: Research has already acknowledged the importance of the Internet in suicide prevention as search engines such as Google are increasingly used in seeking both helpful and harmful suicide-related information. Aims: We aimed to assess the impact of a highly publicized suicide by a Hollywood actor on suicide-related online information seeking. Method: We tested the impact of the highly publicized suicide of Robin Williams on volumes of suicide-related search queries. Results: Both harmful and helpful search terms increased immediately after the actor's suicide, with a substantial jump of harmful queries. Limitations: The study has limitations (e.g., possible validity threats of the query share measure, use of ambiguous search terms). Conclusion: Online suicide prevention efforts should try to increase online users' awareness of and motivation to seek help, for which Google's own helpline box could play an even more crucial role in the future.


Author(s):  
Mehrak Rahimi ◽  
Zahra Bayat

In this chapter the relationship between Iranian EFL learners' online information seeking anxiety and reading ability is investigated. The sample included 177 high-school students of an urban area in Iran. In order to measure their reading ability, the reading section of Primary English Test (PET) was used. To assess their online information searching anxiety, Information Seeking Anxiety scale (ISAS) was used. The results of the correlational analysis showed that there is a negative relationship between ISAS (and all its components) and PET. When male and female participants were considered separately, English reading was not found to be related to anxiety among boys; while it was moderately associated with anxiety among girls. The result of regression showed that EFL reading ability is a significant predictor of online information seeking anxiety and can predict more than 7% of the variance of online information searching anxiety; however the power of reading to reduce searching anxiety was found to be much stronger (more than 18%) among females.


2011 ◽  
pp. 89-118
Author(s):  
Brian Detlor ◽  
Maureen Hupfer ◽  
Umar Ruhi

This chapter provides various tips for practitioners and researchers who wish to track end-user Web information seeking behavior. These tips are derived in large part from the authors’ own experience of collecting and analyzing individual differences, task, and Web tracking data to investigate people’s online information seeking behaviors at a specific municipal community portal site (myhamilton.ca). The tips discussed in this chapter include: (1) the need to account for both task and individual differences in any Web information seeking behavior analysis; (2) how to collect Web metrics through deployment of a unique ID that links individual differences, task, and Web tracking data together; (3) the types of Web log metrics to collect; (4) how to go about collecting and making sense of such metrics; and (5) the importance of addressing privacy concerns at the start of any collection of Web tracking information.


2013 ◽  
Vol 3 (2) ◽  
pp. 69-87
Author(s):  
Eimi Lev

Abstract: In recent years, the internet has become a popular medium for pregnant women seeking pregnancy-related information (Gao et al., 2012; Lagan, Sinclair & Kernohan, 2010; Romano, 2007; Song, West, Lundy & Smith-Dahmen, 2012). This study which utilized a qualitative approach explores Israeli women’s online information seeking during pregnancy. Israel is an especially interesting and important case study for exploring pregnancy-related internet use, because Israel has the highest rate of prenatal testing in the world (Lavi, 2010). The findings of this study indicated that the most prominent type of information sought by Israeli pregnant women online was focused on prenatal tests. The internet as a source of pregnancy-related information seems to function not just as a means to fulfill personal informational needs, but also to represent a broader social phenomenon of a highly medicalized pregnancy that seem to intensify uncertainty and therefore, to increase the need to rely on the internet during pregnancy.


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