Social Media-Based Intelligence for Disaster Response and Management in Smart Cities

Author(s):  
Shaheen Khatoon ◽  
Amna Asif ◽  
Md Maruf Hasan ◽  
Majed Alshamari
Author(s):  
Vikas

ICT-mediated public administration is a governance motive in this digital age. Government of India has embarked upon Digital India and Smart Cities Mission to reform public service delivery and governance in the country. However, the recent Chennai floods and the serious inadequacy of official emergency response system calls in question the ability of government to deliver when it is most needed. Public participation is an avowed objective of all government programmes including the development of smart cities or a digitally empowered India. Chennai Floods and the ensuing people-led disaster response and recovery presents a case where voluntary efforts steered disaster management through use of social media as official mechanisms failed. Based on secondary sources, this paper discusses the social media use in Chennai floods disaster and deduces observations for effective social media integration and public participation in governance through proactive government-led intervention.


2019 ◽  
pp. 1023-1036
Author(s):  
Vikas

ICT-mediated public administration is a governance motive in this digital age. Government of India has embarked upon Digital India and Smart Cities Mission to reform public service delivery and governance in the country. However, the recent Chennai floods and the serious inadequacy of official emergency response system calls in question the ability of government to deliver when it is most needed. Public participation is an avowed objective of all government programmes including the development of smart cities or a digitally empowered India. Chennai Floods and the ensuing people-led disaster response and recovery presents a case where voluntary efforts steered disaster management through use of social media as official mechanisms failed. Based on secondary sources, this paper discusses the social media use in Chennai floods disaster and deduces observations for effective social media integration and public participation in governance through proactive government-led intervention.


Author(s):  
Tomas Brusell

When modern technology permeates every corner of life, there are ignited more and more hopes among the disabled to be compensated for the loss of mobility and participation in normal life, and with Information and Communication Technologies (ICT), Exoskeleton Technologies and truly hands free technologies (HMI), it's possible for the disabled to be included in the social and pedagogic spheres, especially via computers and smartphones with social media apps and digital instruments for Augmented Reality (AR) .In this paper a nouvel HMI technology is presented with relevance for the inclusion of disabled in every day life with specific focus on the future development of "smart cities" and "smart homes".


2021 ◽  
pp. 016555152110077
Author(s):  
Sulong Zhou ◽  
Pengyu Kan ◽  
Qunying Huang ◽  
Janet Silbernagel

Natural disasters cause significant damage, casualties and economical losses. Twitter has been used to support prompt disaster response and management because people tend to communicate and spread information on public social media platforms during disaster events. To retrieve real-time situational awareness (SA) information from tweets, the most effective way to mine text is using natural language processing (NLP). Among the advanced NLP models, the supervised approach can classify tweets into different categories to gain insight and leverage useful SA information from social media data. However, high-performing supervised models require domain knowledge to specify categories and involve costly labelling tasks. This research proposes a guided latent Dirichlet allocation (LDA) workflow to investigate temporal latent topics from tweets during a recent disaster event, the 2020 Hurricane Laura. With integration of prior knowledge, a coherence model, LDA topics visualisation and validation from official reports, our guided approach reveals that most tweets contain several latent topics during the 10-day period of Hurricane Laura. This result indicates that state-of-the-art supervised models have not fully utilised tweet information because they only assign each tweet a single label. In contrast, our model can not only identify emerging topics during different disaster events but also provides multilabel references to the classification schema. In addition, our results can help to quickly identify and extract SA information to responders, stakeholders and the general public so that they can adopt timely responsive strategies and wisely allocate resource during Hurricane events.


Author(s):  
Rupa S. Valdez ◽  
Annie T. Chen ◽  
Andrew J. Hampton ◽  
Kapil Chalil Madathil ◽  
Elizabeth Lerner Papautsky ◽  
...  

There has been a significant increase in using social media for academic research and there is an opportunity for human factors professionals to incorporate these platforms into their research. Social media platforms provide a rich space to study extant data on health information communication, behaviors, and impacts and to recruit study participants. In this session, panelists will discuss using social media to study health-related topics including health management, gender-based violence, disaster response, self-harm, patient ergonomics, and secondary impacts of the COVID-19 pandemic. They will share how they have collected and analyzed data and recruited study participants from social media platforms such as Twitter, Reddit, and Facebook. They will also speak to the benefits and challenges of as well as ethical implications for using social media for research. There will be space for a moderated discussion to identify ways social media can be leveraged for human factors research in health care.


Author(s):  
Fan Zuo ◽  
Abdullah Kurkcu ◽  
Kaan Ozbay ◽  
Jingqin Gao

Emergency events affect human security and safety as well as the integrity of the local infrastructure. Emergency response officials are required to make decisions using limited information and time. During emergency events, people post updates to social media networks, such as tweets, containing information about their status, help requests, incident reports, and other useful information. In this research project, the Latent Dirichlet Allocation (LDA) model is used to automatically classify incident-related tweets and incident types using Twitter data. Unlike the previous social media information models proposed in the related literature, the LDA is an unsupervised learning model which can be utilized directly without prior knowledge and preparation for data in order to save time during emergencies. Twitter data including messages and geolocation information during two recent events in New York City, the Chelsea explosion and Hurricane Sandy, are used as two case studies to test the accuracy of the LDA model for extracting incident-related tweets and labeling them by incident type. Results showed that the model could extract emergency events and classify them for both small and large-scale events, and the model’s hyper-parameters can be shared in a similar language environment to save model training time. Furthermore, the list of keywords generated by the model can be used as prior knowledge for emergency event classification and training of supervised classification models such as support vector machine and recurrent neural network.


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