Objective: We evaluated three interface input methods for a simulated manned-unmanned teaming (MUM-T) supervisory control system designed for Air Mission Commanders (AMCs) in Black Hawk helicopters. Background: A key component of the U.S. Army’s vision for unmanned aerial vehicles (UAVs) is to integrate UAVs into manned missions, called MUM-T (Department of Defense, 2010). One application of MUM-T is to provide the AMC of a team of Black Hawk helicopters control of multiple UAVs, offering advanced reconnaissance and real-time intelligence of flight routes and landing zones. Method: Participants supervised a (simulated) team of two helicopters and three UAVs while traveling toward a landing zone to deploy ground troops. Participants classified aerial photographs collected by UAVs, monitored instrument warnings, and responded to radio communications. We manipulated interface input modality (touch, voice, multimodal) and task load (number of photographs). Results: Compared with voice, touch and multimodal control resulted in better performance on all tasks and resulted in lower subjective workload and greater subjective situation awareness, ps < .05. Participants with higher spatial ability classified more aerial photographs ( r = .75) and exhibited shorter response times to instrument warnings ( r = −.58) than participants with lower spatial ability. Conclusion: Touchscreen and multimodal control were superior to voice control in a supervisory control task that involved monitoring visual displays and communicating on radio channels. Application: Although voice control is often considered a more natural and less physically demanding input method, caution is needed when designing visual displays for users sharing common communication channels.
‘Fit’ for telework’? Cross-cultural variance and task-control explanations in organizations’ formal telework practices
