A Systematic Literature Review on User-Centered Design (UCD) Interface of Mobile Application for Visually Impaired People

Author(s):  
Hammad Hassan Qureshi ◽  
Doris Hooi-Ten Wong
Author(s):  
Azham Hussain ◽  
Ahlam Mohamed Omar

The usability of the mobile applications is the most important factor in developing, so the key to develop successful mobile applications is usability, especially for users have specific needs such as visually impaired. However, developers do not focus on visually impaired users. Moreover, there are limited studies and usability evaluation models for mobile applications for visually impaired so developers use just a modified usability evaluation methods which are not enough and useful to evaluate mobile applications for visually impaired, or they use general usability evaluation models. Therefore, using these methods or models is difficult for evaluator and not useful for visually impaired users. This study conducts Systematic Literature Review (SLR) to identify usability dimensions that help mobile applications developers and evaluators to evaluate mobile application for users which have moderate and severe visual impairment. The result shows that, six dimensions that have a significant impact on moderate and severe visually impaired users' satisfaction, who use mobile applications. These dimensions namely efficiency, effectiveness, satisfaction, errors, accessibility and understandability.


Author(s):  
Dimitrios P. Soukaras ◽  
Ioannis K. Chaniotis ◽  
Ioannis G. Karagiannis ◽  
Ilianna S. Stampologlou ◽  
Christianna A. Triantafyllou ◽  
...  

Tactile Surfaces are used by visually impaired people globally as an assistive tool for tactile cues from the environment for their mobility. Tactile Ground Surface Indicators (TGSI) or Tactile Walking Surface Indicators (TWSI) are used in many countries for visually impaired as a standard tool for enabling a barrier-free environment. TGSI enable people with all types of visual impairment to wayfind, orient and detect hazard in the built environment. The purpose of this study is to find the challenges faced by the installation of tactile ground surface indicators and the challenges faced by visually impaired globally. This paper attempts to review the relevant literature based on both installations of tactile ground surface indicators and the issues faced by the visually impaired in many countries. The literature review shows that the visually impaired face challenges of wayfinding, orientation, and hazard warning in many countries because of the absence of standardized design of size, texture, color and installation protocol of TGSI. Maintenance and reinstallation of TGSI is an issue in many countries which causes confusion and discomfort to visually impaired.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Acrapol Nimmolrat ◽  
Pattaraporn Khuwuthyakorn ◽  
Purida Wientong ◽  
Orawit Thinnukool

Abstract Background Most mobile pharmaceutical applications produced for people with visual disabilities in Thailand fail to meet the required standard due to poor-quality regulations, defective design, lack of user support and impracticality; as a result, visually-impaired people are unable to use them. This research is motivated by the limited use of this technology in primary medical services and its aim is to enable people with disabilities to access effective digital health information. The research objective is to analyse, design and develop a mobile pharmaceutical application with functions that are appropriate for visually-impaired users, and test its usability. Results Based on the design and development of the application, it contained five necessary functions. When testing the usability and users’ satisfaction, it was found that the input or fill of information in the application was of low usability. According to the test results, the medicinal database function was missing 71 times and the voice command function was missing 34 times. Based on users’ satisfaction results, users who had the highest level of usage gave higher average scores to users’ attitude, users’ confidence, user interface and system performance than those with lower levels of usage. The scores of both groups were found to be the same when discussing the implementation of the development. Conclusions This mobile application, which was developed based on the use of smart technology, will play an important role in supporting visually-impaired people in Thailand by enhancing the efficacy of self-care. The design and development of the application will ensure the suitability of many functions for visually-impaired users. However, despite the high functional capacity of the application, the gap in healthcare services between the general public and disabled groups will still exist if users have inadequate IT skills.


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